Retail Store Manager jobs in New Brunswick

Why You’ll Love Working Here

About Us

As Canada’s # 1 retailer of cell phones, The Wireless Kiosk @ Costco operates in every Costco warehouse across Canada. Our highly trained Advisors complement the way that Costco takes care of its members - by providing unbiased solutions to some of the most well informed, engaged, affluent, and loyal consumers in the country. So, if we are serving the best, it stands to reason that we only hire the Best of the Best.

Sales Manager

Costco is one of the best rated and managed companies in the world and have a reputation for taking care of each and every one of their members, so it is critical that we find leaders who can fit into their culture. This pivotal leadership role is responsible for driving performance through strong leadership, talent selection, coaching, accountability, and disciplined execution. More than delivering sales results, this leader can create sustainable success by developing a high-performing team that embodies Costco’s values and member-first culture. The Sales Manager creates an environment where all team members clearly understand what is expected of them, and are able to support our strategy, working collaboratively toward shared goals, and taking collective ownership of the kiosk’s success.

Success in this role requires balancing strong people leadership with business results and requires fostering trusted relationships that enhance the member experience and drive long-term business results.

What You'll Excel At

• Building and leading high-performing teams aligned around clear goals, expectations, and accountability.
• Recruiting, hiring, onboarding & developing top talent aligned with our culture, values, and strategy.
• Setting clear expectations and fostering a team-first culture where all employees contribute to the mutual success of the kiosk.
• Coaching Advisors through meaningful feedback and development conversations, fostering a positive and accountable culture
• Proactively performance manage employees to quickly address any misalignments.
• Strengthening trusted partnerships with Costco management and warehouse leadership.
• Driving sustainable business results through disciplined execution, talent development, and accountability to key performance metrics
• Leading teams through change while keeping employees engaged and focused on results.
• Identifying and developing advisors into future leaders.

You Can

• Stand behind a proven track record of identifying, hiring, onboarding, and developing top talent.
• Show 5+ years of meaningful management experience in a dynamic, fast-paced, customer relationship focused environment
• Inspire high performance through coaching, accountability, communication, recognition, and leadership
• Foster strong relationships with customers, business partners, and stakeholders at all levels through integrity, consistency and actions that earn respect
• Be comfortable addressing challenges directly, having “Real” conversation with advisors, making difficult decisions when needed, and upholding high standards
• Thrive in environments that value collaboration, accountability, continuous improvement, and a member-first mindset
• Be confident leading through change and helping teams navigate evolving business priorities while challenging complacency

Your Playground

How You’ll Stand Out

Applicants should be prepared to:

• Share examples of how you have built, developed, and retained high-performing teams
• Provide examples of action taken when making a bad hiring decision and examples of how you have managed difficult employees
• Demonstrate your ability to build a positive team culture focused on collaboration, accountability, and collective success
• Demonstrate your ability to create alignment around a vision and drive consistent execution
• Illustrate your approach to identifying the right talent, and building a strong pipeline

Benefits That Actually Matter

• Total compensation package $90K - $110K
• Excellent extended health and dental benefits
• RRSP company match program
• Discounts on the newest wireless technology and rate plans
• So much more…….

#HTF11

Pay: $90,000.00-$110,000.00 per year

Benefits:

• Store discount

Application question(s):

• This is a full-time position which requires open availability during the week and weekends. Do you have any schedule restrictions? If you have restrictions, please provide details.
• Do you expect your availability to change within the next 6 months? If yes, please provide new availability details.
• This role requires you to stand for 8 to 9 hours during the shift, with a 30-minute break in between. Are you able to perform this job in these conditions?
• We want all team members to succeed. Do you require any accommodations to perform the essential duties of this role?
• Once all the interviews are completed, we require selected candidates to go through a criminal background check. Are you comfortable with this?
• When can you start in this role?
• Which languages are you fluent in (both spoken and written)?
• Can you tell us about the other types of roles you've been exploring or applying to?
• Have you ever interviewed with or been employed by Glentel Inc. or any of our subsidiaries: Glentel, WIRELESSWAVE, tbooth wireless, WIRELESS etc., or The Mobile Shop? Glentel previously managed Target Mobile and Samsung Experience Stores. If yes, please provide the dates, banner name, and location of employment.

Work Location: In person