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Office Manager – Walford on the Hill Retirement Home (Mayfair Living) | Full-Time or Part-Time | $22/hour | In Person in Vankleek Hill

Be the heartbeat of our home!

Are you the organized, upbeat, people-first professional who loves keeping everything running like clockwork? Walford on the Hill Retirement Home, part of the Mayfair Living family, is looking for an outstanding Office Manager to lead the front office of our warm, close-knit retirement community in beautiful Vankleek Hill.

This is not a "sit in the back and push paper" job. You will be the first smile our residents, families and visitors see, the go-to person our team relies on, and the right hand of our General Manager. If you thrive on variety, love solving problems and want your work to genuinely make a difference in seniors' lives every single day, we want to meet you!

Why you'll love working here

• Meaningful work: every task you do helps our residents live comfortably, safely and happily.
• Flexibility: we are open to full-time or part-time for the right person.
• Competitive pay of $22/hour.
• A supportive, family-like team where your ideas are heard and your contributions are noticed.
• Be part of Mayfair Living, a growing retirement living company with room to grow your career.
• Work close to home in the heart of Vankleek Hill, with no big-city commute.

What you'll do

• Run the day-to-day operations of the front office and reception, creating a welcoming, professional first impression.
• Greet and assist residents, families, visitors, vendors and prospective residents in person, by phone and by email.
• Support the General Manager with scheduling, correspondence, reports, filing and special projects.
• Manage resident records, move-in and move-out paperwork, and keep files accurate and confidential.
• Assist with resident billing, rent collection, accounts payable/receivable, invoices and petty cash.
• Support HR administration including staff scheduling, payroll inputs, onboarding paperwork and employee files.
• Order and track office and home supplies, and coordinate with vendors and service providers.
• Help coordinate tours, events, inspections and family communications.
• Keep the office organized, efficient and running smoothly, and find ways to make it even better.

What you bring

• Previous office administration, office management, reception or bookkeeping experience (retirement home, long-term care, healthcare or hospitality experience is a strong asset).
• Excellent organizational and multitasking skills with strong attention to detail.
• Warm, professional communication skills and a genuine passion for working with seniors and their families.
• Comfort with computers, email, Microsoft Office (Word, Excel, Outlook) and learning new software.
• Basic bookkeeping or accounting knowledge is an asset.
• Discretion and the ability to handle confidential information with integrity.
• A positive, can-do attitude, a strong work ethic and the ability to work independently and as part of a team.
• Bilingual (English/French) is a definite asset.

Ready to make an impact? If you're the kind of person who loves making things work better and making people feel cared for, apply today. We can't wait to meet you!

Pay: $22.00 per hour

Work Location: In person