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    • Monday to Friday with weekends and Holidays off.
    • Position is eligible for extended medical benefits.
    • Please confirm willingness to travel periodically for…
    • This position is responsible for managing customer inquiries, coordinating the resolution of service issues, and delivering timely, accurate communications that…
    • Strong communication and customer service abilities.
    • Communicate with external service providers, dealerships, and vendors regarding repair status, estimates,…
    • Delivering service management - operational coordination and monitoring after initiative implementation, monitor KPIs and performance metrics, stakeholder…
    • Gaining knowledge of XPEL products; assisting customers with questions on XPEL products and services.
    • The Service Coordinator will ensure that people have a…
    • Clearly explain products, services, scheduling and service processes to customers.
    • In this vital role, you will be the frontline ambassador for our clients,…
    • The Field Support Coordinator supports the Construction department with document control, performance of end-to-end inventory management, and other general…
    • Parts & service coordination, customer service: 2 years (required).
    • Minimum of 2 years of experience in parts coordination, service administration or customer…
    • Driver. Stay hungry and act with urgency.
    • Estimator and Order Desk Roles.
    • Reading blueprints/Spec sheets/Addendums/Exterior Color sheets/Change orders and body…
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    • Beyond managing our B2B catalog, you will play a key role in supporting our growth by assisting with day-to-day customer service inquiries across our direct-to-…
    • The Emergency Services & Security Department provides Security, Fire Inspection/Maintenance, Pass Control, Truck Scales services and additional support to…
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    • Minimum one (1) year of 3PL customer service experience.
    • Assist in continuous improvement initiatives related to customer service and operational efficiency.
    • Create Work Orders (WO): Assist sales and service staff with the creation of WO’s though a service app.
    • In this multifaceted role, you will be the vital link…
    • Oversee customer service interactions, ensuring prompt, courteous assistance and resolving issues efficiently.
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    • Minimum one (1) year of 3PL customer service experience.
    • Assist in continuous improvement initiatives related to customer service and operational efficiency.
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Service Coordinator
Kootenay Columbia Home Medical Equipment
250 Slater Road NW, Cranbrook, BC V1C 5C8
Apply now

Job details

$23–$26 an hour
Paid time off, Vision care, Dental care, Disability insurance, RRSP match, Casual dress, Extended health care, Company events
Permanent
Monday to Friday
250 Slater Road NW, Cranbrook, BC V1C 5C8

Full job description

At Kootenay Columbia Home Medical Equipment, our vision is to elevate the standard of care through custom-tailored, people-first home medical equipment solutions across British Columbia.

KC Home Medical Equipment has been delivering high quality sales and service of home medical equipment in the East and West Kootenays for over 25 years. We sell and service a wide range of medical equipment including power/manual wheelchairs, lift/recline chairs, scooters, hospital beds, commodes, stair lifts, and porch lifts.

KC Home Medical Equipment, our Cranbrook location, is looking for a strong personality to join our team as service coordinator. Are you a motivated, organized individual, who enjoys learning and working in a fast paced environment and would like a career in a growing company? If you enjoy having fun while working hard in a team-based environment, and you are interested in a full time, week day position in the East Kootenay’s we would like to hear from you.

The Service Coordinator works with a team who are responsible for scheduling service technicians, communicating with clients, prescribers, as well as completing administrative duties related to service.

Training will be provided, as required, to the successful candidate.

If you have a strong drive, positive attitude combined with a good sense of humour and willingness to think and learn, please submit a resume.

Position hours: 8:30-5. Monday to Friday with weekends and Holidays off. Position is eligible for extended medical benefits.

If you would like additional information on the organization or to review the job description please email Cranbrook@kchomemedical.ca. To apply, please submit a cover letter and resume to Jocelyn, or mail resumes; Attention: Jocelyn Fast, 250 Slater Rd. Cranbrook BC V1C5C8 by 4pm MST, Monday September 14, 2026.

Job Type: Permanent

Pay: $23.00-$26.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Extended health care
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care

Application question(s):

  • Please confirm willingness to travel periodically for training.

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

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