Bpo jobs in Toronto, ON
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- SinglePoint Group InternationalToronto, ON M2J 1R4
- Permanent
- Relationship & Growth-Focused | Collections Recovery / BPO Experience Required.
- We’re seeking a Manager of Client Services to lead our Client Services team,…
- TP CanadaToronto, ON M4P 3A4
- From $51,000 a year
- Full-time
- Monday to Friday
- Join Teleperformance – Where Excellence Meets Opportunity!
- Teleperformance is a leading provider of customer experience management, offering premier omnichannel…
- View all TP Canada jobs - Toronto jobs
- Salary Search: Quality Analyst salaries in Toronto, ON
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View similar jobs with this employerCustomer Success Supervisor
Easily applyThe Travel CorporationToronto, ON- $28–$32 an hour
- At TTC, we are Enriching lives by connecting people and places.
- For over 100 years, we’ve been bringing the world closer together by crafting journeys that…
- AffirmToronto, ON
- $199,000–$279,000 a year
- At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on…
- FutureSight VenturesToronto, ON M5G 1L7
- Permanent
- FutureSight is seeking a Co-Founder & CEO to lead Crossfoot, an AI-native accounting agent platform.
- This is a co-founder partnership with meaningful founder…
Senior Third-Party Collection Officer
Easily applyMultiple openingsPartners in Credit IncThornhill, ON L3T 7Z3- $36,000–$60,000 a year
- Full-time
- Monday to Friday +2
- Vision care
- Dental care
- Casual dress
- On-site parking
- Full Time, Permanent Senior Collection Agent*.
- Supplemental Pay Types Salary and Commission .
- We are recruiting for a full-time schedule requiring one late…
- IntuitToronto, ON M5R 3V5
- $118,500–$160,500 a year
- We are hiring for a Senior Operations Growth and Retention Leader in Toronto.
- This person will own the delivery and the commercial performance of the Customer…
- View all Intuit jobs - Toronto jobs - Delivery Manager jobs in Toronto, ON
- Salary Search: Growth and Retention Delivery Lead salaries in Toronto, ON
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- IntuitToronto, ON M5R 3V5
- $118,500–$160,500 a year
- We are hiring for a Senior Operations Growth and Retention Leader in Toronto.
- This person will own the delivery and the commercial performance of the Customer…
- View all Intuit jobs - Toronto jobs - Delivery Manager jobs in Toronto, ON
- Salary Search: Growth and Retention Delivery Lead salaries in Toronto, ON
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- DeloitteToronto, ON M5H 0A9
- $112,000–$208,000 a year
- Permanent
- All Available Locations: Toronto, ON.
- At Deloitte, our Purpose is to make an impact that matters.
- We exist to inspire and help our people, organizations,…
- Priceline.comToronto, ON
- $100,000–$120,000 a year
- Full-time
- Senior Support Services Implementation & Readiness Manager.
- This role is eligible for our hybrid work model: Two days in-office.
- Why This Job Is a Big Deal.
- FutureSight VenturesToronto, ON M5G 1L7
- Permanent
- FutureSight is seeking a Co-Founder & CEO to lead HawkAI, an enterprise AI venture for US logistics brokerages, carriers, and warehouse operators.
Channel Operations and Enablement Manager
Easily applyFacilityOSNorth York, ON M2N 6P4- $100,000–$110,000 a year
- Full-time
- FacilityOS is a fast-growing company redefining how facilities operate—bringing safety, security, and daily operations into one unified platform used by…
- Information Services GroupToronto, ON M5X 1E3
- Contract +1
- Principal Consultant, Digital Sourcing Solution-1099/Contractor – Toronto, Canada.
- Wanted: dynamic and creative individuals ready to connect with a like-minded…
- Information Services GroupToronto, ON M5X 1E3
- Contract
- Principal Consultant, Adaptive Organization – BPO, Technology & AI-Enabled Operating Models 1099.
- Wanted: dynamic and creative individuals ready to connect with…
- Information Services GroupToronto, ON M5X 1E3
- Full-time +1
- Principal Consultant of Business Operations (1099/Contractor).
- ISG is looking for a Business Operations delivery lead.
- Bachelor of Arts or Science degree.
Quality Assurance Specialist (Hybrid)
Easily applyBoldrToronto, ON- $58,800–$70,560 a year
- Full-time
- A LITTLE BIT ABOUT Boldr.
- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful…
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Manager of Client Services – Collections Recovery Services
Toronto, ON M2J 1R4
•
Hybrid work
Permanent
Manager of Client Services – Collections Recovery Services
Job details
Job type
Permanent
Full job description
Relationship & Growth-Focused | Collections Recovery / BPO Experience Required
The Opportunity
We’re seeking a Manager of Client Services to lead our Client Services team, supporting both first- and third-party collection portfolios. You’ll be responsible for delivering a strong client experience, strengthening relationships, driving operational performance, and identifying opportunities to expand and optimize our partnerships.
Key Responsibilities
- Serve as the primary point of contact for assigned recovery clients, building trust and ensuring satisfaction.
- Conduct regular business reviews and service assessments to strengthen relationships.
- Partner with internal teams to ensure seamless delivery and prompt issue resolution.
- Monitor client performance, analyze trends, and recommend service enhancements.
- Represent SinglePoint in client meetings and maintain detailed account documentation in CRM systems.
Qualifications
- 5+ years of experience in client management, account management, or client success, with experience in collections, recovery, or BPO operations required.
- Strong relationship-building and communication skills.
- Proven ability to identify and act on growth opportunities within existing accounts.
- Proficiency with CRM platforms and Microsoft Office.
- Comfortable with travel for client engagement.
- Bachelor’s degree or equivalent experience. Must be legally authorized to work in Canada.
What We Offer
- Competitive compensation with performance-based incentives.
- Comprehensive benefits package.
- Career growth and professional development opportunities.
- Occasional travel across Canada for client engagement.
Our Work Culture
At SinglePoint, our core values — Purpose, Collaboration, Passion, Innovation, and Authenticity — set us apart.
- Purpose: We focus on results, not rigid rules.
- Collaboration: Everyone is engaged, and everyone wins.
- Passion: We bring energy and commitment to what we do.
- Innovation: Every idea matters.
- Authenticity: We trust your decision-making.
If you’re a client-focused professional who thrives on building relationships and driving growth, we’d love to hear from you.
Apply Today
SinglePoint uses artificial intelligence (AI) tools to support certain parts of the recruitment and screening process, including reviewing applications and identifying candidates who may meet the requirements of the role. AI tools may also be used to support the interview process. All final hiring decisions are made by our Human Resources team and hiring managers.
This posting is for an existing vacancy.
SinglePoint is an equal-opportunity employer. Accommodations are available upon request throughout the selection process. #LP
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