Axon Development jobs

Join Our Dynamic Team: Tenant Relations & Administration Specialist at Axon Property Management

Employment Type: Full-time, permanent

Location: Kingston, ON
Start Date: August 17th, 2026
Application Deadline: July 22nd, 2026

Number of Positions: 2

About Us:

Founded in 2016 with the management of just one single-family home, Axon Property Management has quickly grown into one of Ontario’s leading property management firms, specializing in providing a full range of services for a diverse portfolio of residential and commercial properties. Today, we proudly manage properties for over 4,500 tenants, with a head office in Kingston, ON and a full-time staff of 75 employees. Our success is driven by a dynamic, dedicated team that’s passionate about delivering results.

At Axon, we foster a supportive, growth-focused environment that helps our team members succeed. Now, we’re looking for Tenant Relations & Administration Specialists to join us as we continue to grow and innovate.

What You’ll Do:

As a Tenant Relations & Administration Specialist, you’ll be the first point of contact for our tenants and a key part of how the office runs. The work is varied, but here’s what it looks like day to day:

• Acting as the first point of contact at the office by answering the main phone line, directing calls, and helping tenants and visitors feel welcome.
• Helping tenants with their questions and requests, problem-solving within our procedures, and keeping clear records in our property management software.
• Submitting maintenance and service requests on tenants’ behalf, which means listening carefully and passing along clear, accurate details.
• Receiving and collecting payments from tenants, posting them accurately, and handling cash and day-to-day cashiering while maintaining high accuracy.
• Playing a key part in our turnover process, walking incoming and outgoing tenants through what they need to do for a smooth move, and tracking key dates and statuses along the way.
• Processing parking lease requests and keeping the parking tracking system up to date.
• Building positive, lasting relationships with tenants, with a strong focus on quality service.
• Keeping digital files accurate, organized, and saved in the right systems.
• Helping with general office and administrative tasks, plus other duties that come with the role.

What We’re Looking For:

• Strong communication and interpersonal skills with a customer-focused mindset.
• Ability to stay organized, manage multiple tasks, and follow through with attention to detail.
• Comfortable and accurate when handling cash and processing payments.
• Comfortable learning and using our cloud-based property management software, including Yardi. Proficiency in Microsoft Office is an asset.
• Professionalism and discretion when handling sensitive tenant and company information.
• Ability to problem-solve independently while knowing when to escalate issues.
• High school diploma required; post-secondary education in Office Administration or a related field is considered an asset.
• A collaborative team player with a positive attitude and willingness to take initiative.

Compensation & Benefits:

We believe in rewarding hard work and dedication. Here’s what we offer:

• Competitive salary range of $43,000 - $47,000, commensurate with experience
• 3 weeks paid vacation
• Paid sick days
• 100% employer-paid benefits plan, including health & dental coverage
• RRSP matching
• Monthly cell phone allowance
• Employee perks and staff discounts

The Work Environment:

At Axon, we embrace an energetic, fast-paced, and collaborative work culture. We foster a team-oriented environment where everyone is empowered to succeed. You’ll join a company that encourages growth, innovation, and professional development. This is a fully office-based role at our head office, a newly renovated historic brick-and-limestone building in the heart of downtown Kingston at 85 Princess St.

If this sounds like you and you’re ready for your next step, we’d love to hear from you. Apply today!

Only candidates selected for an interview will be contacted.

Thank you for considering Axon Property Management.

Axon Property Management is an equal opportunity employer. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Vacancy Statement: This posting is for two current vacancies within our organization.

Pay: $43,000.00-$47,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• On-site parking
• Paid time off
• RRSP match

Education:

• Secondary School (required)

Experience:

• customer service: 2 years (preferred)

Location:

• Kingston, ON K7L 1A6 (required)

Work Location: In person