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    • Supports with the development of UKG Pro WFM training plans and strategies.
    • Provides users with ongoing assistance to address any system queries and/or…
    • View all Sunnybrook Health Sciences Centre jobs - Toronto jobs - Workforce Manager jobs in Toronto, ON
    • Salary Search: Workforce Optimization Coordinator - Project SHIFT - Temporary Full-Time - 2026-18684 salaries in Toronto, ON
    • See popular questions & answers about Sunnybrook Health Sciences Centre
    • Acts as technical coach and mentor for team members.
    • Provides support for training by sharing experiences, technical skills, and knowledge for team members with…
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    • Distribute and organize parts for maintenance staff once the day shift Parts & Service Support Coordinator concludes their shift.
    • Assist with scheduling, attendance tracking, and shift coverage.
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Job Post Details

Workforce Optimization Coordinator - Project SHIFT - Temporary Full-Time - 2026-18684
Sunnybrook Health Sciences Centre
·
4.0
Toronto, ON
Temporary, Full-time
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Job details

Pay information not provided
Temporary, Full-time
Toronto, ON

Full job description

  • Summary of Duties
      • Supports with the development of UKG Pro WFM training plans and strategies.
      • Facilitates the dissemination of this content via multiple different pathways, including: live seminars, virtual presentations, drop-ins, roadshows, and on-site kiosks or stations.
      • Provides users with ongoing assistance to address any system queries and/or scheduling procedures.
      • Effectively delivers information to employees at every level of the organization with respect and clarity.
      • Maintains and updates all training documentation to reflect the most recent software releases or upgrades.
      • Reinforces scheduling best practices with confidence and consistency, especially in high-pressure situations.
      • Preserves the data integrity of UKG Pro WFM scheduling and timekeeping system.
      • Works in a team environment and collaborates with multiple stakeholders to ensure alignment between software training and operational goals.
      • Contributes to departmental projects as required, assisting with preparation, implementation, and stabilization.

      Qualifications/Skills

    • Experience with transitioning from one software system to another considered an asset.
    • Experience working with Kronos Workforce ESP considered an asset.
    • Experience with HR processes, workforce planning, and/or clinical operations considered an asset.
    • Experience working with UKG Pro WFM is strongly preferred.
    • Proficient with Microsoft Office 365, Zoom, and Learning Management Systems (LMS).
    • Ability to think independently and demonstrate good problem-solving skills.
    • Excellent organizational skills; must be able to handle multiple priorities simultaneously in a fast-paced environment.
    • Excellent verbal and written communication skills.
    • One year of experience in software training or education is required.
    • Minimum two years’ experience working in healthcare; additional experience in scheduling strongly preferred.
    • College Diploma in a health-related field or equivalent required.
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