Skip to main content
Post your resume and find your next job on Indeed!

Support Analyst jobs in New Brunswick

Sort by: -
    • Maintain technical documentation and improved IT support processes.
    • Experience providing Tier 2 IT support in an enterprise environment.
    • Strong customer service experience and stakeholder support skills.
    • Bilingualism (French and English), both written and spoken, is required to support employees…
    • View all Deloitte jobs - Saint John jobs - Payroll Analyst jobs in Saint John, NB
    • Salary Search: Payroll Support Analyst - Operate salaries
    • See popular questions & answers about Deloitte
    • Understanding of incident management and support processes.
    • Provide ongoing support, training and guidance to users as required.
    • This is an existing vacancy.
    • The analyst will serve as a bridge between basic Level 1 customer service support and Level 3 support teams.
    • Experience - Minimum 3 years in customer support,…
    • Experience in an IT Service Desk or technical support environment.
    • Collaborate with IT teams to support incident resolution and technology deployments.
    • Manage regional field support partnerships.
    • Analyze, document, and escalate critical issues to appropriate support groups in a timely manner.
    • Participate in the on-call support rotation.
    • This role will support the development, maintenance, monitoring, and support of integration solutions that enable…
    • Deliver technical service and support to users via incident management software.
    • There will be a requirement to participate in after hours on-call support.
Get email updates for the latest Support Analyst jobs in New Brunswick

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

it support
technical support
analyst
it
part time
work from home
help desk
application support analyst
support
business analyst

Career Resources:

Job Post Details

Technical Analyst
Advantage Personnel
·
3.4
Saint John, NB E2L 4E6
$23–$28 an hour
Full-time
Apply now

Job details

$23–$28 an hour
Full-time
Monday to Friday
Saint John, NB E2L 4E6

Full job description

Job Title: Technical Analyst

Location: Saint John, NB

Job Type: Full-time

Shift: Monday to Friday, 8am-5pm

Wage: $23.00-$28.00/hour

Job Overview

We are looking for an experienced IT professional to join our client’s team. The ideal candidate must have hands-on experience in PC deployment with strong analytical skills.

Responsibilities

  • Manage enterprise desktops, laptops, and mobile devices across Windows, macOS, and hybrid cloud environments.
  • Deploy Windows 10/11 devices using Microsoft Intune and Autopilot.
  • Provided Tier 2 support and resolved hardware, software, application, and network issues.
  • Administer Active Directory and Microsoft Entra ID accounts, permissions, and access controls.
  • Support Microsoft Intune, SCCM, Autopilot, Microsoft 365, Azure, and Microsoft Defender.
  • Manage device imaging, user provisioning, and IT asset lifecycles.
  • Automate administrative tasks using PowerShell scripting.
  • Support iOS and Android devices through MDM solutions.
  • Collaborate with infrastructure teams and vendors to resolve escalated incidents.
  • Maintain technical documentation and improved IT support processes.
  • Install and supported Document Routing Agent (DRA) on Kent Retail print servers across New Brunswick.
  • Troubleshoot Microsoft Dynamics 365 POS issues, including scanning delays, transaction errors, synchronization gaps, and offline failures.
Requirements

  • Experience providing Tier 2 IT support in an enterprise environment.
  • Strong knowledge of Windows 10/11, macOS, and mobile device management.
  • Hands-on experience with Microsoft Intune, Autopilot, SCCM, and Microsoft 365.
  • Experience administering Active Directory and Microsoft Entra ID.
  • Knowledge of endpoint deployment, device imaging, and asset management.
  • Strong troubleshooting skills across hardware, software, applications, and networks.
  • Experience with PowerShell scripting and task automation.
  • Familiarity with Microsoft Azure, Microsoft Defender, SharePoint, and hybrid cloud environments.
  • Experience supporting iOS and Android devices
#admin
Let Employers Find YouUpload Your Resume