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Service Desk Manager
Compugen - 96 reviews - Richmond Hill, ON
The Service Desk Manager will manage the Service Desk team and will be responsible for driving performance against agreed Service Level Agreements (SLA's) for...
Customer Service Manager
MCL Sustainable Solutions - Vaughan, ON
Identifying customer service trends; Achieve customer service objectives by contributing customer service information and recommendations to strategic plans and...
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Front Desk Supervisor
Overlander Mountain Lodge - Jasper, AB
Front Desk supervisor:. Manage the administration and deliverance of Guest Services. Preparing weekly Front Desk Schedule according to scheduling procedures....
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Manager, Service Desk (Offshore Team) - 20192
Lannick Group - 7 reviews - Markham, ON
$110,000 a year
Manager, Service Desk. Our client is hiring a Manager, Service Desk for a full-time position. The Service Desk Manager’s role is to build an off-shore Service...
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Manager, IT Service Management

Allstate Canada - 4,823 reviews - Markham, ON
As the Manager, IT Service Management, you will be accountable for:. Service Desk that is focussed on customer service and considers their impacts on the client...

IT Service Desk Manager

Dufresne - 32 reviews - Winnipeg, MB
As the IT Service Desk Manager, you will:. As an IT Service Desk Manager, you will be responsible for the Service Desk enabling the delivery of IT services and...

IT Manager

Woodgrove Technologies Inc - Toronto, ON
Provide help desk and technical services assistance to on-site and remote employees. Excellent IT support capability, computer hardware/software expertise,...
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Manager, IT

McCarthy Tetrault - 5 reviews - Toronto, ON
Must be familiar with Help Desk / Service Desk tools such as Track-IT, HEAT, Remedy, or PropWeb. Experience with a professional service organization’s structure...
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Manager, Global IT Governance and Standards

Kinross Gold Corporation - 56 reviews - Toronto, ON
Work with Architecture to continually mature the IT Service Management Framework and facilitate new service definition to meet evolving IT service requirements;...

Operations Duty Manager - IT Service Desk

WestJet - 207 reviews - Calgary, AB
Operations Duty Manager – IT Service Desk. Previous leadership experience (specifically leading a service desk)....

IT Infrastructure Manager

ZCL Composites Inc. - Edmonton, AB
Maintains quality service by establishing standards and maintaining those standards thru the use of Help Desk ticketing system....

Manager, Technical & Support Services (Competition #38.18)

Women's College Hospital - 18 reviews - Toronto, ON
Oversee provision of end-user services, including help desk and technical support services. Opportunity as a *Manager, Technical & Support Services*....
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Team Lead, Service Desk

Aecon Group Inc. - 45 reviews - Etobicoke, ON
PURPOSE OF THE POSITION The Service Desk, Team Leads role is to lead, coach and train the Service Desk staff and ensure that business end users are receiving...

Site IT Manager

B2Gold - 4 reviews - Canada
Use the IT Service desk (OTRS) to provide a reliable IT support service to the end users; Maintain user-facing, security and infrastructure services such as...
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Service Desk Manager
Softchoice - 50 reviews - Toronto, ON
As the Service Desk Manager, you will be responsible for the team of IT ambassadors also known as Service Desk Analysts;...
Technical Support Manager
TECHNICAL SUPPORT MANAGER*. Implement best practices and standardize help desk processes to provide exceptional customer service and deliverables;...
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