Application Production Support jobs in Toronto, ON
- MNPToronto, ON M5C 2V9
- $50,000–$75,000 a year
- Provide Tier 1–2 application support for Sage Intacct ERP environments.
- Deliver a strong client experience through phone and digital support channels.
- View all MNP jobs - Toronto jobs - Application Support Analyst jobs in Toronto, ON
- Salary Search: ERP Application Support Analyst, Sage Intacct salaries in Toronto, ON
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- BMO Financial GroupToronto, ON
- $61,600–$113,900 a year
- Full-time
- Tuition reimbursement
- Life insurance
- The incumbent provides 24/7 production support leadership for Credit Card vendor platforms and BMO‑owned applications, ensuring platform stability, rapid…
- IntactToronto, ON
- $118,700–$145,100 a year
- Full-time
- Employee stock purchase plan
- Understand and support complex data and application integrations from source data to Oracle ERP and EPM apps.
- Flexible work arrangements and a hybrid work model…
Production Support Analyst
Easily applyCGIToronto, ON M5B 2L7- $80,000–$130,000 a year
- Full-time
- Expected to do production support of IWS(Integrated Wires Systems) application.
- Can prepare production implementation plan and also provide post-implementation…
- View all CGI jobs - Toronto jobs - Support Analyst jobs in Toronto, ON
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Mainframe Production Support
Easily applyCGIToronto, ON M5B 2L7- $80,000–$130,000 a year
- Full-time
- Own 24x7 production support for mainframe-based payment applications, ensuring high availability and minimal downtime.
- Cloud & Modern Tooling (Good to Have).
- View all CGI jobs - Toronto jobs - Production jobs in Toronto, ON
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- Amazon Development Centre Canada ULCToronto, ON
- $57,400–$95,900 a year
- Full-time
- Paid time off
- Vision care
- Dental care
- Profit sharing
- RRSP
- Software deployment support in staging and production environments across multiple systems including some Tier-1 systems.
Int. Application Support Specialist
Easily applySource CodeToronto, ON- Fixed term contract
- Maintained support documentation and knowledge base articles to support consistent service delivery.
- Strong experience providing frontline user support and…
RQ11179 - Int. Application Support Specialist
Easily applySource CodeToronto, ON- $31.59–$42.31 an hour
- Full-time
- Provides expertise and technical knowledge about an application or suite of applications, possessing specialist knowledge of operating systems, applications,…
RQ11184 - Sr. Application Support Specialist
Easily applySource CodeToronto, ON- $44.41–$59.48 an hour
- Full-time
- Provides expertise and technical knowledge about an application or suite of applications, possessing specialist knowledge of operating systems, applications,…
RQ11186 - Jr. Application Support Specialist
Easily applySource CodeToronto, ON- $26.96–$36.10 an hour
- Full-time
- Experience providing expertise and technical knowledge about a specified application or suite of applications.
- 1-year 5-month contract (377 business days).
- Source CodeToronto, ON
- Full-time
- This position will provide support for the larger SUS team in hosting and supporting 200+ Java applications.
- They will perform roles such as operations support…
RQ09698 - Jr. Application Support Specialist
Easily applySource CodeToronto, ON- Full-time
- This position will provide support for the larger SUS team in hosting and supporting 200+ Java applications.
- They will perform roles such as operations support…
RQ09698 - Jr. Application Support Specialist
Easily applySource CodeToronto, ON- Full-time
- This position will provide support for the larger SUS team in hosting and supporting 200+ Java applications.
- They will perform roles such as operations support…
- Tata Consultancy ServicesToronto, ON
- Provide 24x7 support for critical issues and business hours support for all other.
- Maintain availability of AS400 applications within defined SLA.
- Fidelity InvestmentsToronto, ON
- $111,000–$129,000 a year
- Full-time
- RRSP match
- RRSP Contribution
- Provide support for application deployments.
- The Application Support Developer serves as a member of Fidelity Clearing Canada (FCC) technology team in a…
- Fidelity InvestmentsToronto, ON
- $88,000–$117,000 a year
- Full-time
- Tuition reimbursement
- Paid time off
- RRSP match
- RRSP Contribution
- As a Technical Application Support Analyst, you will serve as a member of Fidelity Clearing Canada (FCC) technology in a technical support and troubleshooting…
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Job Post Details
ERP Application Support Analyst, Sage Intacct - job post
Job details
Pay
- $50,000–$75,000 a year
Job type
- Permanent
Location
Full job description
What do you think of when you hear the name MNP? We are more than a prominent consulting firm in tax and accounting, we are redefining how organizations succeed in the digital age by bridging strategic vision, technical innovation, and operational execution to deliver transformative results.
Make an impact as we look to strengthen our Managed Services Practice as an ERP Application Support Analyst, Sage Intacct, where you will work hands‑on with Sage Intacct environments, support a diverse client base, and develop the technical and functional skills needed to grow into a Sage Intacct specialist or consulting role. This role focuses on front‑line and intermediate ERP support, with exposure to escalation, problem management, and continuous improvement initiatives. We are open to candidates from ERP, accounting systems, financial applications, or application support backgrounds who are motivated to grow their Sage Intacct expertise.
At MNP, you will work alongside a collaborative team of creative thinkers and problem-solvers. You will gain hands-on experience, tackle meaningful challenges, and grow your skills in an environment where your voice is valued, and your development is a priority. If you are ready to accelerate your career and make a lasting impact, this is where your journey begins.
Responsibilities:
- Provide Tier 1–2 application support for Sage Intacct ERP environments
- Troubleshoot and resolve client issues related to accounting workflows, system configuration, and application behaviour
- Assess issues accurately, document findings, and resolve or escalate as appropriate
- Deliver a strong client experience through phone and digital support channels
- Collaborate with senior analysts and specialists on complex or recurring issues
- Perform root‑cause analysis and contribute to known‑error and problem documentation
- Follow established service standards (incident, request, and change processes) within a multi‑client managed services environment
- Contribute ideas that improve processes, service quality, and client outcomes
Skills and Experience:
- 2+ years of experience supporting ERP, financial, or business applications, ideally in a client‑facing environment
- Hands‑on experience with Sage Intacct and a solid understanding of core accounting processes (GL, AP, AR, reporting)
- Strong communication and problem‑solving skills, with the ability to explain technical issues in clear, non‑technical terms
- Customer‑focused, collaborative team player able to work effectively with Tier 2/3 and operations teams
- Well‑organized, detail‑oriented, and comfortable working in a managed services environment with time tracking and documentation
- Motivated to grow into a Sage Intacct specialist role
- Sage Intacct, ITIL, Microsoft 365, and accounting/finance certifications are preferred assets
- Bilingual French is a strong asset
MY REWARDS @ MNP
With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more
This is a current opportunity with an ideal hiring range of between $50,000 to $75,000 per year, depending on experience and skills.
Diversity@MNP
We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!