Service Manager jobs in Newfoundland and Labrador

You will use your leadership skills to improve team performance and drive operational excellence. You will engage and motivate your team to identify new market opportunities, effectively deploy resources, and support sales growth. You will collaborate with multiple groups to prevent and resolve customer issues while exploring additional revenue opportunities. You will implement and enhance performance measurement practices and be accountable for financial metrics, operational targets, and budgets. You will lead the timely and effective execution of improvement initiatives. You will establish clear expectations for your team and communicate them to stakeholders. You will also serve as a mentor, developing team members and supporting their professional growth.

You Must Have

• Postsecondary education in Controls, HVAC, or Industrial Automation.
• 3+ years of experience in Controls, HVAC, or Industrial Automation.
• Valid Class 5 driver's license.
• Ability to travel approximately 25% of the time within the Atlantic Canada region.

We Value

• Bachelor's degree in Engineering (Building Systems, Electrical, Mechanical, Industrial, or related discipline).
• Experience in building mechanical systems, particularly HVAC, including air conditioning, heating/combustion systems, and mechanical and pneumatic controls.
• Knowledge of Building Automation Systems (BAS), including:
  • Direct Digital Controls (DDC)
  • Access Control Systems
  • Video Surveillance and CCTV Systems
  • Fire Detection Systems
  • Systems Integration and Centralized Building Management
  • Related IT infrastructure and networking
• Proven ability to effectively lead and manage teams.
• Excellent communication and interpersonal skills.
• Ability to influence stakeholders at multiple levels of the organization.
• Demonstrated ability to work independently and collaboratively within a team environment.
• Ability to apply experience and established standards to practical situations.
Previous customer service experience.

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Learn more

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit https://buildings.honeywell.com/

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more

Key Responsibilities

• Manage a team of 20+ direct reports, ensuring they remain motivated, properly trained, and recognized. Engaged employees contribute to satisfied customers.
• Collect performance data and prepare reports.
• Develop and coach team members to maximize their potential.
• Identify opportunities for process improvement.
• Allocate and supervise project-related work.
• Achieve high levels of customer satisfaction by delivering work according to customer requirements, on schedule, and within budget.
• Meet financial and operational performance objectives by renewing contracts, minimizing cancellations, maintaining strong margins, and expanding the customer base.
• Utilize service management tools and processes to ensure efficient resource forecasting, planning, monitoring, and performance evaluation.
Serve as the site leader for St. John's site.

BENEFITS OF WORKING FOR HONEYWELL

• Benefits – Medical, Vision, Dental, Mental Health
• Paid Vacation
• Retirement Benefits (as per regional policy)
• Career Growth
• Professional Development