Senior Program Manager jobs in Pickering, ON

You Will

Planning and Governance

• Maintain the integrated project plan, roadmap, milestones, and delivery schedule.
• Track scope, timelines, resources, budget, risks, and expected business benefits.
• Coordinate planning and priorities across business teams, ERP consultants, and the parent company’s implementation team.
• Manage governance meetings and progress reports, and raise decisions that may affect the plan, resources, or business goals.

Cross-Functional Collaboration

• Coordinate communication among business leaders, technology teams, and ERP consultants.
• Gather and document business needs, and identify gaps, inefficient processes, and opportunities for digital improvements.
• Help teams reach decisions on the future ERP design while making sure business needs and customer impacts are considered.
• Record decisions and track items that need further review or resolution.

Program Delivery and Change

• Coordinate ERP and related digital projects through planning, design, testing, launch, stabilization, and ongoing improvement.
• Support teams in simplifying and standardizing processes, identifying opportunities for automation, and reviewing existing customizations.
• Coordinate change management, communications, training, and readiness activities with business owners.
• Track risks, issues, dependencies, and resource constraints across workstreams, and escalate matters that need sponsor or executive input.

Continuous Improvement and Reporting

• Share relevant industry practices and user feedback to help inform system design and improvement priorities.
• Use project information and stakeholder feedback to identify delivery challenges and practical solutions.
• Prepare dashboards and progress reports to help leaders monitor delivery and make timely, informed decisions.

Team and Partner Coordination

• Coordinate the cross-functional project team, supporting clear responsibilities, collaboration, and accountability.
• Work with internal teams and external partners, including SAP and system integrators, to manage deliverables and resolve issues.
• Encourage trust, accountability, and continuous learning across the ERP program.

You Should Have / Be

• An advanced degree in Business, Technology, or a related field is preferred.
• Minimum 8 years of project management experience in ERP delivery, digital transformation, or enterprise systems implementation.
• A track record of managing major ERP projects or workstreams. Experience with SAP S/4HANA implementations or migrations from SAP ECC to S/4HANA is preferred.
• Experience coordinating cross-functional teams, vendors, and senior business and technology stakeholders.
• Experience in retail or other consumer-facing industries is preferred.
• Strong knowledge of Agile and Lean practices, modern ERP systems, and clean core approaches.
• Experience with project and portfolio management tools such as JIRA, MS Project, Excel, and PowerPoint.
• Ability to connect technology and process improvements to business goals and long-term plans.
• Strong communication, facilitation, and negotiation skills with both technical and non-technical audiences.
• Excellent problem-solving, decision-making, and risk management skills.
• Able to build trust and alignment across teams and lead effectively without formal authority.
• Comfortable working through uncertainty, managing resistance to change, and helping teams adopt new ways of working.
• Able to explain technical concepts in clear business terms and bring people together around shared goals.
• Strong English communication skills are required. Chinese language skills are an asset.

T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.