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Job Post Details

TC Transcontinental logo

Client Services Representative - job post

TC Transcontinental
3.4 out of 5 stars
Mississauga, ON L4W 5E3•Remote
$55,000–$65,000 a year - Full-time

Job details

Pay

  • $55,000–$65,000 a year

Job type

  • Full-time

Benefits

Pulled from the full job description

  • Paid time off
  • Dental care

Full job description

Overview:
Create value at TC Transcontinental.

At TC Transcontinental, we've got it made, and that's because of the expertise of our team.

We have been driving innovation since 1976.

Founded 50 years ago and 4,000 employees strong, Transcontinental Inc. (TSX: TCL.A TCL.B), known under the TC Transcontinental brand, is a Canadian retail marketing services company, Canada's largest printer, and the Canadian leader in French-language educational publishing. Driven by the vision of a more informed, educated and prosperous society, TC Transcontinental propels its clients' success across the retail, education, book and information industries. With agility, creativity and boldness, we design and deliver innovative, high-value products and services.

We are looking for a Customer Service Representative to This role is designed to ensure smooth operations across marketing, merchandising, and production teams, while maintaining flexibility to adapt to evolving team needs.

This position is currently open and reflects a replacement position due to an internal departure.

The salary range for this position is $55,000 to $65,000 per year, commensurate with experience, education, and internal equity. This range is provided to ensure clarity and promote equitable access to employment opportunities.
Responsibilities:
When your actions lead to success:


Key Responsibilities


Flyer Management Task Overview - supporting the planning and execution of promotional flyers. responsibilities include:

  • Content Coordination: Collaborate with internal and external teams to gather and confirm promotional content, including product details, pricing, and visuals
  • Proofing and Review: Assist in reviewing flyer drafts to ensure accuracy and consistency in layout, branding, and messaging
  • Version Control: development of weekly flyer codes to ensure accuracy of content and version planning
  • Responsible for creation of weekly responsive flyer
  • Briefing external vendors of creative needs, inclusive of weekly digital publications creation and weekly item selections
  • Coordination of promotional signage supporting weekly flyer advertising

Administrative tasks:

  • Maintenance of calendar activities
  • Build proofing presentations ahead of weekly ad meetings
  • Gather flyer reviews to send out weekly
  • Data entry relating to invoice management

Reporting

  • Generate weekly and/or monthly flyer related performance
Qualifications:
When your expertise drives us:
  • Collaborate with internal and external teams
  • Attention to detail: Proofing and Review

When benefits really help you live better:

We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home. Our offerings include:
  • Competitive compensation with performance-based incentives and retirement savings plans with company match
  • Customizable group benefits including health, dental, life, disability, and travel insurance
  • Paid time off
  • Employee perks such as discounts on insurance, wireless plans, travel, and more
  • Career development opportunities
  • A dynamic, inclusive work environment where your voice matters and your growth is supported
EEO

TC Transcontinental is committed to fair, transparent, and equitable hiring practices. We disclose that no artificial intelligence (AI) tools or automated decision-making systems are used in our recruitment or selection process.

TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.

We are also committed to providing an inclusive and barrier-free recruitment and work environment—promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact talent@tc.tc.

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