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Sales & Customer Experience Associate
LiftBridge Collective
Richmond Hill, ON
$53,000–$56,000 a year
Full-time
Apply now

Job details

$53,000–$56,000 a year
Employee assistance program, On-site parking
Full-time
Richmond Hill, ON

Full job description

We are a direct marketing agency based in the North York area of the Greater Toronto region, and an Authorized Sales Representative of Rogers. We’re expanding our Sales & Customer Experience Associate team. We’re looking for a driven, self-assured, and customer-oriented professional who is ready to represent cutting-edge telecom solutions in their local communities.

As a Sales & Customer Experience Associate, you’ll serve as the frontline ambassador for industry-leading technology, introducing residential customers to essential home internet, cable, and wireless services. The Sales & Customer Experience Associate role is results-focused, with your performance directly influencing your earnings. Your ability to build strong relationships and deliver value-driven solutions will determine your success.

Sales & Customer Experience Associate Key Responsibilities

  • Deliver in-person sales presentations to residential customers, highlighting Rogers’ internet, cable, and wireless offerings
  • Initiate conversations, establish credibility, and foster trust through transparent and consultative communication
  • Assess individual customer needs and recommend tailored solutions that align with their usage and budget
  • Confidently negotiate and close sales while maintaining professionalism and integrity
  • Stay current on Rogers’ promotions, service enhancements, and competitive positioning
  • Accurately track leads, customer interactions, and completed sales transactions for reporting and follow-up
  • Collaborate with other Sales & Customer Experience Associate team members to exchange insights, refine outreach strategies, and achieve shared performance goals
  • Participate in daily meetings and ongoing client product familiarization to continuously sharpen your sales skills

Sales & Customer Experience Associate Qualifications:

  • High School Diploma or equivalent
  • The ability to deliver basic sales presentations and product explanations
  • Motivated by performance metrics, achievement, and recognition
  • Prior sales or customer-facing experience is a plus, but not required
  • Comfortable engaging directly with customers in a fast-paced environment
  • Problem-solving skills when assisting customers with questions and plan selections
  • Capable of working independently while contributing effectively to KPI sales metrics

What We Offer

We provide hands-on sales experience, networking opportunities, and exposure to one of Canada’s most competitive industries. Additional benefits include:

  • Supportive and performance-driven environment
  • Comprehensive performance resources and skill development
  • Clear advancement pathways
  • Industry-leading exposure
  • Team-oriented culture
  • Performance-based compensation

Ready to be rewarded for your results? Apply today and take the next step in building both your professional skill set and earning potential.

LiftBridge Collective is an independent Authorized Dealer of Rogers Communications. This position has no employment relationship with Rogers.

Job Type: Full-time

Pay: $53,000.00-$56,000.00 per year

Benefits:

  • Employee assistance program
  • On-site parking

Work Location: In person

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