Services jobs

Description

• Decency and Boundaries can Coexist: Difficult conversations are handled directly, and with kindness at the forefront, with the outcome being a timely, clear resolution.
• Systems Enable Autonomy: Clear SOPs and structured workflows provide our people the role and decision-making clarity needed to succeed independently where possible, and knowledge of when escalation is required.
• Leadership Builds Leadership: Performance management is continuous coaching, helping team members understand what they want for their futures and build capabilities while keeping them accountable to their commitments today.

This Moment, This Position

• Act as the primary in-office manager and daily supervisor for all archaeological, lab, field, and operational teams, building a culture of personal responsibility, reliability, and prompt follow-through.
• Lead structured 1-on-1s, probationary reviews, and continuous performance coaching—setting clear goals, development priorities, and measurable outcomes aligned with job descriptions.
• Support and guide team members in their day-to-day work, clarify expectations, encourage improvement, and establish clear next steps when needed.
• Help team members build self-reliance and problem-solving skills to foster internal capability and decrease unnecessary escalations upward.
Foster a culture of open communication, collaboration, and accountability, creating an environment where people feel supported while understanding what is expected of them.

• Maintain day-to-day oversight of project and operational deliverables across fieldwork, lab, reporting, and administration, ensuring capacity scheduling aligns with project schedules, priorities, and deadlines are actively tracked to completion.
• Allocate team time and company resources effectively, delegating responsibilities based on capacity, experience, and project priorities while maintaining clear accountability for outcomes.
• Oversee established quality control standards, safety policies, and documentation practices across all field and office operations.
Identify workflow bottlenecks or resource gaps and take swift action to resolve them.

• Oversee the condition, maintenance, and organization of company assets, ensuring they are well maintained, accessible, and ready for use.
• Ensure clear systems and responsibilities for the management of vehicles, trailers, field and MATS equipment, GPS units, cameras, IT hardware, phones, tools, PPE, and other company assets.
• Establish and oversee preventative maintenance, inspection, servicing, registration, and tire management schedules for the fleet.
• Maintain clear processes for field equipment to be returned clean, fully charged, inspected, repaired, and properly stored for immediate redeployment.
• Track equipment damage, loss, or misuse, following up and establishing accountability measures where appropriate.
Develop lifecycle, replacement, and procurement schedules for core assets, partnering with the COO on major capital purchases while overseeing routine operational purchasing

• Translate verbal instructions and recurring operational challenges into practical, documented SOPs, checklists, asset logs, and workplace workflows.
• Maintain clean, organized, and safe physical environments across office, lab, and equipment storage spaces.
Partner with executive leadership to evaluate and adopt modern task management, software, and AI automation tools to reduce administrative friction and improve efficiency.

• Maintain accurate personnel, training, and certification records, proactively scheduling renewals before expiration.
• Coordinate safety orientations, WorkSafe/WCB administration, policy acknowledgments, client safety requirements, and regulatory compliance.
Ensure all workplace incidents, safety hazard reports, and policy infractions are thoroughly documented with corrective measures recorded.

• Act as an operational anchor, helping protect executive capacity and keep strategic priorities focused.
• Maintain close daily alignment with the COO on resource planning, people needs, and operational deliverables.
• Lead weekly executive updates with the CEO and COO, providing visibility into operational stability, team progress, core KPIs, and recommended solutions to key roadblocks.

• Track record in people management, team supervision, HR workflows, or operational oversight.
• Experience establishing structure, workflows, or SOPs within a growing or evolving organization.
• Proven experience conducting structured performance management, continuous coaching, and handling difficult conversations.
• Experience overseeing physical assets, fleet management, or workplace compliance systems.
• Proficiency with modern team management tools, office software, and task management platforms (with openness to AI/automation).
• Valid driver’s license with a clean driving record.

• A Reliable & Compassionate Leader: You lead with kindness, empathy, and steadiness, creating clarity and support while maintaining clear boundaries and high standards.
• An Operational Anchor: You notice where people, processes, or workflows could work better and take initiative to create practical structure, tools, and systems that make work easier and more effective.
• Equitable & Adaptable: You recognize that people may need different approaches to succeed. You adapt your communication and coaching style while maintaining clarity, consistency, and accountability.
• A Proactive Problem Solver: You take initiative, bring context and solutions to the table, and work through challenges before they need to be escalated.
• Exceptional Follow-Through: You take commitments seriously, keep track of the details, and follow things through to completion.

The Package

Our Process & Application Details

• We closely review all applications and read each cover letter (we promise).
• If you are selected as a top candidate, expect an invitation to chat with a Lead Placemaker from P4G. This is someone who treats the recruitment process non-traditionally. We want to get to know what inspires you.
• Selected candidates will proceed to a virtual interview with the Lead P4G Placemaker and 2-3 organizational representatives.
• Finalists may participate in a second-round interview or skills activity (virtual or in-person).
• P4G will check employment references and assist in presenting an offer to the successful candidate.

About P4G