Access Nova jobs in Stellarton, NS

The Opportunity

Two full-time positions available (40 hours/week).

Anchor Youth Space operates under an Integrated Youth Services (IYS) service model that offers low barrier access to community-led services for youth aged 12 to 25 and their caregivers. IYS provides early intervention, prevention, and care regarding mental health and addictions, as well as coordinated access to other services.

Each Anchor Youth Space site provides rapid access to high quality, youth-appropriate, evidence-informed supports and services. Youth can access services in person, by telephone, or through a virtual platform. The overall goal of Integrated Youth Services is to transform how young people access mental health care and services.

The following are important principles that guide the Anchor Youth Space model:

• Youth and caregiver participation in the design, implementation, and evaluation of services.
• The co-location and integration of services, including mental health and addictions care, primary health care, community and peer support, and social services.
• Continuity of services from age 12 to age 25, including supporting youths’ transition to adult services.
• Services that are culturally responsive, accessible, high quality, youth-centred, and evidence-informed.
• Stepped care to ensure the appropriate levels of care, at the right time, by the right provider.
• Ongoing collaboration among all Anchor Youth Space Nova Scotia sites and the Anchor Youth Space Nova Scotia Provincial Leadership Team.
• Ongoing, robust measurement of service impact and continuous quality improvement.

Reporting Relationships

This position reports to the Anchor Youth Space site manager and works under the clinical support and leadership of the clinician.

Position Summary

Reporting to the site manager, the youth services coordinator is often the first point of contact for youth and families and plays an important role in supporting access to services at the site. The position provides reception, administrative, and organizational support to the site manager, core site staff, and other team members as assigned, and supports the coordination of daily site operations and service delivery.

Specific Accountabilities

1. Embrace a wholistic approach to youth well-being, informed by the Pan-Canadian Guiding Principles of IYS, social determinants of health, and principles of equity, diversity, inclusion, reconciliation, accessibility, and anti-racism (EDIRAA).

2. Act professionally and ethically, following all organizational and Anchor Youth Space guidelines, applicable legislation, regulations, and professional standards.

3. Welcomes youth and caregivers, promoting a positive experience and connecting them to appropriate services and supports.

4. Provides timely communication and follow-up with team members, youth, and caregivers.

5. Answers phone calls, relays messages, and refers callers, with follow-up as appropriate.

6. Processes incoming and outgoing mail and emails.

7. Provides support for group programs and drop-in services to ensure they meet the needs of youth and Anchor Youth Space programming.

8. Maintains a supply of snacks and beverages in the waiting area.

9. Handles sensitive and challenging situations with discretion, tact, confidentiality, and a non-judgmental approach.

10. Books and handles administrative details for clinics, events and meetings.

11. Prepares purchase requisitions, cheque requests and petty cash vouchers.

12. Manages inventory of supplies and places orders as required.

13. Arranges travel, including booking and expense recovery, as required.

14. Establishes and maintains office filing system, manuals and records to ensure efficient storage and retrieval of material.

15. Ensure documentation and data is entered into the Anchor Youth Space Nova Scotia platform; assist youth in entering data as required.

16. Take part in Anchor Youth Space planning, development, team building, and performance reviews.

17. Take part in Anchor Youth Space Nova Scotia training, professional development, research, evaluation, and quality improvement initiatives.

18. Other duties as required.

Knowledge and Experience

• Post-secondary education in Office Administration, Business Administration, Human Services, Social Services, Child and Youth Care, Community Studies, or a related field is preferred.
• A minimum of one (1) year of relevant experience is required; two (2) or more years of experience in a youth-serving, health, social services, community, or administrative environment is preferred.
• Experience working with youth, young adults, caregivers, and diverse communities is required.
• Demonstrated experience providing administrative support, coordinating services, managing confidential information, and maintaining electronic records is considered an asset.
• An equivalent combination of education, training, and relevant experience will be considered. Applicants relying on equivalencies must clearly demonstrate how their qualifications meet the requirements of the position.
• Valid Nova Scotia driver’s license, regular access to a reliable vehicle and appropriate insurance to transport clients may be required.

Competencies

• Well-developed knowledge and skills in the areas of equity, diversity, inclusion, reconciliation, accessibility, and anti-racism (EDIRAA).
• Demonstrated knowledge and skills to serve youth and families from diverse cultural backgrounds, including African Nova Scotian, Newcomer, and Indigenous populations required.
• Demonstrated skills in communication, relationship-building, de-escalation, and conflict resolution with youth, caregivers, and families.
• Demonstrated strong verbal and written communication skills required.
• Demonstrated good judgment and high levels of interpersonal sensitivity and diplomacy required.
• Demonstrated ability to take initiative, and to work both independently and collaboratively, required.
• Demonstrated ability to prioritize workload, be flexible in response to changing demands, and ensure effective organization and time management required.
• Demonstrated ability to maintain timely and accurate electronic client records required.
• Proficient in MS Office computer applications and file management, and email programs.
• Ability to provide services in person, by telephone, and virtually required.
• Competencies in other languages are an asset.

Why Join Anchor?

• Be part of the founding team for an innovative youth hub.
• Work in a collaborative interdisciplinary environment.
• Access professional development and ongoing learning.
• Help improve outcomes for youth and families in Pictou County.

Position Details

Location: Pictou County, Nova Scotia
Hours: As outlined in the position description
Start Date: Anticipated Fall 2026

Benefits

• Competitive salary and benefits package
• Participation in the group insurance plan after three months, with premiums shared equally between the employer and employee.
• Eligibility after one year for employer RRSP matching contributions of up to 5% of salary.
• Opportunity to make a significant impact on youth well-being in the community.
• Personal growth and skill enhancement opportunities.

How to Apply

Please submit your resume and cover letter to anchor.info@bigbrothersbigsisters.ca. We thank all applicants for their interest; only those selected for an interview will be contacted. The competition may remain open until a suitable candidate is found.

Anchor Youth Space is committed to equity, diversity, inclusion, accessibility and reconciliation. We welcome applications from individuals of all backgrounds and lived experiences.

Pay: $26.44-$33.38 per hour

Expected hours: 40.0 per week

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Life insurance
• On-site parking
• Paid time off
• Vision care

Work Location: In person