Skip to main content
Post your resume and find your next job on Indeed!

Bilingual Technical Support Representative jobs

Sort by: -
    • Provide administrative support for various Institutional Distribution VPs and their management team(s).
    • Conduct and assist in daily office routines to support…
    • An amazing team of coworkers and support staff.
    • Additional earning opportunities possible for English/French bilingual.
    • Proper work desk and chair.
    • Provide front-line technical support in English and French.
    • Apple iOS mobile device support experience.
    • The Service Desk Team is seeking two bilingual Service…
    • Manage and triage the customer support email inbox.
    • Generate and manage work order numbers for technical service requests, ensuring cases remain open until…
    • Verification of product support and monitoring customer service portals to triage tickets accordingly.
    • Strong desire to provide exceptional customer support…
    • 1+ years of experience in a technical support role providing tier I support in a service desk or help desk role.
    • Comprehensive benefits package from day one.
    • The Service Desk Analyst (Bilingual – French & English) acts as the first point of contact for end users, providing technical support and customer service for…
    • 1-3 years of experience in a customer service or technical support capacity.
    • You will be responsible for handling support cases from initial contact through…
    • Provide technical support by referring to various IPEX publications.
    • Respond to inquiries regarding price, delivery, or technical support.
  • View similar jobs with this employer
    • Troubleshoot and identify customer LAN issues, including WIFI configuration and general support during remote and/or on-site support.
    • Must be bilingual (French/English).
    • Participate in the creation and ongoing maintenance of a knowledge base on technical issues.
    • Document and maintain solutions in appropriate support systems.
    • Experience in end-user support, assisting and training.
    • Willingness to work a flexible schedule.
    • Previous experience in a technical customer support role (or similar) for at least 1-2 years.
    • With an easy-to-use app and industry-specific solutions, 7shifts…
  • View similar jobs with this employer
    • 3–4+ years in a technical support or product support role at a technology company, with a proven track record of resolving complex, multi-system issues…
    • 1–2 years troubleshooting or technical support experience.
    • Provide technical support for all Phoenix Contact MI and ICS products.
Get e-mail updates for the latest Bilingual Technical Support Representative jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

technical assistant
technical sales support
bilingual customer service
bilingual french
bilingual government
bilingual remote
bilingual spanish
bilingue
francophone
french

Career Resources:

Job Post Details

Bilingual Technical Support Representative - job post

United Chargers
25 Pollard Street, Richmond Hill, ON L4B 1A8
$50,000 a year - Full-time

Job details

Pay

  • $50,000 a year

Job type

  • Full-time

Location

25 Pollard Street, Richmond Hill, ON L4B 1A8

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Extended health care
  • On-site parking

Full job description

We are United Chargers Inc., one of the top manufacturers in the industry for Electric Vehicle Supply Equipment (EVSE) in Canada and the United States. As our company is currently undergoing rapid expansion, this is the perfect opportunity for you to join our customer support team! In this role, the ideal candidate we are looking for should be a go-getter, self motivated, energetic and team-oriented individual who loves thinking on-the-go and is driven by continually learning every day to support in all areas of the company. If this sounds like an interesting opportunity, then we would love to hear from you!

Primary Role Responsibilities

- Answer customer enquiries by phone, e-mail, and within the service desk ticketing system

- Provide problem-solving and trouble-shooting solutions to end-user clients

- Interact with all levels of the organization, both internal/external clients, and act as the primary contact for all administrative needs, requests and inquiries

- Cross-coordinate office processes with commercial support team and accounting staff to see customer requests to completion

- Conduct and assist in daily office routines to support warehouse function and the follow of product shipment

- Provide administrative support for various Institutional Distribution VPs and their management team(s)

- Participate in the development and implementation of special projects as assigned

Qualifications

- Post-secondary education (College diploma or University degree)

- Proficient in French and English is mandatory.

- A background in Physics, Engineering or related discipline is an asset

- A minimum of 2 years experience in Customer Service or Technical Support

- Excellent computer literacy in MS Office Suite including PowerPoint and Excel, and ability to readily learn new systems

- Demonstrated strength in time management and organizational skills with the ability to multi-task in a fast-paced work environment with minimal supervision

- Strong sense of professionalism and diplomacy with demonstrated ability to establish and maintain relationships with internal and external business partners

- Highly motivated, detail-oriented, and eager to learn

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care

Application question(s):

  • Are you legally authorized to work in Canada?
  • Have you completed post-secondary education within Canada?

Education:

  • DCS / DEC (required)

Experience:

  • Bilingual Customer Service: 2 years (required)

Language:

  • French (required)
  • English (preferred)

Work Location: In person

Let Employers Find YouUpload Your Resume