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Job Post Details

Customer Service Representative - job post

AMJ Campbell Calgary
3.3 out of 5 stars
Calgary, AB
$17–$21 an hour - Permanent, Full-time

Job details

Pay

  • $17–$21 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • 8 hour shift
  • Weekends as needed
  • Monday to Friday

Location

Calgary, AB

Full job description

Customer Service Representative – Full Time
Calgary, AB | Monday to Friday, 8:00 AM – 4:30 PM (flexibility required)

AMJ Campbell is seeking a detail-oriented, adaptable, and customer-focused individual to join our busy Home Deliveries Team. As a key part of our logistics operations, you'll be the voice our customers hear and the support our team relies on. We’re looking for someone who thrives in a fast-paced environment and enjoys problem-solving with a smile.

What You’ll Do:

  • Answer incoming customer inquiries and provide timely, professional support
  • Collaborate with team members and stakeholders to stay informed on services, processes, and updates
  • Accurately enter and update customer information in our CRM system
  • Communicate with clients in a friendly and empathetic manner, actively listening and addressing concerns
  • Offer practical solutions in line with company policies
  • Manage calls, distribute correspondence, and assist with day-to-day office operations
  • Tackle additional administrative or coordination duties as needed

What You Bring:

  • Strong organizational skills and the ability to multitask under pressure
  • Excellent verbal and written communication
  • Proficiency in Microsoft 365, Excel, and CRM systems
  • Must have a background in customer service or logistics
  • A flexible attitude and a willingness to adapt to changing priorities and schedules

Why Join AMJ?
You’ll be part of a supportive team in a growing, fast-moving industry. We value initiative, reliability, and great customer experiences. This is a full-time, in-office role with opportunities to develop your skills and grow within the company.

Job Types: Full-time, Permanent

Pay: $17.00-$21.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Education:

  • Secondary School (preferred)

Experience:

  • customer service: 1 year (preferred)

Work Location: In person

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