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Application Production Support jobs in Toronto, ON

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    • Strong production deployment and application support experience, including incident triage, troubleshooting, and resolution.
    • Demonstrated experience with providing support for a digital system or website.
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    • Experience in application support for enterprise security tools and with SafeBreach and DTEX administration or production support is relevant.
    • You’ll be responsible for maintaining the production applications and day-to-day operational activities, manage escalations and modify established procedures /…
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    • Provide solutions to work-related problems.
    • Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
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    • Define and implemented application on-boarding guidelines and standards.
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    • Participate in application releases, from development, testing, and deployment into production.
    • Application Support Experience: 4+ years in application support…
    • Participate in application releases, from development, testing and deployment into production.
    • Develop and maintain technical support documentation.
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    • Demonstrable experience in a front-office application support or production services role within a financial institution.
    • Participate in application releases, from development, testing, and deployment into production.
    • Application Support Experience: 6+ years in application support…
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Job Post Details

Senior Application Support / Systems Engineer - job post

Johnson Service Group Inc.
3.7 out of 5 stars
Toronto, ON
Contract

Job details

Job type

  • Contract

Location

Toronto, ON

Full job description

Johnson Service Group (JSG) is currently looking for a Senior Application Support & Systems Engineer with strong GCP, GKE/Kubernetes, observability, CI/CD, and production support experience. This is a contract opportunity with a leading retail company in Toronto (Hybrid, 2-3 days in office).

Must Have skills

  • Strong hands-on experience with Google Cloud Platform (GCP) in production environments.
  • Strong experience with GKE/Kubernetes, including supporting and troubleshooting Kubernetes-based applications and environments.
  • Experience implementing and supporting observability, monitoring, and alerting solutions using tools such as Grafana, Prometheus, Datadog, Dynatrace, Splunk, or similar platforms.
  • Strong production deployment and application support experience, including incident triage, troubleshooting, and resolution.
  • Experience with Jenkins and CI/CD processes supporting application deployments.
  • Strong understanding of distributed systems and cloud-based applications, including troubleshooting performance and latency issues.
  • Experience with incident management and production troubleshooting in complex application environments.
  • Experience with distributed tracing and diagnosing application performance issues.

Nice to Have skills

  • Experience supporting large-scale retail or eCommerce platforms.
  • Experience with microservices architectures.
  • Broader hands-on experience across observability platforms such as Datadog, Dynatrace, Splunk, Grafana, and Prometheus.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

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