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Job Post Details

Inside Sales Representative - job post

Norcan Fluid Power
Leduc, AB
$50,000–$70,000 a year - Permanent, Full-time

Job details

Pay

  • $50,000–$70,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Leduc, AB

Benefits

Pulled from the full job description

  • Tuition reimbursement
  • Paid time off
  • Vision care
  • Dental care
  • RRSP match
  • Extended health care

Full job description

Established in 1974, Norcan is a complete hydraulic service and sales company with 8 branches throughout Western Canada. We service customers in a variety of industries: Marine, Forestry, Mining, Material Handling, Original Equipment Manufacturing, Agriculture, and Production facilities. We are in a growing industry with a diverse set of skills and abilities that are critical in the operation of industrial and mobile equipment throughout the country. Norcan is the Western Canada distributor for Bosch Rexroth.

Our E-commerce branch is currently searching for an Inside Sales Representative to join our team. This is a full-time position in the specialty field of hydraulics.

The Inside Sales representative is focused on providing customer service for a broad range of repair and part inquiries, over various industries such as Mining, Forestry, Municipal and Marine.

Qualifications and Experience

  • 3+ years experience in a customer service role
  • Ideally 2+ years experience within the hydraulics or similar technical industry
  • Integrity, vision, professionalism, and passion are key components of this position
  • Red Seal Parts Specialist or working towards is an asset
  • Ability to follow, with detail, written and verbal instructions
  • Strong attendance track record with the ability to get along well with others
  • Proficient written and oral communication skills (ability to read and write legibly)
  • Knowledge of components and hydraulic systems used in industry and mobile equipment is an asset
  • Knowledge of distribution sales principles, methods, practices, and techniques are an asset
  • Proven ability to build and maintain lasting relationships with customers
  • Exceptional verbal, written and listening communication skills
  • Self-motivated, with high energy and an engaging level of enthusiasm
  • Able to perform basic calculations and mathematical figures
  • Ability to work independently as well as in a team environment
  • Must be computer literate with knowledge of all standard Microsoft Office programs

Responsibilities:

  • Respond to internal and external enquires via phone, e-mail, fax or in person
  • Ensure customer service excellence
  • Great professional customer service skills, including verbal, written
  • Understand our product lines and be willing to learn how to promote them
  • Understand the importance of good follow-up and response time to our customers
  • Procurement of products for orders

What we offer:

  • Competitive compensation and Bonus opportunities
  • Extended Health care (covers Health, dental and vision care)
  • Paid training, tuition reimbursement and opportunities for development
  • RRSP with company matching
  • Monday – Friday 8am-4:30pm regular schedule

The Position:

  • Inside Sales Representative
  • Full Time - Permanent position, Mon – Fri

If you are interested in this position, please forward your resume.

Job Types: Full-time, Permanent

Pay: $50,000.00-$70,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Paid time off
  • RRSP match
  • Vision care

Experience:

  • Hydraulic parts sales: 3 years (required)

Work Location: In person

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