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Automotive Service Manager jobs in Concord, ON

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    • Service manager: 3 years (preferred).
    • 3–5+ years* of experience in automotive service management or a similar leadership role.
    • Job Types: Full-time, Permanent.
    • Schedules service and repair appointments.
    • Estimates cost and time for service and repairs needs.
    • At least 5 years of customer service experience in the auto…
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    • Ensure every Guest receives outstanding service, from initial contact to the completion of their vehicle's service or repair.
    • Experience with <> systems.
    • Proficient in using service management software, basic office applications, and maintaining accurate service records.
    • Proven experience in warranty claims management within the automotive or related industry.
    • Excellent customer service skills to handle inquiries professionally…
    • Strong understanding of the local automotive marketplace.
    • Experience within a luxury or premium automotive environment is strongly preferred.
    • To be a successful candidate you must have experience in all areas of the automotive industry including sales, service, parts, finance and admin.
    • This pivotal role is responsible for overseeing the safety protocols, regulatory compliance, and operational standards of our fleet operations.
    • Supervise and coordinate the daily activities of automotive locksmith technicians to ensure efficient service delivery and adherence to company standards.
    • Strong customer service and organization skills required.
    • Minimum 3 years experience of warranty or automotive industry.
    • Perform and assist with commercial truck and trailer tire installation, removal, repair and service.
    • The Lead Hand – Commercial Tire Shop is responsible for…
    • Experience in the automotive industry.
    • Submits monthly forecasts for deliveries of fleets and automobiles and trucks to the manager of the new car sales…
    • Exceptional customer service and relationship-building skills.
    • A proven track record of leadership within automotive fixed operations.
    • Assist Sales Consultants with structuring and closing deals while maintaining exceptional customer service.
    • We are looking for a driven and experienced Sales…
    • Own bike build output, service flow, and shipping performance.
    • Amego Electric Vehicles is seeking a driven and experienced Business Manager / Store Manager …
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Automotive Service Manager
Tabangi Auto Group
1074 Westport Crescent, Mississauga, ON L5T 1G1
$140,000 a year
Permanent, Full-time
Apply now

Job details

$140,000 a year
Paid time off, Vision care, Dental care, Store discount, Extended health care, Company events, On-site parking
Permanent, Full-time
Monday to Friday
1074 Westport Crescent, Mississauga, ON L5T 1G1

Full job description

AUTOMOTIVE SERVICE MANAGER

Lead the Team. Drive Performance. Build Something Great.

Are you the kind of leader who thrives in a fast-paced shop, knows how to get the best out of a team, and isn't afraid to get in the trenches when the day gets busy?

Do you want more than just a management title?

Do you want the opportunity to make an impact, grow with a company, and build a service department you're proud of?

We're looking for a driven, hands-on Automotive Service Manager to take the lead of our busy service department.

This is an opportunity for an ambitious automotive professional who wants to lead people, improve processes, elevate the customer experience, and have a real influence on the success of the business.

If you're ready to step up, take ownership, and make things happen - we want to meet you.

WHY YOU'LL WANT TO WORK WITH US - Competitive Compensation + Benefits

We recognize great leadership and offer a competitive compensation package, plus:

  • Health, dental & vision benefits
  • Paid time off
  • Employee discounts on vehicle services & products

Build Your Career

We're not looking for someone to simply maintain the status quo.

Bring your ideas. Challenge processes. Develop your leadership skills. As the company grows, there’s room for you to grow with it.

Automotive Is What We Do

You'll be surrounded by people who genuinely enjoy the automotive world and take pride in what they do.

Work Hard. Have Fun.

We believe a great team should actually enjoy working together.

From bi-weekly team lunches and company events to basketball games and racetrack outings, we make time to celebrate the wins and have some fun along the way.

YOUR ROLE

As our Service Manager, you'll be the driving force behind the service department.

You'll lead the team, keep the operation moving, create an exceptional customer experience, and make sure the department hits its performance goals.

Lead & Develop Your Team

  • Lead, coach and mentor service advisors, technicians and support staff
  • Build a high-performance, accountable team culture
  • Set clear expectations and help your team reach their potential
  • Identify training and development opportunities

Own the Customer Experience

  • Make sure every customer receives exceptional service
  • Build relationships that turn first-time customers into long-term clients
  • Keep customers informed throughout the repair process
  • Step in and resolve challenging situations when needed

Run the Show

  • Oversee the day-to-day operation of a busy service department
  • Manage workflow, scheduling and technician productivity
  • Keep jobs moving and ensure vehicles are completed on time
  • Identify bottlenecks and find smarter ways to operate

Drive the Numbers

  • Monitor service revenue, labour costs, parts sales and department profitability
  • Track KPIs and use data to identify opportunities
  • Develop strategies to hit — and exceed — department targets
  • Review daily, weekly and monthly performance reports

Keep Standards High

  • Maintain exceptional quality and safety standards
  • Ensure compliance with industry regulations and company policies
  • Oversee parts and inventory management
  • Minimize delays and keep the technicians productive

Solve Problems

When things don't go according to plan, you're the person who steps up.

You'll handle complex service issues, customer concerns and operational challenges with a calm, solutions-first approach.

WHAT WE'RE LOOKING FOR

We're looking for someone with experience, ambition and personality — someone who wants to build, not just manage.

You bring:

3–5+ years of experience in automotive service management or a similar leadership role.

A background as a Service Advisor, Technician or other automotive service professional is a major plus.

More importantly, you are:

  • A natural leader who knows how to motivate people
  • Hands-on and comfortable jumping in when the team needs you
  • Customer obsessed without losing sight of the business
  • Driven by results and motivated by hitting goals
  • Organized enough to keep multiple moving pieces under control
  • Business-minded with an understanding of profitability, labour and parts
  • A strong communicator who can work with customers, technicians and leadership
  • A problem solver who doesn't wait around for someone else to fix things
  • Hungry to grow and ready for the next step in your career

We're looking for someone who sees an opportunity and thinks:

"I can make this better."

If that's you, let's talk.

SCHEDULE

Monday – Friday: 8:30 AM – 5:30 PM
Saturday: 8:00 AM – 5:00 PM (as needed)

THIS IS YOUR CHANCE TO MAKE YOUR MARK

You'll have the opportunity to lead a team, influence the culture, improve the operation, grow customer loyalty and directly impact the success of the business.

We're building a team that takes pride in doing things differently — high standards, great people, serious automotive passion, and a willingness to have some fun along the way.

If you're an ambitious automotive leader who's ready to take ownership, build a great team and take a service department to the next level, we want to hear from you.

Ready to put your name on something you're proud of?

Apply today. Let's build something great together.

Job Types: Full-time, Permanent

Pay: $140,000.00 per year

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Store discount
  • Vision care

Experience:

  • service manager: 3 years (preferred)
  • Customer service: 4 years (preferred)

Work Location: In person

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