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    • Administer the Work Order Service Portal system by maintaining tenant contacts, tracking and closing service requests, and ensuring data accuracy.
    • In this role, you'll be responsible for reporting, analytics, and day-to-day operational support that helps keep our enforcement programs running efficiently…
    • Harvard is a full-service real estate management company based in Western Canada that is recognized for its reputation in leadership, flexibility, quality, and…
    • Serve as the primary point of contact for tenant inquiries, providing exceptional customer service.
    • Utilize customer relationship management (CRM) system to…
    • Serve as backup to Building Manager for tenant service requests to be addressed by the operations team and follow up to make sure that issues are resolved…
    • Foster tenant involvement and leadership.
    • Plan and participate in regular tenant meetings.
    • Maintain updated tenant communication mix and contact lists.
    • Respond to and redirect maintenance calls;
    • Create and manage purchase orders, change orders, and PPE orders;
    • Monitor work orders, CAPEX requests, and invoicing;
    • Demonstrated experience managing tenant relationships and independently resolving property, lease, service, or account-related matters.
    • Strong time management and customer service skills.
    • Handle all tenant correspondence in a timely manner.
    • Minimum 2 years’ experience in customer service and/or…
    • Monitor accounts receivable by running daily AR/NSF reports, updating tenant ledgers (late fees, key fobs), and managing professional tenant account…
    • Maintain accurate tenant, owner, property and lease records.
    • Operations Coordinator - Property Management (Full-time)*.
    • This is a full-time, salary role.
    • Excellent communication skills, including negotiation and customer service experience.
    • Coordinate maintenance requests and service schedules through a…
    • From supporting day-to-day operations and handling administrative tasks to assisting with financial processes, you’ll play a vital role in delivering…
    • They handle tenant concerns and service requests, and preventative maintenance.
    • They are involved in all aspects of managing day-to-day operations of the…
  • View similar jobs with this employer
    • Document tenant communications related to maintenance issues.
    • Prepare inspection schedules and required tenant notices.
    • The in office hours are 10am to 2pm.
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Career Resources:

Property Management Administrator
Beedie
·
3.1
Burnaby, BC
$55,000–$65,000 a year
Full-time
Apply on company site

Job details

$55,000–$65,000 a year
RRSP match
Full-time
Burnaby, BC

Full job description

At Beedie, we foster talent, encourage innovation, and reward success.

We’re always looking for like-minded people to join our team and share our passion for doing the best work of our lives. Our approach is simple: we work hard, we have fun, and we make a difference. And, we’ve been recognized as a top employer provincially and nationally. Our people are the heart and soul of our organization. If you are passionate, hardworking, ambitious, and want to be part of a dynamic and growing company that will take your career forward, join us.

Position Overview
To support the operation and management of the Company’s real estate incoming-producing portfolio by acting as the administrator for the property management department. Responsibilities include portfolio-wide coordination of service and repair requests; preparing, issuing, and tracking purchase orders, contracts, and related documentation; coordinating trades; and maintaining information management system for all department drawings and records. The role also assists Property Managers with the preparation of annual operating cost and capital project budgets and provides centralized administrative support across the portfolio.

Key Responsibilities

  • Administer and maintain all property maintenance, inspection, and contract documentation, including organizing, filing, and archiving records
  • Coordinate property and preventative maintenance inspections in support of Property Managers
  • Administer the Work Order Service Portal system by maintaining tenant contacts, tracking and closing service requests, and ensuring data accuracy
  • Prepare, issue, and close purchase orders for vendors and internal teams; monitor work progress and confirm tenant satisfaction
  • Utilize Yardi to generate purchase orders, document maintenance services, and maintain a building asset inventory
  • Coordinate and communicate with internal teams, Property Managers, and external suppliers and contractors
  • Support cost tracking by applying appropriate cost accounts and coding for maintenance and project expenses
  • Maintain a centralized library of building maintenance manuals, drawings, and related technical documentation
  • Provide general administrative support to the Asset Management Group, including correspondence, filing, reports, and meeting minutes
  • Assist with planning events, training courses, and seminars for the Asset Management Group

Desired Skills and Experience

  • Post-secondary business education preferred
  • A solid understanding of the property and service industry and processes
  • 1-3 years’ experience of administration in property management company
  • Solid understanding of basic accounting procedures and coding of invoices
  • Proficient in all aspects of the Microsoft Suite, with an advanced knowledge of Word and Excel
  • Excellent oral and written communication skills
  • Familiar with Yardi and Angus is preferred
  • Have strong time-management skills and are able to work under pressure to meet deadlines
  • Be detail-oriented and possess clear analytical skills
The annual base pay range for this position will be based on the desired experience level for this role. Additionally, Beedie recognizes exceptional individual and team performance through our pay-for-performance bonus program. Factors that contribute to pay decisions include: relevant business and candidate factors such as market location, education, job-related knowledge, skills, experience, and organizational needs.
The base salary and bonus are just a few key components of the overall compensation at Beedie. We also provide generous learning and development support, comprehensive group health benefits, vacation, maternity leave top-up, RRSP matching, paid time for volunteering, and more...
We value your interest in Beedie. While we can only respond to shortlisted applicants, we will keep your information on file and consider you for future opportunities as they come available.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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