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Application Support Specialist jobs in Toronto, ON

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    • Demonstrated experience with providing support for a digital system or website.
    • Experience dealing with IT-related issues, and able to report issues to…
    • Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.
    • Participates in a seven-day support cycle with support hours covering planned and unplanned events.
    • Plan and support application upgrades and enhancements in…
    • Resolve CADD problems related to the software application.
    • System level activities required to support the following software above, this includes activity…
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    • 2+ years of experience in a desktop support, IT support, or comparable role.
    • Collaborates with other support groups (e.g. BGIS Corp IT, etc) to help resolve…
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    • Tier 3 represents a level of support in a 3 tier system that primarily revolves around product application and deep level troubleshooting that could not be…
    • Resolve CADD problems related to the software application.
    • System level activities required to support the following software above, this includes activity…
    • Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
    • 5-8 years of experience in Enterprise application support.
    • Increased automation and operational efficiency across support processes.
    • Tracks, troubleshoots and resolves application related issues.
    • The Business Application Support Analyst serves as a member of the FCC technology team in a…
    • Additional travel may be required to support new store openings, urgent technical issues, and on-call support.
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    • 3-5 years of support role experience in help desk environment or tech support services (preferable).
    • Respond to all user support inquiries globally including…
    • Build scalable support processes and engage with feedback to streamline workflows.
    • Work closely with engineers to resolve technical and operational issues, and…
    • Follow standardized operating procedures and support processes.
    • Provide remote and in-person support to end users.
    • Knowledge of Azure Virtual Desktop.
    • Three (3) years plus experience working with SAP iDocs and application support.
    • Experience providing production support to end users.
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Job Post Details

Application Support Specialist - Intermediate
Toronto, ON
$35–$40 an hour
Contract, Full-time

Job details

$35–$40 an hour
Contract, Full-time
Toronto, ON

Full job description

#BEV123

Job Role: Application Support Specialist-Intermediate (Helpdesk experience)

Location : Toronto, ON/Onsite

Position Type : Contract Role

Start Date

2026-09-01

End Date

2027-05-10


5 days Onsite

Mandatory in-person interview.

Ideal Candidate Rate: CAD 35-40/Hr (Depending on the experience)

Must Have:

  • Demonstrated prior experience in a help desk role, supporting end users in resolving IT or website related issues
  • Demonstrated experience working with Interactive Voice Response (IVR) software and digital tools to track inquiries
  • Demonstrated experience with providing support for a digital system or website
  • Experience dealing with IT-related issues, and able to report issues to technical team to help find solutions for more complex application issues, and communicate findings to nontechnical users
  • Advanced verbal and written communication skills (in both English and French for Bilingual agents)
  • Excellent analytical, problem-solving, and decision-making skills

Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.


About Bevertec:

For 35 plus years Bevertec has been at the forefront of providing top level technology professionals to our clients across the Greater Toronto Hamilton Area, Canada and beyond. Bevertec specializes in technology professionals but looks to fill all professional roles that help expand and grow our client’s business and advance our candidates careers.

Remaining at the forefront of providing staffing solutions has been no easy task for us, that why we depend on top caliber candidates like yourself and our team of business development managers to provide you with the opportunities to work with leaders within the IT realm to meet your aspirations. As proof of our continued success Bevertec places candidates with leaders in the public and private sector and continuous remains a vender of record with large organizations across the country.

Learn more at www.bevertec.com


How to Apply

Click the “Apply to Job” button and follow the instructions to submit your resume or contact : Shah Rukh Khan at Skhan@bevertec.com

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