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    • Serves as the subject matter expert between asset protection, operations, and other cross-functional business teams.
    • Process Improvement and Project Management.
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    • Proficiency with Microsoft Office (Outlook, Excel, Word); experience with client portals or CRM systems is an asset.
    • Answer phones and direct calls as required.
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    • Gas B ticket would be an asset.
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    • Complete credit check, including full financial disclosure of assets and debts.
    • This role is especially well-suited for military veterans, former law…
    • Responsible for the implementation and execution of all Loss Prevention initiatives and policies to protect the company’s assets and ensure the safety of all…
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Job Post Details

The Home Depot Canada logo

Business Process Lead, Asset Protection Operations - job post

The Home Depot Canada
3.7 out of 5 stars
Toronto, ON•Hybrid work
$62,000–$82,600 a year - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $62,000–$82,600 a year

Job type

  • Full-time

Location

Toronto, ON•Hybrid work

Benefits

Pulled from the full job description

  • Profit sharing

Full job description

Pay Range: $62,000 - $82,600

At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Title: Business Process Lead, Asset Protection

Position Overview:

The Business Process Lead, Asset Protection, leverages expertise in process improvement, superior communication skills, and high-level quantitative skills to reduce shrink through actionable data-driven decisions. As a strong and effective communicator, Business Process Lead, Asset Protection translates technical nuances into an accessible shared language to drive organizational alignment.

Key Responsibilities:

Strategic Operational Integration

  • Seamlessly integrate Asset Protection protocols into front end, back end, and sales-driving operations to minimize risk.

  • Partnering with cross-functional partners to ensure AP strategies support overall business goals and customer service standards.

Process Improvement and Project Management

  • Lead the creation, implementation, and continuous improvement of operational processes focused on overall loss prevention and efficiency.

  • Act as the primary lead for change management ensuring new AP technologies and workflows are adopted without friction.

  • Oversee relationships with third-party technology and other vendors, ensuring systems meet performance and ROI benchmarks.

Data Analytics and Financial Oversight

  • Quantitative problem solving by using data and financial analyses to identify root causes of inventory shrink and operational gaps.

  • Translate complex data sets into clear and accessible reporting or insights that drive strategic decision-making for leadership.

  • Performs comprehensive financial analysis to isolate root cause of inventory variances and delivers evidence-based recommendations to support process improvement

Cross-functional Collaboration

  • Serves as the subject matter expert between asset protection, operations, and other cross-functional business teams.

  • Presents findings and strategic recommendations to all levels of leadership.

Competencies:

  • Instills Trust

  • Communicates Effectively

  • Customer Focus

  • Collaborates

  • Action Oriented

  • Drives Results


Skills:

  • Excellent communication skills at all levels of an organization and comfort around all levels of leadership

  • Exceptional analytical ability

  • Statistics and finance knowledge

  • Ability to solve complex problems

  • Strong SQL and/or Python knowledge a plus

  • Customer service focus

  • Understanding of Home Depot’s current business processes (in store, Store Support, Supply Chain, Inventory, Merchandising, etc.) preferred

  • Understanding of Home Depot systems (SAP, GBQ, etc.) preferred


Direct Manager/Direct Reports:

  • Reports to the Sr Manager of Asset Protection Process

  • Direct reports: None

Travel Requirements:

  • 10-20%

Physical Requirements:

  • Standard office setting

Hybrid Work:

  • Onsite (5 days in office with regular/frequent visits to store locations)

Working Conditions:

  • Office

  • Occasional work in store warehouse environment that can be dusty and noisy

Minimum Education:

  • Bachelor’s degree

Minimum Years of Work Experience:

  • 5 years

Minimum Leadership Experience:

None

Certifications:

Other Requirements/Assets:



In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

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