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Application Support Analyst jobs in Ontario

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    • Experience in systems analysis and programming of software applications.
    • Serve as advisor or coach to new or lower level analysts.
    • 2+ years of work experience in an IT environment with proven experience in application and production support, ideally at a financial institution.
    • Previous technical support experience or customer service experience.
    • You would rather spend most of your time on challenging issues rather than handling simple…
    • Secondary (high) school graduation certificate.
    • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs),…
    • Prepare cost-benefit and return-on-investment analyses to support system implementation.
    • Heures de travail: 30 to 40 hours per week.
    • Experience in systems analysis and programming of software applications.
    • Strong understanding of performance of Java based applications.
  • View similar jobs with this employer
    • Experience in systems analysis and programming of software applications.
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    • Coordinate with external vendors and the managed service provider (MSP) to support infrastructure, licensing, and technology project delivery.
    • This role is critical to provide support to the contact center technology for Contact Center applications, infrastructure and liaise with different technology…
    • Primary support will be for LDI while providing secondary support for remote offices.
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    • Prepare cost-benefit and return-on-investment analyses to support system implementation.
    • Document technical requirements to ensure that products, processes and…
    • Consult with clients after sale to provide ongoing support.
    • Document technical requirements to ensure that products, processes and solutions meet business…
    • Provide Tier 1–2 application support for Sage Intacct ERP environments.
    • Deliver a strong client experience through phone and digital support channels.
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Job Post Details

Applications Development Sr Programmer Analyst, Assistant Vice President - job post

Citi
3.9 out of 5 stars
Mississauga, ON L5B 3P7
$94,300–$141,500 a year - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $94,300–$141,500 a year

Job type

  • Full-time

Location

Mississauga, ON L5B 3P7

Full job description

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.

Responsibilities:

  • Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
  • Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
  • Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
  • Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
  • Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
  • Ensure essential procedures are followed and help define operating standards and processes
  • Serve as advisor or coach to new or lower level analysts
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

  • 5-8 years of relevant experience
  • Experience in systems analysis and programming of software applications
  • Experience in managing and implementing successful projects
  • Working knowledge of consulting/project management techniques/methods
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements


Education:

  • Bachelor’s degree/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Applications Development

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$94,300.00 - $141,500.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.


If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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