Skip to main content
Post your resume and find your next job on Indeed!

Bilingual Help Desk Support jobs in Toronto, ON

Sort by: -
    • The bilingual customer service representative is responsible for providing support for users of Opifiny software in English and French.
    • Demonstrated prior experience in a help desk role, supporting end users in resolving IT or website related issues.
    • Collaborate closely with compliance and investigation teams to support regulatory requirements, resolve customer concerns, and ensure adherence to…
    • Connaissance du support technique AS400 (atout).
    • Maîtrise des outils de support (PC Anywhere, Citrix), des outils d’imagerie et des applications courantes (…
    • View all Staples jobs - Richmond Hill jobs - Support Technique (H/F) jobs in Richmond Hill, ON
    • Salary Search: Agent(e) bilingue de support technique salaries
    • See popular questions & answers about Staples
    • Provides second level system support to all retail stores and home office users from escalations of Technical support Agents.
    • Answering online tickets from the support center based on assigned section – Crossfire/Billing/Accounting.
    • Conducting research on game issues, reviewing the…
    • Is an asset, able to support system integration troubleshooting.
    • Manage the IT helpdesk ticketing system by triaging, prioritizing, and resolving support…
    • Proficient with support tools (PC Anywhere, Citrix), imaging tools and common software applications, (Office 365, Adobe, SAV).
    • Nous gérons des portefeuilles clients comptant plus de 320 millions de pieds carrés de superficie dans plus de 30 000 emplacements en Amérique du Nord, en…
    • Experience in a support analyst, application support, business support, service desk, technology operations, or related role.
    • 2-5+ years of experience in customer support/business analyst.
    • A vibrant division of Harris; Advanced Utility Systems' Client Services is on the lookout for a…
    • Familiarity with remote support tools and techniques.
    • Provide afterhours remote IT support according to a fixed schedule (in rotation).
    • The Service Centre Outbound Specialist is a customer-focused role within the Claims Team, responsible for obtaining and processing Checkpoint Claims to support…
    • Act as a technical expert, resolving complex service issues with effective, long-term solutions.
    • Guide technicians on Miele diagnostic tools, software, and…
    • Comfortable using AI tools to support day-to-day work and improve productivity.
    • To support our continued growth, we are looking for a Bilingual Customer Service…
Get email updates for the latest Bilingual Help Desk Support jobs in Toronto, ON

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

scan
support remote
whmis
bilingual customer service
bilingual french
bilingual government
bilingual remote
bilingue
francophone
french

Career Resources:

Job Post Details

Bilingual Customer Service Agent (French/English) - job post

Opifiny Corp.
North York, ON M6B 1W3•Hybrid work
$48,000–$54,000 a year - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $48,000–$54,000 a year

Job type

  • Full-time

Location

North York, ON M6B 1W3•Hybrid work

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Disability insurance
  • Casual dress
  • Extended health care

Full job description

About Us

Opifiny is a software solution provider exclusive to the insurance industry. Our clients include some of the biggest insurance companies in Canada. Our corporate culture is inclusive, entrepreneurial and fast-paced. Everyone in our company has a voice and is encouraged to use it.

Position Overview

The bilingual customer service representative is responsible for providing support for users of Opifiny software in English and French. The rep will have thorough knowledge of all Opifiny products/services, in order to help out end users.

Responsibilities and tasks

Typical responsibilities and tasks include, but are not limited to:

  • Verifying new physician users of the Opifiny system
  • Learning and thoroughly understand current and newly developed Opifiny products/services
  • Main source of communication between users and Opifiny
  • Answering calls and e-mails from users
  • Providing information about the product/service
  • Following up with user issues
  • Communicate user issues to QA team
  • Tracking bugs and issues in Opifiny products

Qualifications

  • Bilingual: English and French - oral and written!
  • Strong communication and interpersonal skills
  • Strong computer skills

Qualifications (Desired)

These qualifications are not required, but would be considered an asset:

  • Customer service experience
  • Up-to-date knowledge of computer technology
  • Time management
  • Strong problem solving skills
  • Post-secondary degree/diploma

Job Type: Full-time

Pay: $48,000.00-$54,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Call center: 1 year (preferred)
  • Customer service: 2 years (preferred)

Language:

  • English (required)
  • French (required)

Work Location: Hybrid remote in North York, ON M6B 1W3

Let Employers Find YouUpload Your Resume