Skip to main content
Post your resume and find your next job on Indeed!

Technical Support Analyst jobs

Sort by: -
    • Create and maintain technical documentation, integration guides, and support resources.
    • Strong communication skills with the ability to explain technical…
    • As part of the IT team in Calgary, this individual is responsible for providing remote support to all customers including support through email, support tickets…
    • Please note this is a technical support role focused on mechanical and electrical equipment, not an IT helpdesk or network support position.
    • IT support: 4 years (required).
    • IT diploma or equivalent experience; technical certificates are an asset.
    • Support Clients: respond to client inquiries via phone…
    • Act as a technical advisor to support sales opportunities and solution development.
    • Conduct on-site visits to gather project requirements and technical data.
    • An amazing team of coworkers and support staff.
    • Resolve technical issues associated with customer's internet connection, cable TV and digital phone.
    • Provide technical support and guidance to TCT’s Test Facilities including troubleshooting and resolution of engine issues.
    • Engineering experience or technical customer support service is considered a strong asset.
    • Parts Service and technical support Advisor is responsible for…
    • 2+ years in a technical customer support environment.
    • Track time and material expenditures tied to support incidents to support billing accuracy.
    • Respond and track support requests for technical assistance in person, via phone and electronically.
    • One (1) to three (3) years of experience in a technical…
    • 3+ years of experience in technical support or a related customer-facing technical role.
    • Demonstrated problem-solving abilities in a technical setting.
    • Mobile, network printer support and server applications support.
    • Assist with the administration, maintenance, optimization, operating system patch management…
    • Previous technical support experience or customer service experience.
    • You would rather spend most of your time on challenging issues rather than handling simple…
    • Provide first-level support for client hardware, virtual machines, software, multi-factor authentication tools, USB encrypted keys, mobile devices (e.g.,…
    • 3+ years technical support experience working in financial or wealth management systems.
    • Excellent communication skills to explain technical issues to non-…
Get e-mail updates for the latest Technical Support Analyst jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

technical support specialist
technical assistant
technical sales support
business
business analyst
data
data analyst
finance
financial analyst
policy

Career Resources:

Job Post Details

Customer Success Engineer (Technical SaaS Platform) - job post

00101010 Platform Inc.
Côte-Saint-Luc, QC H4W 2P4•Hybrid work
$85,000–$120,000 a year - Permanent

Job details

Pay

  • $85,000–$120,000 a year

Job type

  • Permanent

Location

Côte-Saint-Luc, QC H4W 2P4•Hybrid work

Benefits

Pulled from the full job description

  • Paid time off
  • Life insurance
  • Employee assistance program
  • Company pension

Full job description

00101010 Platform Inc. is a technology company building modern platform infrastructure and intelligent software systems that help organizations scale, automate, and integrate complex digital operations. We are looking for a Customer Success Engineer to join our growing team and act as a key technical partner to our customers.

This role is ideal for someone who enjoys solving technical problems, working directly with customers, and bridging the gap between engineering and real-world use cases.

Key Responsibilities:

  • Serve as the primary technical point of contact for assigned customers post-onboarding
  • Support customers with API integration, platform configuration, and system troubleshooting
  • Debug and resolve complex technical issues in collaboration with engineering teams
  • Guide customers through implementation best practices and platform optimization
  • Monitor customer health, adoption, and product usage to proactively reduce churn
  • Translate customer requirements into actionable feedback for product and engineering teams
  • Create and maintain technical documentation, integration guides, and support resources
  • Participate in onboarding calls, technical workshops, and solution design sessions
  • Collaborate with Sales, Product, and Engineering teams to ensure customer success throughout the lifecycle

Requirements:

  • 2–5 years of experience in Customer Success, Solutions Engineering, Technical Support, DevOps, or Software Engineering
  • Strong understanding of web technologies, APIs (REST/GraphQL), and SaaS platforms
  • Experience working with cloud environments (AWS, GCP, or Azure preferred)
  • Ability to troubleshoot logs, integrations, and system-level issues
  • Strong communication skills with the ability to explain technical concepts to non-technical users
  • Familiarity with scripting or programming (Python, JavaScript, or similar)
  • Experience working in a fast-paced startup or product-driven environment is an asset
  • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)

Pay: $85,000.00-$120,000.00 per year

Benefits:

  • Company pension
  • Employee assistance program
  • Life insurance
  • Paid time off

Work Location: Hybrid remote in Côte-Saint-Luc, QC H4W 2P4

Let Employers Find YouUpload Your Resume