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Job Post Details

Customer Service Representative - job post

Another World VR Brampton and Mississauga
3397 American Drive, Mississauga, ON L4V 1T8
$17.60 an hour - Part-time

Job details

Pay

  • $17.60 an hour

Job type

  • Part-time

Shift and schedule

  • Weekends as needed
  • Evening shift
  • Holidays

Location

3397 American Drive, Mississauga, ON L4V 1T8

Benefits

Pulled from the full job description

  • Casual dress
  • Company events

Full job description

Location: Brampton (on-site) and Mississauga (on-site)

Company: Another World VR – Brampton and Another World VR - Mississauga
Hours: Part-time or full-time.

Operating hours are 4:00 PM–12:00 AM on weekdays and 10:00 AM–12:00 AM on weekends. Candidates must have full availability to be scheduled anytime within this window, including evenings, weekends, and holidays. Candidates must be able to work at the Brampton and Mississauga location (20 mins away from one another), that would be great.

Why this role matters

We deliver a legendary 5-star experience every session—and we want guests to feel it in-person and online. You’ll host games on our headsets, guide groups through fully immersive experiences, and create short, punchy content that keeps our socials buzzing.

Your top priorities

Deliver legendary customer service

  • Warm, energetic hosting from check-in to high-five goodbye.
  • Clear safety briefings, easy instructions, and upbeat coaching during the game.
  • Resolve issues fast, celebrate wins, and help groups snap photos/videos.
  • Keep our all 5-star vibe by asking for reviews the right way.
  • You are comfortable being on camera and creating a quick reel per shift that can be shared on socials!

What a typical shift looks like

Prep the arena → welcome & check-in → safety/demo → run sessions → hype the room → film epic reactions → quick edit a reel → reset/sanitize → ask for reviews → closeout notes.

What you’ll bring

  • People person with stage-presence energy; you love hosting groups.
  • On-camera confidence to film reels.
  • Clear communicator; calm under pressure; proactive problem-solver.
  • Reliable, punctual, and happy to work peak times (nights/weekends).

Nice-to-haves

  • Experience in attractions/entertainment, retail, hospitality, or esports/gaming.
  • Basic social media best practices.
  • Technical experience with gaming and Meta Quest headsets.

Perks

Free/discounted VR for you (and friends), flexible scheduling, growth path into content/marketing or event leadership.

How to apply

Apply on Indeed

Learn more:
https://brampton.another-world.com and https://mississauga.another-world.com

About Another World VR – Brampton and Mississauga
A free-roam VR arena delivering cinematic, fully immersive group experiences for friends, families, dates, birthdays, and team events—minutes from the airport. Our sessions are staff-guided, easy to learn, and ridiculously fun. Come help us keep the 5-star streak alive.

Job Type: Part-time

Pay: $17.60 per hour

Benefits:

  • Casual dress
  • Company events

Application question(s):

  • You don't need to be an expert - can you create a quick reel per shift for our socials?

Experience:

  • customer service: 1 year (required)

Language:

  • English (required)

Work Location: In person

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