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Service Writer jobs in Alberta

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    • Schedule appointments and manage service requests.
    • Greet customers and provide excellent customer service.
    • Service advisor: 1 year (preferred).
    • Lead and manage all service department operations.
    • Strong understanding of dealership service operations and management.
    • What We're Looking For*.
    • Open and close service orders efficiently.
    • Customer service: 1 year (preferred).
    • Maintain accurate records of service orders and customer interactions.
    • Field service techs – assistance with Service manager to ensure field tech milage is kept to a minimum so that it’ charged out properly on the work order.
    • Service advisor: 7 years (required).
    • The primary job of this position is professionally presenting, and selling, to clients the recommended services and repairs…
    • Good customer service abilities are essential.
    • Complete work order once service is complete.
    • Sets up service work orders on new and owned units.
    • Customer service: 1 year (required).
    • High sense of urgency with respect to customer service.
    • As we give our customers the best possible customer service…
    • Minimum of 1 year customer service experience.
    • Acting as liaison between the service department and customers.
    • High School Diploma or GED.
    • Excellent communication and customer service skills.
    • Prepare and present accurate service estimates to customers.
    • Job Types: Full-time, Permanent.
    • Oversee flow of service drive lane ensuring that customers receive prompt, courteous, and effective service.
    • 1 year previous service experience.
    • Greet customers and answer service inquiries.
    • Excellent customer service and communication skills.
    • Explain service recommendations, timelines, and costs.
    • Direct customer service involving service related questions, and assisting in warranty claims going through the shop.
    • Job Types: Full-time, Permanent.
    • Strong customer service and communication skills.
    • Greet customers and respond to service inquiries.
    • Explain service recommendations, timelines, and costs…
    • Coordinate after-hours and emergency service when needed.
    • You’ll need real heavy-duty repair knowledge, the confidence to make decisions, and the ability to…
    • A Fleet Service Advisor is responsible for scheduling service work and for selling recommended or required services to customers.
    • Sales Experience is an asset.
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Job Post Details

Service Writer
TransWestern Truck Centres
·
4.0
Lethbridge, AB
$21–$25 an hour
Part-time, Full-time
Apply now

Job details

$21–$25 an hour
Tuition reimbursement, Paid time off, Vision care, Dental care, Life insurance, Disability insurance, RRSP match, Casual dress
Part-time, Full-time
Lethbridge, AB

Full job description

Service Writer

Duties:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Schedule appointments and manage service requests
- Communicate with technicians to ensure timely completion of repairs
- Provide estimates for services and obtain customer approval
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and transactions

Experience:
- Previous experience in a Heavy Truck service role is preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in record keeping
- Proficient in using computer systems and software applications

If you enjoy working in a fast-paced environment, providing exceptional customer service, and have a passion for the automotive industry, we would love to hear from you!

Please note that cash handling experience is required for this position.

To apply, please submit your resume along with a cover letter detailing your relevant experience.

Job Types: Part-time, Full-time

Pay: $21.00-$25.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care

Ability to commute/relocate:

  • Lethbridge, AB: reliably commute or plan to relocate before starting work (required)

Experience:

  • service advisor: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location: In person

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