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    • We are seeking someone who can take ownership of the client experience, clinic organization, sales performance, and daily operations in a fast-paced luxury…
    • Optimize the spa ambience by ensuring Scandinave Spa policies are followed.
    • Maintain the quality of the spa site to the Scandinave Spa Standards for our guests.
    • Book spa requests via phone, email, or internal systems.
    • Participate in ongoing training for spa services, rooms, and booking techniques.
  • View similar jobs with this employer
    • Ensure adequate staffing presence in the reception.
    • Welcome guests to Scandinave Spa Whistler as per spa standards:
    • Job Type: Full-Time/Part-Time.
    • Remettre un peignoir, une serviette, une clé et une bouteille d’eau;
    • Proposer aux invités les soins en disponibilités;
    • Avantages sur les soins et produits du spa.
    • Effectuer toutes autres tâches connexes contribuant au bon fonctionnement du spa.
    • Conserver l’ordre et la propreté du pavillon de la réception, soit salon, boutique, vestiaires, etc.;
    • Gratuité sur le parcours thermal au Scandinave Spa Mont-…
    • Connaître parfaitement le site et les activités offertes au spa afin d’expliquer et guider les invités sur le fonctionnement des installations;
  • View similar jobs with this employer
    • Ensure adequate staffing presence in the reception.
    • Welcome guests to Scandinave Spa Whistler as per spa standards:
    • Job Type: Full-Time/Part-Time.
    • Avec la réalisation d’importants travaux et l’intégration complète du Balnea Hôtel, la destination propose maintenant une offre d'hébergement renouvelée.
    • Préparer toutes les demandes spéciales de la clientèle avant l’arrivée des invités en coordination avec le service de la gouvernante, la maintenance, la navette…
    • Contribuer à la formation et l’intégration des nouveaux membres de l'équipe de la réception.
    • Coordonner les tâches quotidiennes de la réception; accueillir la…
    • Nous offrons aux étudiants des horaires flexibles ainsi que la possibilité d'effectuer plus d'heures durant les périodes de congés scolaires.
    • Create a welcoming, calming and friendly atmosphere for spa guests.
    • Maintain a safe, clean and well-organized spa environment through consistent monitoring of…
    • Greet guests in a friendly and professional manner as they arrive at the spa.
    • Knowledge of spa services, treatments, and products is a plus.
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Job Post Details

Client Care Specialist - job post

SOL Skin Esthetics Spa
Mississauga, ON
$22–$25 an hour - Permanent, Part-time, Full-time

Job details

Pay

  • $22–$25 an hour

Job type

  • Part-time
  • Permanent
  • Full-time

Location

Mississauga, ON

Full job description

Client Care Coordinator – Medical Aesthetics

GTA – Full time

Sol Skin Spa is looking for a highly organized, driven, and sales-oriented Client Care Coordinator to join our team.

We are seeking someone who can take ownership of the client experience, clinic organization, sales performance, and daily operations in a fast-paced luxury medical aesthetics environment.

Responsibilities

  • Supporting clinic revenue growth and consistently working toward monthly sales targets
  • Driving revenue through treatment bookings, package sales, skincare recommendations, and retail sales
  • Creating an exceptional client experience as the first point of contact
  • Maintaining clinic appearance, organization, and daily operational flow
  • Building strong relationships with clients
  • Following up with clients to maximize rebooking and schedule optimization
  • Managing Google reviews and online reputation management
  • Confirming next-day appointments and maintaining smooth communication with clients
  • Assisting with device room readiness and overall clinic operations
  • Working closely with providers and management to maintain high operational and client care standards

Ideal Candidate

  • Strong customer service, communication, and sales skills
  • Experience in medical aesthetics, luxury retail, hospitality, or wellness
  • Familiarity with medical aesthetic treatments, skincare lines, and client consultations
  • Comfortable with sales targets, revenue goals, retail sales, and upselling
  • Confident building long-term client relationships and client retention
  • Highly organized, proactive, and detail-oriented
  • Comfortable in a fast-paced, team-oriented environment
  • Driver’s license is considered an asset

We are looking for someone who naturally takes initiative, leads by example, and helps elevate both the client experience and overall clinic performance.

Pay: $22.00-$25.00 per hour

Work Location: In person

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