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Automotive jobs in Dartmouth, NS

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    • Proficiency in Dealer Management System(s), Outlook, and MS Office with a proactive willingness to learn emerging automotive technologies.
    • View all Tesla jobs - Dartmouth jobs
    • Salary Search: Service Advisor salaries in Dartmouth, NS
    • See popular questions & answers about Tesla
    • Must possess a valid Red Seal Journeyperson Mechanic's License in the Automotive service technician trade, recognized in Nova Scotia.
    • 14 paid holidays per year.
    • Proven experience in automotive parts management is must.
    • Compensation: Commensurate with knowledge, skills, and abilities.
    • Source and order automotive parts through authorized suppliers.
    • Support our automotive service department including technicians sourcing parts, tools and…
    • Responsabilités : • Récupérer et charger des colis dans un véhicule personnel et les livrer aux clients.
    • Exigences relatives au poste : • Répondre aux exigences…
    • Conduct monthly safety inspections of automotive facilities and vehicle processing areas.
    • Strong knowledge of automotive operations, vehicle handling, and…
  • View similar jobs with this employer
    • Experience: 2+ years of customer-facing experience in retail, hospitality, technology, automotive, or another service-oriented environment.
    • Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.
    • We are looking for a full time delivery driver to transport automotive parts and equipment to customers.
    • Responsible for the delivery of parts and accessories.
  • View similar jobs with this employer
    • Employee discounts on automotive products.
    • Proven track record in sales or account management, preferably in automotive or PBE industry.
    • Visit automotive body shops and customers regularly throughout your assigned territory.
    • In this role, you will visit automotive body shops, assist painters with…
    • Compensation includes both a fixed and performance-based variable portion (base, commissions, bonuses).
    • Group Benefits Program (Health, dental, life, EAP, etc.)…
    • Inspect, repair, overhaul and modify all types of automotive equipment, systems and components.
    • Repair, adjust, overhaul and modify powered equipment.
  • View similar jobs with this employer
    • Take charge of the buying journey—dazzle with test drives, simplify the paperwork, and celebrate the big moment when they say "yes!".
    • We are looking for a dedicated full-time, unionized employee who has in-depth knowledge and a background in technical diagnosis and repair, as well as…
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Service Advisor
Tesla
·
3.3
Dartmouth, NS
$18.62–$35.34 an hour
Full-time

Job details

$18.62–$35.34 an hour
Vision care, Dental care, Employee assistance program, Designated paid holidays, RRSP match
Full-time
Dartmouth, NS

Full job description

What to Expect
Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal teams. The ideal candidate will excel in delivering exceptional customer service and demonstrate an aptitude for developing technical expertise in servicing vehicles. Members of our service team must be passionate about supporting cutting-edge EV technology and accelerating the world's transition to sustainable energy.

What You'll Do
  • Provide exceptional customer service by promptly addressing inquiries and concerns, taking ownership of service visits, and fostering a welcoming environment for our customers
  • Assess technical issues, explain service needs to customers in understandable terms, and offer solutions over the phone when possible
  • Actively listen to customer concerns, ask clarifying questions to identify issues accurately, and escalate to Service Manager as needed
  • Effectively communicate with Technicians and accurately document service details into the Dealer Management System with meticulous attention to detail
  • Conduct transactions, guide customers through corrections, and summarize repair work performed
  • Efficiently manage multiple appointments and priorities while maintaining organized records, providing prompt status updates, and ensuring thorough follow-up
  • Build trust with customers by providing empathetic service, handling complex issues with patience, and creating positive experiences that drive loyalty and repeat business

What You'll Bring
  • Knowledge of vehicle maintenance and repair methods, including familiarity with tools, materials, and techniques
  • Strong communication skills to provide precise estimates, status updates, and technical information to customers in an understandable manner
  • Excellent problem-solving abilities to troubleshoot issues effectively and develop timely solutions in collaboration with the service team
  • Demonstrated patience and empathy when handling complex vehicle issues or challenging customer situations
  • Superior time management and organizational skills to maintain accurate service records and prevent errors while meeting business-critical deadlines
  • Proficiency in Dealer Management System(s), Outlook, and MS Office with a proactive willingness to learn emerging automotive technologies
  • Valid driver’s license required


Benefits


Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Company-paid Health, Dental, Vision, Life, and Disability insurances
  • RRSP with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Employee Assistance Program
  • Parental Success Programs
  • Sick and Vacation time, and Paid Holidays
  • Tesla Babies program
  • Tesla products, fitness discounts, and perks program


Expected Compensation

$18.62 - $35.34/hour + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.


Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
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