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    • Front desk: 2 years (preferred).
    • Collaborate with team members to enhance customer support services.
    • Strong customer service skills with a focus on phone…
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    • Provide excellent on-site service calls by promoting and maintaining a high level of customer satisfaction with Toshiba service and products.
    • Effective phone etiquette and customer service skills for front desk interactions.
    • Schedule appointments and coordinate dispatching for service teams or staff.
    • Previous hotel front desk or hospitality experience is preferred.
    • Provide friendly, professional, and attentive service to all guests throughout their stay.
    • Greet and assist guests at the front desk, providing exceptional customer service.
    • Experience in Room key or other front desk operating systems an asset.
    • Lead and solve help desk tickets service requests, ensuring timely resolution and a strong customer experience.
    • Day-to-Day IT Support & Helpdesk Service*.
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    • Provide excellent on-site service calls by promoting and maintaining a high level of customer satisfaction with Toshiba service and products.
    • Maintain a neat and organised front desk area.
    • Customer service: 1 year (preferred).
    • Proficiency in front desk operations and using phone systems.
    • Greet and interact with guests or patrons on all levels of their experience at the Resort while providing excellent customer service.
    • Experience working in an IT department with ITIL processes and a service desk system.
    • The Supervisor, IT role involves experience in overseeing technical teams…
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    • The Front Desk Clerk must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
    • Minimum 15 years of progressive leadership experience within technology services, managed services, or IT operations.
    • Vacation accrual starts on Day 1.
    • Proactively follow up with customers regarding orders, changes, or service updates.
    • Schedule delivery times and coordinate closely with customers and dispatch…
    • Good knowledge of customer service.
    • Help resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer…
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    • The Welcome:* Creating memorable first impressions through warm check-ins, explaining amenities, and ensuring guests feel valued from the moment they arrive.
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Job Post Details

Front Desk Receptionist - job post

Miette Hot Springs Bungalows
Jasper, AB
$20.00–$21.50 an hour - Temporary, Seasonal, Full-time

Job details

Pay

  • $20.00–$21.50 an hour

Job type

  • Temporary
  • Seasonal
  • Full-time

Location

Jasper, AB

Benefits

Pulled from the full job description

  • Mileage reimbursement
  • Store discount
  • Discounted or free food
  • Flexible schedule
  • On-site parking

Full job description

Job Summary

Miette Hot Springs Bungalows is hiring for our Front desk for the 2026 season. Season starts May 15th and ends October 13th. Free onsite accommodation available. Individuals will have dorm style sleeping quarters , with fridge and SAT TV. Free SAT WIFI is also on site. A retention bonus of $1.00 per hour worked through- out the season for those who finish the 2026 season with us on October 14th. Visit our website at www.miettebungalows.com for a closer look at our property. Position includes free entry to Miette Hot Springs, discounts on souvenirs and meals in dining room.

We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and administrative support. This role requires proficiency in managing phone systems, handling inquiries, and maintaining a welcoming environment for visitors.

Responsibilities

  • Greet and assist visitors in a professional manner.
  • Manage incoming calls using phone systems, directing guests to their unit and making reservations for guests.
  • Processing booking requests.
  • Provide administrative support including data entry and document management.
  • Ensure the reception area is tidy and organized at all times.
  • Handle customer inquiries with patience and professionalism, offering solutions as needed.
  • Collaborate with team members to enhance customer support services.

Requirements

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite.
  • Experience with QuickBooks is a plus.
  • Strong customer service skills with a focus on phone etiquette.
  • Excellent communication skills, both verbal and written.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Attention to detail with strong proofreading abilities.
  • A positive attitude and willingness to learn new skills.

Join our team as a Front Desk Receptionist where you will play a crucial role in creating a welcoming atmosphere while supporting our operations!

Job Types: Full-time, Seasonal
Contract length: 6 months

Pay: $20.00-$21.50 per hour

Expected hours: 40 per week

Benefits:

  • Discounted or free food
  • Flexible schedule
  • Mileage reimbursement
  • On-site parking
  • Store discount

Experience:

  • Front desk: 2 years (preferred)

Work Location: In person

Expected start date: 2026-05-09

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