Application Support Engineer jobs

SYSTEMS ENGINEER

ABOUT US:

Quester Tangent has had the privilege of being at the forefront of the train technology industry for over 30 years. Based on Canada’s beautiful Pacific Coast, our talented team takes pride in helping to make smarter and more connected trains through every stage of the lifecycle - from design to ongoing support. Our leading-edge solutions help enhance public transit systems across North America, making travel safer, more efficient, and comfortable for everyone.

When you join Quester Tangent you will be joining a closely-knit team that is passionate about the work we do and the positive impact it has on transit systems. Working on large, multi-year projects allows you to see the long-term difference you are making. If you would love to contribute to meaningful change in the world’s transit networks, Quester Tangent would love for you to join our team.

THE ROLE:

The Systems Engineer is responsible for the design, verification and validation of integrated systems in support of contractual deliverables within the Project Delivery department. Working in partnership with integration engineers, project engineers, and project managers, the Systems Engineer supports technical design aspects of project delivery, ensuring engineering scope is aligned with contractual requirements, approved designs, quality standards, and integration objectives.

This role provides structured technical alignment across multidisciplinary engineering teams, including requirements management, engineering planning, design coordination, documentation control, and testing oversight.

Working under the direct reporting structure of the Project Delivery Operations Manager and collaborating closely with Integration Engineers, Project Engineers and Project Managers, the Systems Engineer helps to ensure technical execution aligns with Quester Tangent’s corporate, operational, and quality objectives.

COMPENSATION:

The salary range for this role is $75,000 to $85,000 per year, though actual compensation may vary based on factors such as experience and qualifications.

KEY RESPONSIBILITIES:

Technical Planning & Execution

• Support technical planning activities for assigned projects, including effort estimation, task breakdown, and resource coordination.
• Support the analysis of technical specification, requirements and other technical material.
• Support Project Engineers in the development of Engineering Work Orders and detailed technical execution plans.
• Oversee requirements management, design documentation, technical publications, drawings, and test procedures.
• Ensure alignment between engineering design, implementation, and system integration objectives.
• Support the coordination and review of engineering deliverables across software, hardware, and systems disciplines.
• Manage the tracking, response, and close out of client comments on design reviews and FAI packages.
• Augment the capacity of the integration engineering team when required

Engineering Quality

• Support PE’s to ensure compliance with approved technical design, standards, and contractual obligations.
• Review design specifications, schedule changes, and recommend corrective actions where necessary.
• Oversee testing activities and validation processes to ensure quality and compliance.
• Support implementation of cybersecurity, networking, and integration standards where applicable.

Client & Stakeholder Engagement

• Travel to client locations to conduct testing, demonstrations or design reviews.
• Attend client facing technical meetings, design reviews, and integration discussions.
• Support technical discussions with customers, suppliers, and stakeholders.
• Present technical solutions and integration strategies clearly and professionally, where required.
• Maintain strong working relationships with internal and external stakeholders.

Risk & Issue Management

• Identify technical risks and support mitigation planning.
• Resolve technical issues in coordination with project engineering and project management.
• Provide regular technical status reporting to Project Engineers, Project Managers and leadership.

Cross-Functional Collaboration

• Partner with Integration Engineers, Project Engineers and Project Managers to ensure alignment between technical execution and commercial commitments.
• Coordinate with Software, Hardware, Systems, QA, and Procurement teams as required.
• Support continuous improvement in engineering processes and documentation practices.

REQUIREMENTS:

Qualifications:

• Bachelor’s degree in Electrical Engineering, Software Engineering, Computer Engineering, or related discipline, or equivalent experience.

Skills & Experience:

• 5+ years of experience in a technology-focused organization (software, electronics, or systems integration).
• Experience working with communication network protocols such as TCP/IP and Serial Communication in both wired and wireless configurations.
• Range of experience with electronic equipment in a product development environment.
• Understanding of embedded systems, data acquisition and post-processing systems.
• Understanding of detailed interactions of IP networks on wired and wireless LANs.
• Familiarity with Windows and Linux environments.
• Experience in product development, systems integration, or high-tech engineering environments.
• Experience with cybersecurity strategy implementation, networking, or IT infrastructure is considered an asset.
• Experience working with multidisciplinary technical teams.
• Demonstrated ability working collaboratively with multidisciplinary engineering teams.
• Excellent written and verbal communication skills.
• Ability to create innovative yet maintainable solutions.
• Strong troubleshooting and problem-solving skills.
• Strong organizational and analytical capabilities.

Other Requirements:

• Ability to work in-office.
• Ability to travel domestically and internationally (up to 20%) primarily within Canada and the United States.
• Valid passport and authorization (visa) required to travel to customer locations in the United States, Korea and other locations, as required.
• Security clearance may be required, depending on project assignments and client requirements.

WHY JOIN QUESTER TANGENT?

• Expertise and Innovation: At Quester Tangent, your ideas shape our future. Our creative community tackles challenges together, celebrating each step forward.
• Impactful Work: As a passionate team, we're devoted to improving public transit and making a real difference in communities worldwide.
• Growth and Development: We invest in your development through mentorship and opportunities, helping you build expertise and advance your career.
• Work-Life Balance: We value your time outside of work and encourage you to disconnect and recharge after hours.
• Inclusive Culture: Your unique perspective makes us better. Here, differences are celebrated, and every voice shapes our success.
• Perks and Benefits: From quarterly "me days" to engaging company events, our strong compensation package supports your well-being.

Quester Tangent Corporation is an equal opportunity employer and encourages applicants from diverse backgrounds, including women, Indigenous peoples, persons with disabilities, and members of visible minorities. We are committed to providing accommodation throughout all stages of the recruitment process in accordance with the British Columbia Employment Standards Act (ESA). If you require accommodation during the hiring process, please inform the Human Resources representative. All information regarding accommodation requests will be handled with the utmost confidentiality.

Pay: $75,000.00-$85,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Application question(s):

• Do you currently live in Victoria, BC?

Willingness to travel:

• 25% (required)

Work Location: In person