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    • Diagnose, repair, and service a wide range of biomedical and clinical equipment, including shockwave, ultrasound, electrotherapy, rehab equipment, and treatment…
    • Troubleshoot biomedical devices to ensure optimal functionality and performance.
    • This role plays a critical part in ensuring biomedical devices operate safely…
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    • En rejoignant l’équipe de support aux clients Petal, tu contribueras directement à soutenir les établissements de santé ainsi que leurs utilisateurs, médecins…
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    • The compensation range reflects the potential pay for this position.
    • The final salary offered will be based on the candidate's experience, skills, and overall…
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    • The compensation range reflects the potential pay for this position.
    • The final salary offered will be based on the candidate's experience, skills, and overall…
    • Reporting to the Senior Director, Biomedical Innovation this member of the Biomedical Innovation team is responsible for the product development process from…
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    • En rejoignant l’équipe de support aux clients Petal, tu contribueras directement à soutenir les établissements de santé ainsi que leurs utilisateurs, médecins…
    • O Résoudre des problèmes informatiques (troubleshooting ponctuels),.
    • O Maintenir une bonne relation d’affaire avec nos fournisseurs informatiques externes.
    • Vous jouerez un rôle clé dans la mise en place des solutions Industrielles.
    • Vous veillerez à la qualité des données, à la compréhension des besoins produits et…
    • Collaborate with other software support specialists and engineers.
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    • Le rôle du spécialiste service client dédié est d'agir en tant que liaison dédiée entre Genetec et un sous-ensemble défini de clients majeurs.
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    • Demonstrated ability to learn complex software quickly and explain it simply to non-technical users.
    • The company has built a comprehensive practitioner…
    • The Product Support Representative III serves as a compassionate and knowledgeable partner to our customers, providing expert support through phone and chat to…
    • Performing device repairs, upgrades, retrofits, preventive maintenance on internal (Acelity owned) and external customers medical VAC equipment.
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Job Post Details

Biomedical Service Technician - job post

Remington Medical Equipment Ltd
Markham, ON L3R 9T2
$60,000–$70,000 a year - Permanent, Full-time

Job details

Pay

  • $60,000–$70,000 a year

Job type

  • Permanent
  • Full-time

Location

Markham, ON L3R 9T2

Benefits

Pulled from the full job description

  • Mileage reimbursement
  • Paid time off
  • Life insurance
  • RRSP Contribution
  • Extended health care
  • Company events
  • On-site parking

Full job description

Biomedical Service Technician

Location: Markham, ON (On-site + approx. 50% GTHA travel)

Job Type: Full-Time, Permanent
Salary: $60,000 – $70,000 per year

About the Role

We are a growing medical device service organization supporting physiotherapy, chiropractic, and rehabilitation clinics across Canada. As our service department continues to expand, we are seeking a Service Technician to join our team.

Candidates with strong customer service skills, technical aptitude, and a willingness to learn will be highly successful in this role. We place a strong emphasis on attitude, teamwork, and attention to detail. In this position, you will take ownership of service work from intake through to completion, combining electronics repair, customer technical support, and accountable documentation. Your contributions will have a visible impact on customer satisfaction and our overall business success.

Job Description

  • Diagnose, repair, and service a wide range of biomedical and clinical equipment, including shockwave, ultrasound, electrotherapy, rehab equipment, and treatment tables
  • Perform safety and performance verification testing, repairs, calibrations, and preventative maintenance using calibrated diagnostic tools and test equipment
  • Maintain clear, accurate, thorough, and compliant documentation for all service activities using internal software systems to track service, parts, and inventory efficiently
  • Identify, source, and document compliant replacement parts for repairs, balancing quality, cost-effectiveness, and adherence to internal processes and manufacturer and regulatory standards
  • Provide technical support to customers via phone, email, and on-site visits
  • Take ownership of assigned and incoming service requests, inventory inspections, and quality control processes, ensuring accountability from intake through to completion
  • Prioritize and manage multiple service requests effectively, minimizing equipment downtime and ensuring a high level of client satisfaction
  • Coordinate customers, vendors and internal teams to ensure seamless service delivery

Qualifications

Education:

  • Degree, Diploma or Advanced Diploma in:
  • Biomedical Engineering Technology
  • Electronics Engineering Technology
  • Or a related technical field

Experience (Preferred):

  • 2–5 years in:
  • Medical device service
  • Electronics repair
  • Field service or technical support

Core Skills & Attributes

  • Strong troubleshooting, problem-solving, and hands-on electronics repair skills
  • Solid technical aptitude with an understanding of electronic systems
  • Proficient with tools and diagnostic test equipment used in electronics and medical device service, and/or a willingness to learn
  • Excellent customer service and communication skills, with strong English proficiency (written and verbal)
  • Highly organized with exceptional attention to detail and prioritizes documentation
  • Strong time management skills with the ability to prioritize and manage multiple service tasks effectively and independently while maintaining accuracy, accountability, and follow-through
  • Positive attitude with a collaborative, team-oriented mindset and strong sense of ownership

Additional Requirements

  • Valid driver’s license and daily access to a vehicle
  • Ability to lift and move equipment up to 60 lbs (with assistance if required)
  • Comfortable working in both electronics workshops and in clinical settings
  • Willingness to support cross-functional responsibilities beyond technical tasks

Perks and Benefits

  • Health care benefits
  • Life insurance
  • Employer RRSP contribution program
  • Paid time off
  • Manufacturer-certified technical training
  • Opportunities for growth
  • Summer hours (shortened work week)
  • Employee discounts
  • Mileage Reimbursement
  • Company events
  • On-site parking

About Remington Medical

For over 45 years, Remington Medical has been a trusted leader in rehabilitation, recovery, and sports performance across Canada. We provide expert guidance and best-in-class rehabilitation products to empower Canadians to recover faster and perform at their best. With innovation, collaboration, and customer focus at the core of our mission, we’re shaping the future of Canadian healthcare solutions.

Our Core Values

  • Respect for every individual
  • Encouragement of initiative and creativity
  • Excellence in everything we do

Pay: $60,000.00-$70,000.00 per year

Application question(s):

  • Do you have a Degree, Diploma or Advanced Diploma in:

o Biomedical Engineering Technology
o Electronics Engineering Technology
o Or a related technical field

Experience:

  • Medical device, Electronics repair, Field service: 2 years (required)

Licence/Certification:

  • ON driver’s licence & reliable daily access to a vehicle (required)

Willingness to travel:

  • 50% (required)

Work Location: In person

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