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Bilingual Medical Care jobs in Toronto, ON

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    • Fully bilingual in both French and English is a must.
    • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
    • Fluently bilingual in English & French (verbal and written).
    • An attractive compensation package including comprehensive medical/dental/vision benefits, life &…
    • Respond to inquiries regarding eligibility of health care benefits (Dental, Pharmacy, Medical Supplies and Equipment, Extended Health, Vision Care and Mental…
    • Call providers and obtain medical and non-medical updates.
    • Able to translate medical and non-medical documents from Spanish to English and English to Spanish.
    • Zedd cares about your success and provides side by side coaching, re-training/up-training programs and job shadowing.
    • 4% vacation pay directly deposited.
    • In Office (Etobicoke, ON), Canada.
    • Full-time & Part-time, Permanent.
    • These must be monitored at all times to ensure that patients are being booked with the…
    • Our agents play a key role in ensuring customers receive responsive, professional support while representing our clients with care and attention to detail.
    • Acting as a critical control point within operations, this role ensures the timely and efficient movement of time-sensitive medical specimens while maintaining…
    • Ability to confidently interpret complex medical documentation.
    • Strong understanding of acute care and hospital workflows.
    • Clinical training as an RN or MD.
    • We are seeking a bilingual representative to help support our French-speaking customers in the province of Quebec and our English-speaking customers outside of…
    • The College establishes the standards for and accredits postgraduate family medicine training in Canada's 18 medical schools.
  • View similar jobs with this employer
    • Eight to ten years of progressive management experience, preferably in the medical industry.
    • It is focused on the physical repair, calibration, and maintenance…
    • Coordinate and monitor care plan delivery.
    • In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop…
    • Comprehensive medical and dental benefits.
    • Fully bilingual in French and English (verbal and written) required.
    • Excellent judgment and problem-solving skills.
    • Full bilingual fluency in English and French is considered an asset.
    • Write and edit blog posts, websites, print/ digital marketing material.
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Job Post Details

American Express logo

Bilingual French Customer Care Professional (Hybrid) - job post

American Express
4.1 out of 5 stars
Toronto, ON•Hybrid work
$47,000–$71,000 a year - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $47,000–$71,000 a year

Job type

  • Full-time

Shift and schedule

  • Weekends as needed

Location

Toronto, ON•Hybrid work

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Life insurance

Full job description

Bilingual French Customer Care Professional – Consumer Product Services (Toronto Hybrid Role)


About you:

  • Fully bilingual in both French and English is a must.
  • Strong written and verbal communication skills to be able to converse effectively and naturally with our Card Members to deepen client relationships and drive satisfaction.
  • Exceptional ability to connect and engage with people.
  • Analytical and problem-solving skills with strong attention to detail.
  • Quick navigation ability, web-savvy, basic troubleshooting knowledge and ability to multi-task and toggle between screens/ tools.
  • Resilience to efficiently manage a steady stream of customer calls or chats, while balancing performance to meet a variety of metrics.
  • Demonstrate personal excellence by remaining positive in difficult situations.
  • Able to type accurately and quickly, to multitask and handle 2 chats simultaneously.
  • Timeliness and reliability.
  • Must be flexible and able to work during operating hours which include evenings and weekends.
    • Flexibility and willingness to work in a shift environment. We promote a work-life balance (shift changes occur 1-2 times per year).

The stated salary range represents the expected compensation for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express is required as the company will not pursue visa sponsorship for these positions

The job posting is for an existing vacancy.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
    • Career development and training opportunities

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

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