Sales Support Executive jobs

The Sales Coordinator will be assigned a sales region and will be responsible for responding to all CDLP customer inquiries within the assigned region for CDLP products & services and the promotion of all CDLP products & services to new and existing customers. The coordinator is expected to build and maintain quality customer relationships. This will include advising CDLP customers of product and service solutions, completing & presenting sales quotations; rental estimates; project bids & estimates; attending client meetings & work sites on an as-needed basis, overseeing the deployment of work with branch or project manager, reviewing invoices and assisting with accounts receivable collections if necessary.

Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

• Identify sales opportunities with existing customers; customer referrals; new customer inquiries within assigned region.
• Identify key customer requirements and needs including accurate equipment selection, sales and rentals estimates and product availability for the project.
• Provide customers product and service rental estimates or sales quotations. This will include accurate details on CDLP Sales or Rentals terms & conditions policies.
• Liaison with Branch Manager for pre-approval on all sales and rental projects.
• Obtain pre-approval of all credits from the regional VP before processing.
• Negotiate; finalize and accurately prepare all sales orders and rental agreements for customer contracts. All sales orders or rental agreement must ensure that the following details are correct: AR customer account, Branch responsibility center, Type of work classification, Sales person code, Ship to location, Customer PO#, Equipment model & quantities, Inventory selection, Pricing or rate, Tax are code, Delivery dates, Transportation company.
• Customer purchase orders or contracts with attached terms and conditions to be reviewed by CDLP VP before accepting. Final approval and signature by CDLP executive only.
• Follow up with customers to ensure customer satisfaction and expand business opportunities.
• Maintain and update customer data for customers within assigned region.
• Acquire Branch Manager pre-approval for all purchases and travel outside of the assigned work territory.
• Coordinate all project scheduling with internal CDLP resource.
• Know and understand the Company/Branch business strategy and product line to build prospective customer sales and rentals.
• Prepare sales orders agreements and forward to the accounts receivable department in a timely manner.
• Investigate competitor’s products and strategies.
• Actively participate in CDLP-sponsored leadership development events.
• Actively participate in CDLP-supported tradeshows; conferences or industry related associations to either support existing customers or to identify potential new clients.
• Wear, and participate in the ongoing training of, the required PPE for this position.
• Provide quality customer service to our external and internal customers.
• Lead by example with integrity.
• Other tasks and special projects as assigned by the direct supervisor.

Knowledge, Skills & Abilities

• Requires understanding of pump selection and the correct application.
• Self-motivated with the ability to problem-solve and to manage multiple projects and activities simultaneously.
• Ability to analyze sales and rental options and make customer recommendations based on those options.
• Ability to work with a wide range of internal and external customers.
• Effective verbal and written communication skills.
• Experience with Microsoft Office.
• Ability to work independently and as part of a team.

Education & Experience:

• Minimum High School Diploma or GED equivalent.
• Minimum of five (2) years experience.
• Experience in the pumping and/or construction industry, a strong asset.
• Project Management courses, preferred.
• Must have a valid and clean driver’s license.
• Must provide a clean driver’s abstract (30 days current) with their application.

Job Types: Full-time, Permanent

Pay: $75,000.00-$80,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Vision care

Work Location: In person