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    • Collaborate with team members to improve service quality and customer experience.
    • Experience in customer service, sales, or related roles is advantageous.
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    • Strong customer service and troubleshooting skills.
    • This position provides our customers with a high level of service which includes delivering the highest…
    • Collecting appropriate fees for service provided.
    • Communicating with and dispatching fuelers to facilitate accurate, timely service.
    • Duties: Our security guards are required to provide a high level of customer service; in a challenging and dynamic environment; Monitor Pipeline facilities.
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    • Excellent communication and customer service skills.
    • Prior experience within the financial services industry.
    • WFCU’s 80,000+ members can bank anytime, anywhere…
    • Always helpful, the MSO is knowledgeable and efficient in the service they provide.
    • Strong sales, relationship building, marketing, interpersonal and customer…
    • Well-developed customer service skills with the ability to quickly establish a positive connection and manage expectations.
    • Knowledge of vendor management frameworks and technology service delivery models.
    • Knowledge of current digital technologies and trends and their impact on…
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    • Retail sales, customer service, or cash handling experience is an asset.
    • Welcome customers, assess needs, and match them with the right products and services.
    • Some customer service experience is a plus.
    • Customer service: 1 year (preferred).
    • Expérience en service à la clientèle est un ajout.
    • Reporting to the Director of Financial and Registration Services, the Purchasing Officer plays an important role in providing value, quality, and satisfaction…
    • Professional appearance and behaviour while providing superior customer service.
    • Communicate with line service employees in preparation of aircraft for flight.
    • Prior experience in customer service, sales, or account management is a plus but not required.
    • You will play a key role in helping to expand our customer base…
    • Knowledge of phone etiquette and customer service best practices.
    • Identify opportunities for upselling additional products or services to enhance customer…
    • Two (2) years of experience working with the public in a service role or in the service industry.
    • Duties include monitoring access, escorting guests, assisting…
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Job Post Details

CSR - Customer Service Representative - job post

Grassroots Direct Marketing
Saskatoon, SK
$16–$22 an hour - Full-time
Responded to 51-74% of applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $16–$22 an hour

Job type

  • Full-time

Location

Saskatoon, SK

Benefits

Pulled from the full job description

  • Casual dress
  • Company events
  • Flexible schedule

Full job description

Job Summary
We are seeking a dedicated and personable Customer Service Representative (CSR) to join our team. Fun and fast paced environment with lots of room for growth! The ideal candidate will serve as the first point of contact for our customers, providing exceptional service through various communication channels. This role involves handling inquiries, processing data entry, and supporting sales efforts to ensure customer satisfaction and loyalty. The CSR position offers an opportunity to develop strong communication and analysis skills within a dynamic environment.

Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, or chat
  • Accurately perform data entry tasks related to customer accounts and transactions
  • Assist customers with product information, order processing, and issue resolution
  • Engage in upselling and cross-selling opportunities to enhance sales performance
  • Maintain detailed records of customer interactions and transactions for analysis and reporting purposes
  • Demonstrate excellent phone etiquette and communication skills at all times
  • Collaborate with team members to improve service quality and customer experience
  • Support the sales team by providing insights based on customer feedback and analysis

Requirements

  • Experience in customer service, sales, or related roles is advantageous
  • Demonstrated data entry skills with attention to accuracy and detail
  • Ability to analyze customer needs and provide appropriate solutions
  • Excellent phone etiquette and interpersonal skills
  • Multilingual abilities are a plus for serving diverse clients effectively
  • Strong organizational skills with the ability to multitask in a fast-paced environment
  • A proactive attitude with a focus on delivering exceptional customer experiences

Pay: $16.00-$22.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Flexible schedule

Work Location: In person

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