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    • Audio visual: 3 years (required).
    • If you're experienced in TV installations, smart device installations, and security camera installations, and have a customer-…
    • This is a field-based contract role.
    • You'll drive to 2-4 venues a day in your own vehicle, so a reliable car, truck, or van is a must.
    • Auxe is looking for experienced technicians to help install AV equipment (TVs, Digital Signage, soundbars, speakers), CCTV cameras, Smart Thermostats, and other…
    • Previous experience in audio-visual, low-voltage, or smart home installation is an asset.
    • Perform other related duties as required to support project completion…
    • Job requires audio visual installation knowledge for large commercial, hotel, night club installations.
    • Senior installers with experience and tools.
    • The Junior Radio Technician supports radio and podcast production through audio recording, editing, content research, event coverage, and guest coordination.
    • Proven track record in AV support and troubleshooting.
    • Provide first-line technical support for integrated AV systems across academic and meeting spaces.
    • Installation, configuration et mise en marche de l'équipement audio, vidéo, de contrôle et électrique vendu par Solotech;
    • Peut offrir du support à la production.
    • Peut prendre en charge le support technique relié à la réparation auprès des clients.
    • Sens de l’organisation du travail.
    • Knowledge of audio systems, lighting, video, control and/or videoconference equipment;
    • Installation, configuration and switching on audio, video, control and…
    • Customer support: 1 year (preferred).
    • Proven work experience as a customer service support agent.
    • Provide technical support through in-store visits, email,…
    • This includes proactive maintenance, real-time support, tracking operational metrics, and executing audits.
    • Provide in-person and remote support for conference…
    • In addition to providing support to other members of the system design team.
    • Technical explanations or support of a designed system before and/or during…
    • Knowledge of AV systems including video conferencing, displays, audio systems, control systems, and networking.
    • Ability to travel to client sites as required.
    • Ensure the systems meet the clients requirements.
    • Carry out meticulous work, maintain copies of programs, files and any relevant information on Solotech’s…
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Career Resources:

AV and CCTV Field Technician
Edmonton, AB
$55,000–$75,000 a year
Full-time

Job details

$55,000–$75,000 a year
Paid time off, Employee assistance program, Store discount, Commuter benefits, Company events
Full-time
Monday to Friday
Edmonton, AB

Full job description

Are you a tech-savvy professional with a passion for audio-visual, security systems, and other technologies that enhances homes and businesses? Are you looking to join a fast-growing company that values training, development, and exceptional customer service? Auxe Inc. is seeking a dynamic and skilled AV and CCTV Field Technician to join our team on a full-time, M-F basis. If you're experienced in TV installations, smart device installations, and security camera installations, and have a customer-centric mindset, we want to hear from you.

About Auxe Inc.: At we specialize in providing tech services at both residential and commercial sites, including TV installations, smart device setups, and security camera installations. As a rapidly growing startup, we are committed to investing in the growth and development of our employees. We offer company off-sites, paid time off, competitive benefits, and a supportive work environment where you can thrive. We are owner-operated and have a tight-knit team.

Position Overview: As a Lead Field Technician, you will be responsible for delivering exceptional tech installation services to our customers, both in residential and commercial settings. You will play a crucial role in ensuring that our clients' tech devices are installed and configured to their satisfaction.

Key Responsibilities:

  • Perform TV installations, smart device setups, and security camera installations in residential and commercial settings.
  • Troubleshoot and resolve technical issues as they arise.
  • Educate customers on the use and maintenance of their AV and security systems.
  • Provide a high level of customer service and maintain a positive attitude.
  • Collaborate with the team to ensure seamless project execution.
  • Conduct site visits and adequately communicate cost estimates to sales team.
  • Inventory tracking.
  • Ability to up sale.

Requirements:

  • 3+ years experience in AV / CCTV installations.
  • Must have your own vehicle, tools, and a valid driver's license.
  • Proficiency in using a wide range of tools related to tech installations.
  • Strong customer service skills with a commitment to customer satisfaction. Our 5-star rating is extremely important to us.
  • A positive attitude and a desire to learn and grow within the company.
  • Nice to have: Experience working with automation, lighting, or control systems (Crestron, Control4, Savant, Lutron, etc).
  • Nice to have: Experience with LED installations, Industry Certifications like CTS, CEDIA, Crestron, or Other.

What We Offer:

  • Competitive compensation ranging from $55,000 to $75,000, commensurate with experience.
  • Opportunity for a raise after a successful 4-6 month trial period.
  • Investment in training and professional development.
  • Company off-sites to foster team collaboration and growth.
  • Paid time off and company-subsidized benefits package.
  • Company card for gas.

If you are a dedicated and experienced AV and CCTV Field Technician looking for an exciting opportunity to work in a dynamic environment, we encourage you to apply. Join the Auxe Inc. team and be part of our mission to deliver top-notch tech services to our clients.To apply, please submit your resume and a cover letter outlining your relevant experience and why you'd be a great fit for Auxe Inc.

We look forward to welcoming you to our team!

Job Type: Full-time

Pay: $55,000.00-$75,000.00 per year

Benefits:

  • Commuter benefits
  • Company events
  • Employee assistance program
  • Store discount

Ability to commute/relocate:

  • Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • What is the distance between the studs in the wall?
  • What two types of wall can we find in the new condos?

Experience:

  • audio visual: 3 years (required)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

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