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Animal Care jobs in Whitby, ON

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    • Generous personal pet care discounts.
    • Respond and manage email correspondence; clients, referring veterinarians & internal office messages.
    • This flexible position is ideal for individuals who love animals and enjoy outdoor activity.
    • Passion for animals and experience caring for dogs is a plus.
    • Follow specific instructions provided by pet owners regarding their dog's care and preferences.
    • Maintain control of dogs at all times, ensuring their safety and…
    • The individual(s) needs to be able to work well with others as well as on their own and the ability to lift 40lbs consistently.
    • Delivering exceptional customer service to every pet parent who walks through our doors.
    • Greeting customers and making meaningful recommendations based on their…
    • Minimum 3 years of experience in a veterinary clinic or similar setting.
    • Part-Time Veterinary Receptionist Needed*.
    • Managing appointments and phone inquiries.
    • Assist during every moment of care: outpatient or inpatient, exam room to treatment area.
    • Join patient rounds and stay close to the clinical picture to ensure…
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    • Strong organizational skills and attention to detail and safety measures.
    • Greets pet parents, answers their questions and assists with making reservations in…
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    • Strong organizational skills and attention to detail and safety measures.
    • Greets pet parents, answers their questions and assists with making reservations in…
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    • Strong organizational skills and attention to detail.
    • Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and…
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    • Strong organizational skills and attention to detail.
    • Enjoy true rewards (plus lots of warm, fuzzy feelings)!
    • Paid Time off for full-time associates.
    • Strong organizational skills and attention to detail and safety measures.
    • This role will deliver professional quality services with the upmost focus on quality…
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    • This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store.
    • We will only consider candidates who hold or are eligible to hold a full General Veterinary License in Ontario at the time of their application.
    • We will only consider candidates who hold or are eligible to hold a full General Veterinary License in Ontario at the time of their application.
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Job Post Details

Veterinary Reception, Client Care - Oshawa Animal Hospital - job post

VCA Animal Hospitals
(part of Mars)
2.4 out of 5 stars
Oshawa, ON
$17.85–$25.00 an hour - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $17.85–$25.00 an hour

Job type

  • Full-time

Location

Oshawa, ON

Benefits

Pulled from the full job description

  • Dental care
  • RRSP match

Full job description

Location
Oshawa, Ontario, Canada
Category
Hospital Support Roles
Job Id
R-242513
Job Type
Full time

Veterinary Reception, Client Care
Location: Oshawa, ON
Employment Type: Full-Time
Role Type: Existing role
Compensation: $17.85 to $25.00 depending on experience

Oshawa Animal Hospital is currently welcoming a customer service-focused Veterinary Reception, Client Care to join our team. This full-time opportunity includes a range of responsibilities that directly attributes to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for, and appreciated!

  • Create a warm and welcoming environment for our patient and pet parents

  • Assisting veterinary staff with various tasks and treatments when required

  • Ability to answer a multiline phone system and track and book appointments effectively

  • Placing outbound calls to pet parents for follow-up and future appointment bookings

  • Respond and manage email correspondence; clients, referring veterinarians & internal office messages

  • Admitting and discharging pet patients

  • Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments

  • Scheduling appointments

  • Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment

  • Strong organizational skills

  • General housekeeping duties; cleanliness of reception area, pet holding areas and common areas

  • Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments

What We Can Offer You!

  • RRSP Employer 5 % Match Program – saving for your future just got easier!

  • VCA Canada RRSP Student Loan - Ask us more!

  • A caring culture of Wellness and Appreciation!

  • Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!

  • Competitive wages and health/dental benefits!

  • Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)

  • Annual uniform allowance

  • Exceptional career development: there is room to grow here!

  • Referral Bonus Rewards

  • Opportunities to give back to your community through VCA initiatives

  • Generous personal pet care discounts

  • Extra perks like shopping discounts and cool wellness apps!


Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.

In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers. Most recently, we received 2026 Great Place to Work® Certification™ Canada.

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