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    • Experience as a key holder within a premium or highly regulated retail setting.
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Career Resources:

Customer Service Representative – Advancement to Key Holder
Body Blitz Spa Inc.
·
3.6
497 King Street East, Toronto, ON M5A 1L9
From $18 an hour
Part-time, Full-time
Apply now

Job details

From $18 an hour
Vision care, Dental care, Life insurance, Extended health care, Flexible schedule
Part-time, Full-time
Weekends as needed, Evenings as needed
497 King Street East, Toronto, ON M5A 1L9

Full job description

Job description:

We are looking for both full and part time Customer Service Representatives to join our team! Body Blitz Spa is an award-winning Waters Spa created by women, employing women, for women. We have a busy location in Toronto at 497 King St. East. We preserve the centuries-old European tradition of “Taking the Waters” to promote health and well-being through Therapeutic Waters, water-based Body Treatments, and Massages. Our spas marry urban sophistication and eclectic touches with casualness and functionality. We offer a fun, inclusive workplace where employees feel valued and respected.

Ideal candidates will have experience in similar roles such as Retail, Guest Services, or Front Desk. It is helpful to be familiar with Book4Time spa booking software but we are happy to teach you! A flexible schedule including evening and weekend availability is required.

Additionally, this role has the opportunity to grow into a Keyholder position in the coming months. We welcome those career-minded individuals who are excited to grow with our company.

Learn more about us at bodyblitzspa.com.

Position Overview

The Customer Service Representative possesses a warm and friendly personality with an interest in health and wellness. She must be client-focused, organized and attentive to detail.

Responsibilities

- Welcome clients into the spa, check clients in and out utilizing Book4Time, ensuring that they feel comfortable for the duration of their visit

- Answer phone and emails in a warm, professional manner, provide clients with the utmost care while fielding questions or making bookings

- Perform opening & closing duties as assigned

- Maintain client records with care and confidentiality

- Prepare and deliver client drinks from the Body Blitz Juice Bar

- Collect payment for all Body Blitz Spa services, product and juice bar sales

- Have thorough knowledge of Body Blitz Skin Care products, services and promotions

- Seize every opportunity to provide consultation and product recommendations to clients

- Maintain cleanliness of reception, retail, seating area and Juice Bar

Skills required

- Excellent organizational and communication skills

- Calm demeanor and a passion for solving problems

- Ability to multi-task in a fast-paced environment

- Self-motivated team player

Requirements

- Availability to work some evenings/weekend shifts

Benefits

- Unlimited complimentary use of the Waters

- 30-50% off Body Blitz Skin Care products

- Treatment discounts

- Career growth opportunities

- Body Blitz Spa t-shirt uniform

Pay: From $18.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Vision care

Application question(s):

  • How do you work in a team? How do you decide how to delegate?

Work Location: In person

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