After Sales Support jobs

Overview
As a Technical TRADES Support Manager, you will be at the forefront of our customer engagement, delivering exceptional technical assistance and solutions. Your expertise in the CONSTRUCTION TRADES will empower our distributors to maximize their use of our products in the building materials industry. You’ll play a pivotal role in ensuring customer satisfaction while driving the sales process and by also supporting pre-sales initiatives by hosting product demonstrations and workshops with building materials. If you live in the Charlotte metro-area (or are in driving distance to a regional or international airport) AND your background is in Construction (General Contractor, Handyman, Tile Setter/Installer, Home Remodeler, etc) AND you love giving in-person and hands-on presentations), mixed with travel, this job is could be the perfect fit for you!

What you’ll do:

• Drive, develop, promote, and grow sales of company products and systems traveling throughout the state-wide territory of North Carolina and South Carolina
• Develop and maintain solid working relationships with professionals in the building construction industry: installers, contractors, retailers, builders, wholesale distributors, and other key business influencers,
• Retain current accounts and prospect new business opportunities,
• Support other professionals in the industry by answering technical questions and offering educational training on installation sites and in workshops and classes,
• Consult with retailers and wholesale distributors and offer training on product knowledge, product handling, and sales process,
• Consult with wholesale distributors to improve product mix and local stock availability and turns,
• Successfully launch and promote new and products via hands-on product demonstrations, presentations & professional product displays,
• Collaborate with our corporate resources and internal team in matters related to technical assistance, customer service, marketing, logistics, etc., to deliver exceptional standards of service to our customers,
• Drive lead generation through job site visits, cold calls, prospecting etc.,
• Develop and successfully execute field sales action plans and campaigns,
• Achieve and exceed targets, goals, and objectives, as established with Regional Sales Manager and regional team,
• Represent the company as an industry leader through exceptional professional standards, and a “customer first” approach,
• Attend assigned trade shows and host product demonstrations/workshops,
• Identify and submit new product development potentials and opportunities from a technical viewpoint,
• Other duties as assigned.

Qualifications:

• Background and experience in sales (minimum 4 years) and/or 4 years of experience in the building materials industry, for example: tile, flooring, renovation, general contracting, etc,
• Ability to travel up to 4 days a week to service customers regionally and locally (which can be overnight/out of state),
• Must be able to conduct product presentations and demonstrations confidently and professionally,
• Technically proficient and familiar with construction design elements,
• Excellent communication skills written and verbal, be able to make sound business decisions, influence, be assertive, and close a sale,
• Proficient in digital systems: Microsoft Word, basic Excel, Email, Internet, PowerPoint,
• Self-starter with a good work ethic who can adapt to a fast-paced and changing market,
• Must possess a valid driver's license and a clean driving record. Must be able to travel throughout assigned territory as per advertised amounts, including some overnight,
• Ability to able to effectively communicate in English – Spanish is a plus,
• Must be able to lift to 70 pounds on occasion with assistance, with a carrying capability of 50 pounds,
• Strong attention to detail,
• Ability to work with others and independently,
• Self-motivated & self-disciplined.

Why you’ll love it here
We are passionate about empowering our employees to thrive both personally and professionally! Our commitment to your growth is reflected in our supportive work environment that values innovation and collaboration.

Our benefits include:

• Industry competitive compensation package (salary, commission, bonus) – earning potential of up to $105k+in your first year!
• Approved business expenses paid,
• Per diem to contribute to covering personal expenses while traveling,
• Company phone and laptop,
• Company vehicle,
• Medical, Dental, and Vision Insurance Day 1 of employment,
• 15 Paid Time off (PTO) annually, 20 PTO after 4 years completed,
• 8 Paid Annual Holidays
• 401K plan with company match up to 4%,
• Company Paid Basic Life Insurance, Short-Term Disability, Long-Term Disability, and Basic Life Insurance
• Tuition Reimbursement Available

About us
Our mission is to empower individuals and organizations through innovative products that make their lives better. We are looking to bring in new talent that are passionate about home improvement. We believe in nurturing talent, fostering creativity, and celebrating achievements within our community of professionals who are dedicated to making a difference every day!

As an equal opportunity employer, the company does not discriminate on the basis of (perceived or actual) race, traits that are often associated with race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.

Type d'emploi : Temps plein

Rémunération : 130 000,00$ à 150 000,00$ par an

Avantages :

• Assurance Dentaire
• Assurance Maladie Complémentaire
• Assurance Vie
• Assurance Vision
• Bourses d'Études
• Congés payés
• Programme d'Aide aux Employés
• Stationnement sur place

Lieu du poste : Déplacements fréquents