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Automotive Service Manager jobs in Concord, ON

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    • Managing schedules, resources, and daily operations to consistently achieve service and business objectives.
    • Leading from the front as the face of the Service…
    • Foss purchase and service program.
    • Advises customers about necessary service for routine maintenance.
    • Great in-person and phone customer service skills.
    • Strong automotive/truck mechanical knowledge.
    • Outstanding communication skills, excellent customer service, and time management.
    • Vacation + 5 PTO days per year.
    • Previous experience in an automotive service or customer service role; dealership experience preferred.
    • The ideal candidate delivers strong customer service,…
    • 7+ years of experience in mechanical service operations, with direct responsibility for both field teams and service coordination/dispatch functions.
    • Minimum 3 years of automotive F&I experience.
    • Structure financing and leasing options tailored to each client.
    • Excellent communication and negotiation skills.
    • Minimum 2 years in a customer service role required.
    • 2 year(s): Working in a customer service role.
    • Maintain database to record completion of daily tasks,…
    • Additionally, you will handle overflow inbound service appointment calls for both locations and make outbound calls related to Special Order Return (SOR) parts,…
  • View similar jobs with this employer
    • Ensure staffing plans are forecast, updated and delivered to maximize customer service and meet our service commitments.
    • Gas B ticket would be an asset.
    • Knowledge of the automotive trade.
    • Luxury automotive Service Advisor: 3 years (preferred).
    • Minimum 3 years as a service advisor working with luxury brands.
    • 1–2 years of experience in automotive claims, warranty administration, service advising, or a related role.
    • Automotive knowledge; Automotive service advisor or…
    • Strong interpersonal, communication and customer service skills.
    • Reporting to the General Sales Manager, this position is a tremendous opportunity for someone…
  • View similar jobs with this employer
    • Ensure staffing plans are forecast, updated and delivered to maximize customer service and meet our service commitments.
    • Gas B ticket would be an asset.
    • Proven Track Record: 5+ years of automotive parts experience, with at least 2 years in a management or assistant management role.
    • The manager will serve as the primary expert in retail field operations, team leadership, and strategic execution.
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Job Post Details

Speedy Glass logo

Service Center Manager - Speedy Glass - job post

Speedy Glass
2.8 out of 5 stars
Markham, ON
$71,000–$88,000 a year - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $71,000–$88,000 a year

Job type

  • Full-time

Location

Markham, ON

Full job description

La technologie de la vitre d'automobile contribue à transformer notre façon de vivre la route. Chez Belron Canada, la maison mère de Speedy Glass, Lebeau vitres d'auto et Vanfax nous prenons cela au sérieux, et c'est pourquoi nous investissons sans relâche pour permettre à nos employé.e.s de réaliser leur plein potentiel.

Belron Canada est fière d’offrir un milieu de travail où la diversité, l’équité et l’inclusion sont au cœur de nos valeurs communes.

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Service Centre Manager

As a Service Centre Manager, you will be able to have a hands-on role in the day-to-day operations of your Service Centre. You will help your team succeed by being the person that people count on, holding yourself and others accountable for results, and creating a supportive environment that brings out your best. You will make a difference by adding your own special touch to the way things get done and leading by example.

At Speedy Glass, our Service Centre Managers are the heart of our business. You are the face of the brand, the leader of your team, and the driver of customer experience and sales performance—all while living our core values of being Driven, Collaborative, Genuine, and Caring. This is a high-impact, customer-facing leadership role where your ability to connect with people, build strong teams, and deliver exceptional service will directly influence business success.

You Will Make a Difference By:

  • Leading from the front as the face of the Service Centre, delivering exceptional, care-driven customer experiences every day.
  • Driving sales and revenue growth by identifying opportunities and coaching the team in value-based selling.
  • Building and nurturing a strong, customer-first culture that extends to both internal and external stakeholders.
  • Leading, coaching, and developing a high-performing team with clear goals, accountability, and recognition for success.
  • Creating a positive, collaborative environment where people feel empowered, motivated, and supported.
  • Managing schedules, resources, and daily operations to consistently achieve service and business objectives.
  • Monitoring key performance indicators (KPIs) such as sales, customer satisfaction, productivity, and quality to fuel continuous improvement.
  • Ensuring flawless execution of safety, operational, and customer experience standards across all touchpoints.
  • Championing local marketing initiatives and community engagement efforts to strengthen brand presence and loyalty.

Who You Are:

  • A customer-obsessed, people-first leader passionate about delivering exceptional experiences and achieving results.
  • Guided by values of collaboration, integrity, care, and accountability in every interaction.
  • Experienced in leading teams, managing performance, and overseeing daily operations (3+ years in a leadership role).
  • Sales-driven with a proven record of growing revenue in customer-facing environments.
  • Energized by high-interaction roles that involve daily engagement with customers and teams.
  • A strong communicator and motivator who inspires others to reach their full potential.
  • Adaptable, proactive, and solution-oriented—thriving in dynamic, fast-paced settings.
  • Background in retail, hospitality, telecommunications, mobility, or automotive service is a strong asset.

Why Belron Canada will bring out your best:

  • You will be able to see the results of your work and are given the opportunity to try new things.
  • Forget unpredictable schedules and long hours. We have a life and know you have one too.
  • Our comprehensive benefits and pension package starts on your first day of employment.

We know job applications can be time-consuming and your time is important to us. That is why no cover letter is required in be a part of a community. You can make a difference. You can bring out your best.

Vacancy Status: This is a newly created position.

Compensation: Salary Range for this role is between $71000 - $88000 Compensation details listed in this posting reflect the range of pay. Individual pay is determined by skills, qualifications, experience, and location.

Recruitment process: Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!

Accessibility: We welcome all applicants for this position and are committed to providing reasonable accommodations during the recruitment and selection process. If you are contacted for a job opportunity, please let us know if you require accommodations because of disability to ensure your fair and equitable participation throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

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