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Bilingual Helpdesk Support jobs in Toronto, ON

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    • Work with the clients and mutual creditors of Consolidated Credit Counseling Solutions of Canada in the areas of consumer credit and personal finance.
    • Experience in a bilingual Canadian business environment (Ontario/Quebec markets).
    • This role requires you to be fully bilingual (French and English).
    • * Provide general office and clerical support.
    • Attention to detail, accuracy and meeting tight deadlines.
    • * Match vendor invoices to electronic work orders.
    • Provide ongoing support to newly assigned employees.
    • Pay:* $18–$22/hour + Mileage Reimbursement + Performance Bonus.
    • ✔ Fluent in both English and Mandarin.
    • The Bilingual Parts Specialist Representative is responsible for the following:
    • Providing courteous and professional service and sales at the order desk to all…
    • Strong communication skills in English; bilingual abilities are highly desirable.
    • The Four Seasons is seeking a professional and dedicated Overnight Valet Lead…
    • Provide general office administration and clerical support as required.
    • The successful candidate will be responsible for managing high-volume accounts payable/…
    • Fluency in English and Cantonese or Mandarin is required to support our diverse customer base.
    • We are looking for a Bilingual E-Commerce Specialist* with a…
    • Location:* Greater Toronto Area (Toronto / Markham / East GTA) — remote, hybrid, and in-office options available Employment type: Full-time, permanent *…
    • Also support on end-of-period/month reports and conversion/sales analysis to deliver measurable ROI.
    • We utilize past data, key learnings and analysis from…
    • Full-Time | 3:00 PM – 11:00 PM.
    • $55,000–$62,000 annually (based on experience).
    • 3+ years of maintenance experience in manufacturing, food processing,…
    • Experience in a help desk or IT support capacity is a plus.
    • Multi-Channel Support: Provide efficient support via email, live chat, and phone.
    • Must be fully bilingual in English/French with both verbal and written communication skills.
    • Applicants with disabilities may notify us of any accommodation…
    • Markham, Ontario (In-Office Position)*.
    • This role is ideal for someone who thrives in a fast-paced sales environment, enjoys solving customer challenges, and…
    • Reporting to the Director of Customer Service in Vaughan, the Inside Sales Representative will be responsible for responding to customer needs, including…
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Job Post Details

Consolidated Credit Counseling Services of Canada Inc. logo

Bilingual in French Counselling Assistant | North York - job post

Consolidated Credit Counseling Services of Canada Inc.
3.3 out of 5 stars
505 Consumers Road, North York, ON M2J 4V8
$16.55–$19.00 an hour - Permanent
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $16.55–$19.00 an hour

Job type

  • Permanent

Location

505 Consumers Road, North York, ON M2J 4V8

Benefits

Pulled from the full job description

  • Paid time off
  • Dental care
  • Life insurance
  • Flexible schedule

Full job description

Job description

Customer Service Representative
Office is located in North York, Toronto

Summary for Customer Service Representative/ Counselling Assistant

Work with the clients and mutual creditors of Consolidated Credit Counseling Solutions of Canada in the areas of consumer credit and personal finance.

Consolidated Credit works with consumers and their creditors to lower interest rates, lower monthly payments to help clients get out of debt faster. You can be part of this team working in a fast paced, multi-channel contact centre and make a difference every day.

Role Description for Customer Service Representative

As a Customer Service Representative, you will interact with clients and creditors via phone calls, chats, emails and portal communication assisting them with their questions and providing solutions to any problems they may encounter.

What to Expect:

  • Processing caller requests.
  • Helping callers understand account information.
  • Providing issue resolution.
  • Send educational material that are responsive to our callers' needs.
  • Resolves all follow-up items, including issues related to delinquencies, payoffs and refunds.
  • Resolve creditor & or caller inquiries by making outbound calls.
  • Any other tasks as assigned by the Supervisor.
  • Handle Customer Service issues for clients.
  • Paid Training

Minimum Requirements for Customer Service Representative

  • High School diploma or equivalent
  • Strong people skills and be able to communicate
  • Knowledge and use of PC Systems and MS Office applications is a must
  • Ability to work independently
  • Self-motivated, willingness to constantly improve
  • Attention to detail and be able to multi-task and prioritize work on a daily basis
  • This position is in office
  • Proficient in both English/French or English/Spanish

By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. VentureTech Solutions, LLC provides recruitment services for Consolidated Credit Counseling Serivces of Canada.

Keywords: Customer Service, Client Services, Call Centre Representative, Customer Service, Client Services, Call Centre Representative, Customer Service, Client Services, Call Centre Representative, Customer Service, Client Services, Call Centre Representative

Job Type: Full-time

Work Location: In person

Type d'emploi : Permanent

Rémunération : 16,55$ à 19,00$ par heure

Avantages :

  • Assurance Dentaire
  • Assurance Vie
  • Congés payés
  • Heures d’arrivée et de départ flexibles

Lieu du poste : En présentiel

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