Tds Location Support jobs

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD Securities

Pay Details:

$69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD Securities is looking for an experienced operations professional to join a high-performing Global Equity Derivatives Operations team. This role is suited for an individual who can operate independently, take ownership of operational risk, influence internal and external stakeholders, and contribute to strategic process improvements. The successful candidate will support strong execution across trade lifecycle processes, help identify control and efficiency opportunities, and play an active role in coaching, knowledge-sharing, and leading initiatives that enhance client service while reducing risk.

Department Overview

With offices located around the world, the strength of TD Securities Global Operations and Business Services lies in the diverse and dynamic group of individuals who provide critical infrastructure services that support and/or control the trading, investment and corporate banking functions of TD Securities.

The Global Equity Derivatives team is part of Global Operations and Business Services and partners with multiple Sales & Trading teams and other areas within TD Securities globally to mitigate risk for the Dealer and our clients. We are a global team responsible for managing operational risk to protect accuracy and efficiency at every step of the trade lifecycle. The team is heavily involved in strategic initiatives and projects, business development, and process improvements to optimize efficiency, enhance client service levels, and reduce risk.

Role

• Develop and maintain sound working relationships with our clients and internal groups to ensure a high level of service is provided on an ongoing basis.
• Overall accountability and governance of cash break investigations liaising with clients, correspondent banks, front office and other partners to resolve within procedural guidelines.
• Ensure all settlement issues are identified and resolved accordingly with the required guidelines.
• Provide a high level of customer service to our clients acting as a point of contact for all customer inquiries.
• Report and escalate all technology issues, client issues, Sales & Trading issues and failed trades to management accordingly.
• Assist with resolving operational issues by determining appropriate resolution and root cause analysis to ensure the Bank/clients are not exposed to any significant risk, penalty or loss .

Job Requirements

• Ideally 5+ years of progressive experience within capital markets, preferably in an Operational space.
• Reconciliation experience with an understanding of accounting/general ledger management .
• End-to-end understanding of the equities and options trade lifecycle.
• Proven experience in process and project management, with a focus on reconciliation workflow improvements.
• Experience supporting group management through cross-training, coaching, and knowledge-sharing.
• Knowledge of payment systems and their interaction with the trade lifecycle.
• Highly developed critical thinking and problem-solving skills along with an inquisitive mindset to question processes.
• Experience running custodial reconciliations.
• Experience with Sophis, Kyndryl, or OMS systems is considered an asset.
• Technical skills in automation and data analytics are considered an asset, including experience with tools such as VBA, Tableau, Alteryx, Python, and UiPath.
• Demonstrated ability to influence stakeholders and guide issue resolution across internal and external partners.
• Experience coaching, mentoring, or cross-training team members to support knowledge-sharing and operational readiness.
• Strong judgment and ability to assess risk, determine appropriate escalation paths, and support timely decision-making.
• Ability to lead small initiatives, process improvements, or control enhancements that improve efficiency and reduce operational risk.
• Comfortable communicating with senior stakeholders, front office, custodians, technology teams, and internal control partners.

Education/Accreditations:

• University or college degree in STEM related field .
• Securities accreditation is an asset.

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.

Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet