Bilingual Help Desk Support jobs in Toronto, ON
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Bilingual Customer Service Agent (French/English)
Easily applyOften replies in 1 dayOpifiny Corp.North York, ON M6B 1W3- $48,000–$54,000 a year
- Full-time
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- Casual dress
- The bilingual customer service representative is responsible for providing support for users of Opifiny software in English and French.
Deskside Technician
Easily applyOften replies in 2 daysGowling WLGToronto, ON M5X 1G5- $60,000–$65,000 a year
- Assesses and resolves all requests for support based on urgency, type of problem and available support staff.
- Gowling WLG is recruiting for this role to support…
- View all Gowling WLG jobs - Toronto jobs - Desktop Support Technician jobs in Toronto, ON
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- OpenTextRichmond Hill, ON L4B 4N8
- $86,800–$130,200 a year
- Weekends as needed
- Paid time off
- Provide periodic supportability assessments& offer technical support mentoring to increase the customer's knowledge.
- WHAT DO YOU NEED TO SUCCEED:
- Interac Corp.Toronto, ON
- $58,000–$65,000 a year
- Full-time
- Weekends as needed +3
- Generous vacation and wellness days to help you recharge.
- Pregnancy and parental leave top-up to support growing families.
Bilingual Customer Care Specialist
Easily applyCanadian National Institute for the BlindToronto, ON M4T 1Z2- $19.50 an hour
- Flexible schedule
- Reports To: Lead, Customer Experience.
- As the primary point of contact for CNIB and partner services, the Customer Care Specialist is responsible for…
- RicohMississauga, ON
- Full-time
- Provide mentorship and guidance to junior support desk team members.
- Provide structured feedback to delivery and support teams to improve solution quality and…
- RicohMississauga, ON
- Full-time
- Provide mentorship and guidance to junior support desk team members.
- Provide structured feedback to delivery and support teams to improve solution quality and…
Technical Support Representative, Tier 1
Easily applyBeanfield Technologies Inc.Toronto, ON M6K 3E3- $23–$25 an hour
- Full-time
- Troubleshoot and identify customer LAN issues, including WIFI configuration and general support during remote and/or on-site support.
View similar jobs with this employerReprésentant du soutien technique, Niveau 1
Easily applyBeanfield Technologies Inc.Toronto, ON M6K 3E3- $23–$25 an hour
- Full-time
- Relevant directement du Superviseur du Support Technique de Niveau 1, vous jouerez un rôle essentiel dans le dépannage, l'approvisionnement et l’assurance d’une…
- Payments CanadaToronto, ON
- $63,000–$105,000 a year
- Temporary +1
- Overtime +1
- Paid time off
- Dental care
- Life insurance
- Paid vacation
- Monitor support channels for incoming communications from service partners.
- Manage and maintain support channels with product and service partners.
- 7shiftsToronto, ON
- $50,000–$75,000 a year
- Dental care
- 1-2 years of experience in a technical customer support role (or similar).
- Educate customers on basic product training, including developing training materials…
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- OSI Systems, Inc.Mississauga, ON L5S 1Y1
- $75,000–$85,000 a year
- Full-time
- Pay may range between CAD 75,000 to CAD 85,000 annually.
- This position is responsible for Quality Service and customer satisfaction, for scheduling and…
- View all OSI Systems, Inc. jobs - Mississauga jobs
- Salary Search: Technical Support Representative salaries in Mississauga, ON
- AgfaToronto, ON
- Utilize support software for call logging and tracking.
- Listen and communicate with respect, support decision for teams’ benefits).
- NET, HTML, XML – is a plus.
- View all Agfa jobs - Toronto jobs - Support Analyst jobs in Toronto, ON
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L2 CUSTOMER TECHNICAL SUPPORT SPECIALIST
Easily applyOften replies in 3 daysTP-LINK CANADA INC.Richmond Hill, ON L4B 1J5- $70,000–$90,000 a year
- Paid time off
- Vision care
- Dental care
- Life insurance
- Casual dress
- Company events
- Provide training and support to the internal L1 technical support team.
- Work closely with the sales team to provide technical expertise and support.
Systems Analyst - Technical Support
Easily apply1ValetToronto, ON- $70,000–$90,000 a year
- Intercom systems, ensuring seamless operational support for our clients — including property.
- Maintain detailed records of all support interactions within the…
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Technicien informatique Niveau 2 - Toronto
Easily applySolulanMississauga, ON- $60,000–$75,000 a year
- RRSP
- Assurer le support logiciel et matériel auprès des utilisateurs.
- This role requires a strong knowledge of French.
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Job Post Details
Bilingual Customer Service Agent (French/English) - job post
North York, ON M6B 1W3•Hybrid work
$48,000–$54,000 a year - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.
Job details
Pay
- $48,000–$54,000 a year
Job type
- Full-time
Location
North York, ON M6B 1W3•Hybrid work
Benefits
Pulled from the full job description
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- Casual dress
- Extended health care
Full job description
About Us
Opifiny is a software solution provider exclusive to the insurance industry. Our clients include some of the biggest insurance companies in Canada. Our corporate culture is inclusive, entrepreneurial and fast-paced. Everyone in our company has a voice and is encouraged to use it.
Position Overview
The bilingual customer service representative is responsible for providing support for users of Opifiny software in English and French. The rep will have thorough knowledge of all Opifiny products/services, in order to help out end users.
Responsibilities and tasks
Typical responsibilities and tasks include, but are not limited to:
- Verifying new physician users of the Opifiny system
- Learning and thoroughly understand current and newly developed Opifiny products/services
- Main source of communication between users and Opifiny
- Answering calls and e-mails from users
- Providing information about the product/service
- Following up with user issues
- Communicate user issues to QA team
- Tracking bugs and issues in Opifiny products
Qualifications
- Bilingual: English and French - oral and written!
- Strong communication and interpersonal skills
- Strong computer skills
Qualifications (Desired)
These qualifications are not required, but would be considered an asset:
- Customer service experience
- Up-to-date knowledge of computer technology
- Time management
- Strong problem solving skills
- Post-secondary degree/diploma
Job Type: Full-time
Pay: $48,000.00-$54,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
Education:
- Bachelor's Degree (preferred)
Experience:
- Call center: 1 year (preferred)
- Customer service: 2 years (preferred)
Language:
- English (required)
- French (required)
Work Location: Hybrid remote in North York, ON M6B 1W3
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