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Business Systems Solution Designer
The Central Group Ltd.
·
3.8
Mississauga, ON
$75,000–$80,000 a year
Full-time
Apply on company site

Job details

$75,000–$80,000 a year
Full-time
Mississauga, ON

Full job description

Central is an industry leader in performance-driven marketing-at-retail solutions; specializing in both packaging and point-of-purchase (POP) display with clients across North America. Our dynamic company offers employees a collaborative, client-focused and business casual workplace with excellent benefits, and a unique supportive family culture.

About The Central Group of Companies

Central is an industry leader in performance-driven marketing-at-retail solutions, specializing in both packaging and point-of-purchase (POP) display with clients across North America. Our dynamic company offers employees a collaborative, client-focused and business casual workplace with excellent benefits, and a unique supportive family culture.

Central Group is committed to equal opportunity employment. This position is for a current vacancy, and accommodations are available upon request from people with disabilities during the recruitment and selection process. We also use AI-assisted tools provided through our recruitment platforms to support the review and ranking of applications. These tools support, but do not replace, human decision-making, and final hiring decisions are made by our team.

We thank all applicants, however, only those selected for an interview will be contacted.


Position Summary
The Business Systems Solution Designer acts as an associate solution designer and configurator within the internal IT delivery team. The primary objective of this role is to translate functional business requirements into scalable, maintainable system configurations across Microsoft Dynamics 365 Finance & Operations (F&O), Customer Engagement (CE), and the Power Platform. Under the direct guidance and technical oversight of the Senior Solution Architect, the incumbent supports the optimization of enterprise applications, automates manual business processes, and resolves operational platform issues.

Key Responsibilities
Solution Design & Configuration
  • Participate in requirements and solution design sessions led by the Business Analyst
  • Translate approved business requirements into solution designs and system configurations.
  • Recommend opportunities to improve business processes through system configuration and automation.
  • Configure and support functionality within Dynamics 365 F&O, Dynamics 365 CE, and related business systems.
  • Develop low-code process automation solutions, cloud flows, and internal business applications using Power Automate and Power Apps.
  • Document solution designs, process flows, configuration decisions, and testing requirements.
  • Present proposed solutions to the Senior Solution Designer/Architect for technical review, architectural alignment and approval.

Dynamics 365 Support
  • Assist in the design and configuration of Dynamics 365 solutions.
  • Support enhancements across finance, operations, manufacturing, customer service, sales, and supply chain processes.
  • Configure workflows, forms, business rules, and security roles.
  • Research and recommend standard platform capabilities to address business requirements.
  • Assist with application support, diagnosing and resolving functional configuration errors and system performance bugs.

Automation & AI
  • Design and develop business process automations using Power Automate.
  • Support Power Apps and other low-code solutions where appropriate.
  • Assist in the development of AI-enabled solutions using Microsoft Copilot, Copilot Studio, and other Microsoft AI capabilities.
  • Identify opportunities to reduce manual effort through automation and process improvement.

Testing & Deployment
  • Create and execute test plans.
  • Support user acceptance testing activities.
  • Assist with solution deployments and post-implementation support.
  • Work with users to validate solutions and ensure requirements are met.

Documentation & Knowledge Sharing
  • Maintain solution documentation and support materials.
  • Develop user guides and process documentation.
  • Contribute to knowledge transfer activities and cross-training initiatives.
  • Support efforts to reduce dependency on individual subject matter experts.

Qualifications
Education
  • College diploma or university degree in Information Technology, Business, Computer Science, or a related field.
Experience
  • 2-5 years of experience supporting or configuring business applications.
  • Experience with Microsoft Dynamics 365, ERP, CRM, or similar enterprise systems.
  • Experience with Power Platform, particularly Power Automate, is considered an asset.
  • Exposure to business process improvement and workflow automation.
  • Experience in manufacturing, distribution, finance, or operations environments is an asset.

Technical Knowledge
Preferred experience with:
  • Microsoft Dynamics 365 F&O
  • Microsoft Dynamics 365 CE
  • Power Automate
  • Power Apps
  • Power BI
  • Microsoft Copilot
  • Copilot Studio
  • Business process automation
  • Data integrations and enterprise applications

Key Competencies
  • Strong analytical and problem-solving skills
  • Attention to detail
  • Process-oriented thinking
  • Ability to learn new technologies quickly
  • Strong written and verbal communication skills
  • Collaboration and teamwork
  • Customer service mindset
  • Continuous improvement focus

Assets / Nice-to-Have Qualifications
  • Prior exposure to Microsoft Learn or active exploration of the Power Platform ecosystem.
  • Familiarity with Agile, Scrum, or corporate ticket-tracking tools (e.g., Jira, Azure DevOps).
  • Existing foundational Microsoft credentials, such as PL-900 (Power Platform Fundamentals) or PL-200 (Power Platform Functional Consultant)
Salary: $75,000 to $80,000
About The Central Group of Companies

The Central Group of Companies is a Platinum Best-Managed Company, and an industry leader in Performance at Retail. For 40+ years, Central has provided its impressive client base with retail packaging, displays, and fixtures that deliver measurable results. We combine proprietary shopper marketing techniques with award-winning design, excellence in operations and retail installation, to bring innovative and value-engineered solutions to our clients.
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