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Administrative Medical Assistant jobs in Ottawa, ON

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    • Review medical necessity requirements and process applicable documentation when needed.
    • Understanding of medical terminology, ICD-10, and CPT codes.
    • Knowledge of office phone systems and administrative procedures.
    • Maintain accurate patient records in electronic medical record systems.
    • 2–4 years in healthcare administrative support, patient care coordination, medical hospitality/concierge, or customer success management.
    • Dans le cadre de nos activités cliniques et administratives quotidiennes, nous cherchons une personne dynamique et organisée pour se joindre à notre équipe à…
    • Interaction fréquente avec les patients, les professionnels de la santé et l’équipe administrative.
    • La personne titulaire contribue au déroulement efficace des…
    • Working knowledge of medical terminology and medical specialty practices.
    • Maintain and organize administrative manuals and operational procedures.
    • The ideal candidate will have experience in a medical office environment and be familiar with electronic medical records systems.
    • Medical administrative assistant: 2 years (preferred).
    • Performing other administrative duties as required in a fast-paced clinical environment.
    • Managing emails and general administrative duties.
    • Schedule and confirm patient appointments using electronic medical records systems.
    • The MOA position is key to the smooth and efficient operation of the centre and is responsible for providing a professional and a positive impact when greeting…
    • View all Manotick Medical Centre jobs - Manotick jobs - Medical Office Assistant jobs in Manotick, ON
    • Salary Search: Medical Office Assistant - FULL TIME salaries in Manotick, ON
    • Prior receptionist or administrative experience in professional service environments preferred.
    • Previous experience in healthcare, optometry, or medical office…
    • Provide general clerical and administrative support.
    • The Medical Office Receptionist / Administrator plays a key role in supporting the daily operations of the…
    • Previous experience in a medical office setting.
    • Maintain and update electronic medical records (EMR).
    • We are currently seeking a Medical Office Assistant to…
    • Provide administrative support to physicians and the clinic team.
    • Minimum 1 year of experience in a medical clinic or healthcare setting.
    • We are a total of 8 doctors looking for full-time and part-time Medical Office Assistants/Receptionists.
    • The candidate must be proficient with using computers.
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Job Post Details

Optum logo

Patient Care Coordinator | Quezon City - job post

Optum
(part of UnitedHealth Group)
3.3 out of 5 stars
National Capital Region, ON
$23,000–$26,000 a month - Full-time

Job details

Pay

  • $23,000–$26,000 a month

Job type

  • Full-time

Shift and schedule

  • Night shift

Location

National Capital Region, ON

Full job description

Patient Care Coordinator

Location: GF Bldg. N, UP Ayala Techno Hub, Quezon City
Schedule: Night Shift (US Hours)

About the Role

We are looking for a detail-oriented and customer-focused Patient Care Coordinator to support patients throughout the financial clearance process before scheduled healthcare services. In this role, you will work closely with patients, insurance providers, and healthcare teams to verify insurance coverage, secure authorizations, explain financial responsibilities, and ensure all required information is accurately documented.

This position is ideal for professionals with experience in healthcare customer service, revenue cycle operations, insurance verification, patient registration, collections, or related healthcare support functions.

Key Responsibilities

  • Verify patient insurance eligibility, benefits, and coverage information.
  • Obtain and validate required authorizations, referrals, and pre-certifications.
  • Review medical necessity requirements and process applicable documentation when needed.
  • Calculate and communicate estimated patient financial responsibility, including out-of-pocket costs.
  • Contact patients to verify demographic, insurance, and financial information.
  • Educate patients regarding insurance benefits, billing processes, payment options, and financial assistance programs.
  • Collect payments and assist patients with payment arrangements when appropriate.
  • Complete Medicare Secondary Payer (MSP) requirements and related documentation.
  • Maintain accurate and complete patient records in accordance with organizational standards.
  • Follow healthcare compliance requirements, privacy regulations, and data security protocols.
  • Escalate accounts that do not meet financial clearance requirements.
  • Deliver exceptional customer service while addressing patient inquiries and concerns.

Qualifications

Required

  • At least a high school graduate or senior high school graduate
  • At least 1 year of experience in any of the following:
  • Healthcare Revenue Cycle Management (RCM)
  • Customer service in healthcare BPO operations
  • Insurance verification or authorization
  • Patient registration or patient access
  • Medical billing or collections
  • Health insurance services
  • Healthcare payment collections in a voice-based environment

Preferred

  • Experience using electronic medical record (EMR) systems such as Epic or Cerner.
  • Knowledge of U.S. healthcare insurance plans, benefits, eligibility, and coverage verification.
  • Understanding of medical terminology, ICD-10, and CPT codes.
  • Experience with payment processing and financial counseling.
  • Familiarity with charity care and patient financial assistance programs.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.

Work Arrangement

  • Must be willing to work onsite in Quezon City.

Job Type: Full-time

Pay: $23,000.00-$26,000.00 per month

Work Location: In person

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