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Bilingual Customer Support jobs in Scarborough, ON

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    • Strong communication skills with the ability to engage customers effectively.
    • Participate in marketing campaigns aimed at increasing brand awareness and…
    • Provide telephony and omnichannel customer support (voice/chat/email).
    • Take payments and support billing inquiries.
    • Type de poste : Permanent, temps plein.
    • Respond to customer inquiries regarding challenges, providing professional and empathetic support via the customer's preferred communication channel.
    • Maintain strong relationships with customers through responsive communication and service.
    • Prepare accurate and competitive quotations for customers.
    • Provide guidance and support on HLE and SOW requests.
    • Oversee the implementation of new processes, policies and special initiatives to enhance and support…
    • Previous experience in customer support, e-commerce or retail will come in handy, but training will be provided.
    • Troubleshoot issues with hardware and software.
    • In this role, you will interact with existing customers, primarily by phone and email, to increase sales of the company's products and/or services by obtaining…
    • Cross-coordinate office processes with commercial support team and accounting staff to see customer requests to completion.
    • Communicate with customers in both French and English.
    • We are looking for a bilingual French/English sales professional who can close deals, build trust quickly…
    • Provide timely, accurate information and support to clients via phone, email, and chat.
    • The Bilingual Membership Services Assistant supports the department by…
    • Ensure profitable customer support by understanding the conditions of sale (taxes, margin, volume, delivery) and executing customer’s requirements within our…
    • Communicate with customers through phone and email.
    • Provide support to the Operations team when required.
    • Solve customer concerns with creative and effective…
    • Complete training program provided with on-job support.
    • Ability to interact with people and build a network of customers.
    • Job Types: Full-time, Permanent.
    • Collaborate with internal teams and provide technical support grounded in real‑world mechanical experience.
    • Holman delivers a unique range of automotive-centric…
    • Serve as a primary point of contact for bilingual clients, providing exceptional customer service and support.
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Job Post Details

Entry Level Customer Service and Sales Rep - job post

WCI Canada
Toronto, ON
$37,906.14–$66,260.73 a year - Permanent, Part-time, Full-time

Job details

Pay

  • $37,906.14–$66,260.73 a year

Job type

  • Part-time
  • Permanent
  • Full-time

Location

Toronto, ON

Benefits

Pulled from the full job description

  • Mileage reimbursement
  • On-site parking

Full job description

Job Summary
We are seeking an enthusiastic Entry Level Customer Service Representative to join our dynamic team. This role offers an excellent opportunity to develop foundational skills in sales, account management, and business development within a fast-paced environment. The ideal candidate will possess strong communication skills, a customer-focused mindset, and an interest in technology sales and B2B interactions. Bilingual proficiency in French is a plus. This position provides valuable experience in outside sales, negotiation, and marketing strategies, making it an ideal starting point for a career in sales or business development.

Responsibilities

  • Engage with customers to understand their needs and provide tailored solutions through effective communication.
  • Support business development initiatives by identifying potential client opportunities and assisting in outreach efforts.
  • Manage customer accounts by maintaining accurate records and ensuring high levels of satisfaction.
  • Assist in conducting analysis to identify sales trends and opportunities for growth.
  • Utilize Salesforce and other CRM tools to track customer interactions and sales pipelines.
  • Collaborate with the sales team to develop strategies for expanding market reach through sales efforts.
  • Participate in marketing campaigns aimed at increasing brand awareness and customer engagement.
  • Provide exceptional customer service by addressing inquiries promptly and professionally, both in person and via digital channels.
  • Support technical sales processes by understanding product features and benefits to effectively communicate value propositions.

Requirements

  • Strong communication skills with the ability to engage customers effectively.
  • Basic understanding of outside sales, negotiation, and account management principles.
  • Interest or experience in business development, marketing, or technology sales preferred.
  • Analytical skills to interpret data and identify sales opportunities.
  • Familiarity with Salesforce or similar CRM platforms is advantageous.
  • Bilingual proficiency in French is highly desirable to serve diverse customer bases.
  • Ability to work well in a team environment with a proactive attitude toward learning new skills.
  • Prior experience or knowledge related to B2B sales, technical sales, or customer service is a plus but not required. This position offers a comprehensive introduction to the world of sales and customer relations while fostering professional growth within a supportive team environment.

Pay: $37,906.14-$66,260.73 per year

Benefits:

  • Mileage reimbursement
  • On-site parking

Work Location: In person

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