Bilingual Parts & Warranty Customer Service
Easily applySource CodeToronto, ON- Full-time
- Through dealer communication, develop engagement between the clients and its dealers, which include but are not limited to identifying emerging aftersales…
Registered Representative
Easily applyOften replies in 1 dayAviso WealthToronto, ON M5C 2W7- $74,000–$84,000 a year
- Full-time
- Dental care
- Reporting to the Supervisor, Online Trading, the Registered Representative is responsible for maintaining client relationships through the digital wealth…
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Bilingual Investment Representative
Easily applyOften replies in 1 dayAviso WealthToronto, ON M5C 2W7- $68,000–$78,000 a year
- Full-time
- Dental care
- 2-3 years’ related work experience in the financial services industry in a customer facing position or in a call centre.
- CIRO/OCRIToronto, ON
- $87,500–$97,000 a year
- Permanent
- Due to the frequent interactions with internal and external English-speaking members, clients, representatives, firms, Canadian provincial and territorial…
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- CIRO/OCRIToronto, ON
- $87,500–$97,000 a year
- Permanent
- Due to the frequent interactions with internal and external English-speaking members, clients, representatives, firms, Canadian provincial and territorial…
- View all CIRO/OCRI jobs - Toronto jobs - Senior Examiner jobs in Toronto, ON
- Salary Search: Senior Membership Intake Examiner salaries in Toronto, ON
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- Amynta GroupToronto, ON
- Full-time
- Assist dealers in handling unsettled claims by consulting with service personnel or customers.
- Meet productivity objectives set by the department in terms of…
- View all Amynta Group jobs - Toronto jobs - Adjuster jobs in Toronto, ON
- Salary Search: Bilingual Mechanical Adjuster salaries in Toronto, ON
- IG Wealth ManagementToronto, ON
- $47,000–$67,500 a year
- Paid time off
- Dental care
- Disability insurance
- Minimum 4 to 7 years’ experience within a client service/business operations environment.
- Strong customer service orientation with excellent interpersonal and…
Investment Consultant
Easily applyAimstar Capital Group IncMarkham, ON L3R 4G8- Leverage your investment strategy to create customized wealth management and investment services for your clients.
- View all Aimstar Capital Group Inc jobs - Markham jobs
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Bilingual Customer Service Representative
Easily applyTire Discounter Group Inc.Etobicoke, ON M8Z 5L6- $55,000–$60,000 a year
- Full-time +1
- Paid time off
- Vision care
- Dental care
- Flexible schedule
- Meet personal/customer service team targets and call handling quotas.
- This role is ideal for a customer-focused professional who thrives in a fast-paced call…
Machine Sales Representative (MSR)
Easily applyTMH-Div of Toromont Ind Ltd.Vaughan, ON L4K 3V8- $80,000–$100,000 a year
- Permanent
- Our Machine Sales Representative (MSR) will be responsible for the sale and rental of material handling equipment and warehouse solutions by developing…
Dealer Support & Hotline Representative
Easily applyTeknion LimitedToronto, ON M3J 2J5- $51,680–$64,600 a year
- Permanent
- This role combines frontline customer service, technical troubleshooting, and operational coordination to ensure fast resolution of dealer inquiries, minimize…
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- GM FinancialToronto, ON
- $52,000–$93,500 a year
- Full-time
- Weekends as needed +1
- Paid time off
- Vision care
- Dental care
- Designated paid holidays
- RRSP match
- RRSP Contribution
- About the role: The Remarketing Solutions Specialist – Dealer Services is responsible for professionally representing the sale of lease, retail, repossessed…
Bilingual Lease Maturity Specialist
Easily applySCI Lease CorpMarkham, ON- $50,000–$55,000 a year
- Full-time +1
- 1-3 years in an administrative/customer service role.
- Engage our Customers and Dealers to provide the optimal lease maturity experience whether in retaining a…
- View all SCI Lease Corp jobs - Markham jobs - Leasing Specialist jobs in Markham, ON
- Salary Search: Bilingual Lease Maturity Specialist salaries in Markham, ON
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Job Post Details
Bilingual Parts & Warranty Customer Service - job post
3.13.1 out of 5 stars
Toronto, ON
Full-time
Job details
Job type
- Full-time
Location
Toronto, ON
Full job description
Bilingual (French) Aftersales Development Representative
Contract 1 Year
Parts and Accessories Sales/Customer Service
Reports to: Manager, Aftersales Programs & Digital Experience
Toronto,ON
Main point of contact for the aftersales development on parts and accessories sale nationwide. Offer support on a variety of order inquiries related to all aftersales products while maintaining a strong relationship with customers and dealers. Work collectively on interdepartmental duties with Customer Experience Group, Marketing, Sales, and Inventory Finance.
Key Duties & Responsibilities
- Responsible for clients' aftersales offerings and account support within the dealer network. Regularly review sales performance, program participation, target attainment, and other divisional KPI as directed, with dealer management. Actively provide dealer guidance to each regional market as well as collaborating with all field staff for aftersales development.
- The main point of contact for dealers, online customers, internal staff, OEM accounts, requesting assistance from the Genuine Parts & Accessories team via phone and email correspondence. Inquiries into GYPA include, but are not limited to, processing sales order, parts availability and pricing, systems support and publication on policies and procedures as required.
- Perform daily operational tasks in a timely and accurate manner, including but not exclusively limited to coordinating various order fulfilment and modification, issuing of dealer debits and credits adjustments, registration of drop-ship invoices, and reviewing backend system maintenance of sales programs.
- Through dealer communication, develop engagement between the clients and its dealers, which include but are not limited to identifying emerging aftersales product and program trends, system training opportunities, and marketing initiatives.
- Participate in dealer visits, training, staff events, and trade shows. Other duties as assigned by management.
Skills & Abilities
- Bilingualism required, Fluent in English and French, spoken and written
- Effective communication while promoting customer experience
- Strong interpersonal, relationship building, and influential skills to gain consensus
- Technical experience and understanding of parts and accessories would be an asset
- Ability to work independently and co-operatively within a team environment
- Time management and organization skills with minimal supervision while meeting deadlines
- Problem-solving skills and attention to details
- Proficient with Microsoft Office 365; Intermediate level in Excel and PowerPoints