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Job Post Details

PT Reception - job post

The Berkeley
2.2 out of 5 stars
2633 Gladstone St, Halifax, NS
Part-time

Job details

Job type

  • Part-time

Shift and schedule

  • Weekends as needed
  • Evening shift

Location

2633 Gladstone St, Halifax, NS

Full job description

Responsible for providing a professional, welcoming demeanour as an Ambassador of The Berkeley.

Receptionists are committed team players, with strong communication skills, a passion for providing exceptional service and support, have an empathetic and respectful approach, and great attention to detail, who pays attention to the ‘little things'.

Reception:
  • Serve as the primary point of contact, liaising with residents, families, and visitors in a professional and welcoming manner.
  • Answer phone calls, take messages, and check telephone and email messages, directing them to the appropriate staff members.
  • Screen and greet visitors, open front doors as needed, and direct guests courteously to the appropriate contact, ensuring signing in/out.
  • Receive, distribute, and sign for mail and packages.
  • Schedule and coordinate appointments for shuttle transportation, foot care, hairdressing, and medical visits.
  • Follow up with residents who are absent from scheduled meals or activities.
  • Process request forms for private dining rooms, lounges, and resident data updates.
  • Maintain a clean, organized, and professional reception area, including light housekeeping tasks such as garbage disposal, dusting, and vacuuming.

Activities & Dining Room Assistance:
  • Coordinate and post activity announcements as required.
  • Ensure volunteers sign in and out for their shifts.
  • Assist with setting up chairs, tables, and equipment for activities.
  • Escort residents to meals or activities as needed.
  • Provide assistance in the Dining Room, including serving tea and coffee.
  • Deliver meal trays to residents as necessary.

** Must be available for day shifts, as well as evenings and weekends.

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