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    • We’re looking for a Bilingual (English & French) Patient Recruitment Specialist to help drive enrollment for our clinical studies.
    • Flexible PTO + paid holidays.
    • Fluent in English and French (bilingual required).
    • This role is ideal for someone with excellent communication skills who can provide a high level of patient…
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    • Dental Receptionist (Dental Assistant Required)*.
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    • Excellent verbal and written communication skills; bilingual abilities are a plus.
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    • Must be registered with the CMRITO.
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    • Maintain continuing education yearly as required by the CMRITO.
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    • Strong knowledge of medical terminology.
    • Proficiency with electronic medical records systems.
    • The ideal candidate is an excellent communicator with a genuine…
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Job Post Details

Patient Recruitment Specialist (Bilingual) - job post

Centricity Research
Montréal, QC•Hybrid work
Full-time

Job details

Job type

  • Full-time

Location

Montréal, QC•Hybrid work

Benefits

Pulled from the full job description

  • Tuition reimbursement
  • Paid time off
  • Vision care
  • Dental care
  • Employee assistance program
  • Designated paid holidays
  • RRSP match

Full job description

Join Us at Centricity Research!

Centricity Research is one of the largest clinical research networks in North America. We are a fully centralized Integrated Research Organization (IRO) specializing in conducting Phase I-IV clinical trials in over 35 therapeutic areas: inpatient and outpatient; pharmaceutical, biotechnology, and medical device trials.


About the role

We’re looking for a Bilingual (English & French) Patient Recruitment Specialist to help drive enrollment for our clinical studies. In this role, you’ll be a key part of our recruitment efforts – engaging with potential participants, reviewing eligibility criteria, and ensuring we find the right candidates for the right studies. If you’re detail-oriented, people-focused, and interested in healthcare or research, this is a great opportunity to grow your career in a purpose-driven environment.

What you'll do

  • Partner with site staff and broader recruitment team to support enrollment and retention strategies
  • Respond to patient inquiries via phone and email within 24–48 hours
  • Maintain accurate records and track recruitment activity in clinical databases and systems
  • Review candidate profiles for study fit and make outreach calls to share opportunities
  • Help problem-solve and brainstorm creative ways to improve enrollment
  • Share feedback and recruitment results with the team to help us grow
  • Occasionally represent Centricity at local community events to raise awareness of clinical trials
  • Jump in and support the broader research or recruitment team as needed

You Might Be a Great Fit If You:

  • You enjoy connecting with people and building rapport over the phone, email, or video, making others feel heard, informed, and supported, even from a distance
  • Are highly organized and like keeping track of conversations, timelines, and follow-ups
  • Have a natural curiosity about healthcare, research, or how things work behind the scenes in medicine
  • Like working on a team, jumping in to help others, and being part of something meaningful
  • Are flexible and proactive - if you see something that needs doing, you do it
  • Communicate clearly and professionally, even when juggling multiple priorities
  • Are excited about contributing to a mission that advances medical research and patient care

Why Centricity Research?

Our Mission

We connect people to scientific advancements through groundbreaking research within a deeply human experience.

Our Core Values

  • Quality: We aim for excellence and integrity in everything we do - because lives depend on it.
  • Care: We show up for each other, our customers, and our mission - always going the extra mile.
  • Be the Change You Seek: We're adaptable, forward-thinking, and constantly improving - for the betterment of all.
  • One Team: We collaborate, support one another, and succeed together.
  • Grow for Good: We grow with purpose - to expand access to research and improve global health.
  • Own It: We take initiative, deliver results, and follow through - with passion and accountability.

Benefits

  • Comprehensive health, dental, and vision insurance
  • Enhanced EAP – mental health support
  • Flexible PTO + paid holidays
  • Continuing education reimbursement
  • 401(k) / RRSP with company match and immediate vesting


Ready to Apply?

We’d love to hear from you – apply now!


We’re an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and will provide accommodations during the hiring process upon request.

Work Location: Hybrid remote in Montréal, QC (Montréal)

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