Retail Operations jobs

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Real Canadian Superstore, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Do you have a passion for Beauty and Cosmetics Products? Are you an enthusiastic leader with a flair for driving sales? If so, we have an exciting opportunity in Real Canadian Superstore for the right person that has a passion for both retail and beauty!

A Beauty Manager is not just about retail and customer service, this role is about building connections, fostering creativity, and experiencing personal and professional growth. Guide your team to reach their full potential while delivering exceptional service to customers. Join us in inspiring others to look and feel their best as a Beauty Manager at Superstore!

Job Description:

In this exciting and rewarding role of Beauty Manager at Superstore, you will invigorate excellence in your team, motivating and engaging them to surpass their targets. As a customer-centric leader, you will prioritize the needs of our valued customers while employing strategic thinking to foster a strong team culture conducive to achieving/exceeding sales and cost to serve targets.

In addition to your managerial responsibilities, you will also play an integral part as a Beauty Specialist. Your expertise in advising customers on products, application techniques, and latest trends will enable them to make informed choices that align with their unique styles. By providing comprehensive information, advice, application guidance, and instruction on beauty products offered by Superstores beauty department; you will drive sales growth while maintaining exceptional levels of customer satisfaction.

Bring together your leadership prowess along with your passion for product advisement in this exciting role as a Beauty Manager at Superstore. Join us on our journey towards excellence in both team performance and customer service!

What you will do:

• Oversee the day-to-day operations of the beauty department
• Ensure the department meets or exceeds sales and profitability goals
• Manage departmental expenses, shrink and labour
• Communicate regularly with store management and other department managers to ensure store-wide goals are met
• Possess a “selling is fun” attitude
• Builds customer loyalty through follow up and repeat business
• Promote sales of beauty products; provides information on new or existing products, conducts demonstrations
• Train and develop department colleagues in customer service, product knowledge, and merchandising
• Seeks out development opportunities such as through workshop/education sessions to ensure product knowledge is current; Participate in workshop/education sessions and learn through other online offerings to ensure product knowledge is current and up to date I.e. The Academy, vendor schools, YouTube, etc.
• Ensure merchandise is stocked, displayed, and priced appropriately
• Maintain a clean and safe department for customers and colleagues
• Be constantly on the lookout for great talent to join our team
• Lead, coach and motivate colleagues to improve productivity, engagement, and retention
• Be committed to maintaining merchandising and operational standards
• Building and leading diverse teams that foster a workplace of inclusiveness and belonging

What you bring:

• High school diploma or equivalent; some college coursework preferred

• Previous retail management experience, preferably in a beauty department

• Proven consultative skills to provide information, advice, and guidance to customers on Superstore’s beauty products

• Selling experience with a proven track record

• Ability to conduct sit down makeup and skincare consultations and demonstrate application

• Strong communication skills to make presentations, instruct individuals and groups on the use of cosmetics

• Strong leadership and interpersonal skills with the ability to motivate and develop associates

• Excellent organizational and time management skills

• Proficiency in basic computer skills, including Microsoft Office

• Knowledge of retail operations, including merchandising, inventory management, and customer service

• Commitment to providing excellence in customer service

Physical Requirements:

• Ability to work a flexible schedule, including evenings and weekends

• Ability to lift and move up to 50 pounds and stand for extended periods of time.

• Punctual and reliable

• Ability to work in a fragrance filled environment

• Ability to climb ladder

• Ability to bend and stretch to stock shelves

Why Work for Us?

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these key areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture.

We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity, and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older must complete a criminal background check. Details will be provided through the application process.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle salariale à l’embauche :

$50,000.00 - $69,000.00 / 50.000,00$ - 69.000,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste nouvellement créé. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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