Retail Assistant jobs

About the Role

We are looking for an experienced and detail-oriented Sales Assistant with a background in hospitality, hotels, or event operations to support our Sales Manager in driving group and event business. This role plays a critical part in coordinating high-quality guest experiences and ensuring seamless execution of events from inquiry to completion.

Key Responsibilities

• Support the Sales Manager in managing group sales, corporate accounts, and event bookings
• Assist with the coordination, maintenance, and growth of corporate accounts, including client communication and relationship tracking
• Maintain accurate record keeping of client interactions, contracts, and sales activities
• Handle group and event inquiries with a strong focus on conversion and client relationship building
• Create and manage group blocks, rooming lists, and reservations using hospitality systems
• Prepare and maintain detailed Banquet Event Orders (BEOs) and event documentation
• Act as a liaison between clients and internal departments (kitchen, banquet, front desk)
• Participate in weekly event meetings with the Executive Chef and Banquet team to review logistics and execution plans
• Coordinate and execute weddings, corporate functions, conferences, and social events
• Conduct site tours and assist in showcasing event spaces to prospective clients
• Assist in preparing contracts and finalizing event details
• Ensure all last-minute changes and special requests are handled efficiently
• Follow up with clients to ensure satisfaction and secure repeat business
• Maintain accurate sales reports, databases, and documentation
• Identify upselling opportunities and contribute to revenue growth

Qualifications (Hospitality-Focused)

• Minimum 1–2 years of experience in hospitality sales, hotel operations, or event coordination REQUIRED
• Strong understanding of event flow, banquet operations, and guest service standards
• Experience working with BEOs, group bookings, and event logistics
• Proven ability to manage multiple events and priorities in a fast-paced environment
• Excellent communication and client-facing skills
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office; experience with hotel/property management systems or CRM tools is an asset
• Ability to work Tuesdays-Saturdays 9:00AM-4:30PM

Education

• High school diploma required
• Diploma or degree in Hospitality Management, Business, or a related field preferred

Job Types: Full-time, Permanent

Pay: $18.00 per hour

Benefits:

• Dental care
• Discounted or free food
• On-site parking
• Vision care

Ability to commute/relocate:

• Winnipeg, MB R2C 3A8: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• event coordination: 1 year (required)
• hospitality sales: 1 year (required)

Language:

• English (required)

Location:

• Winnipeg, MB R2C 3A8 (preferred)

Work Location: In person