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Restaurant Team Supervisor jobs

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    • Verifies that all team members/supervisors understand the brand specific philosophy.
    • Assists supervisors in understanding team members ever changing needs and…
    • A Restaurant Supervisor is responsible for overseeing daily operations, ensuring excellent customer service, and supporting the restaurant team.
    • The ideal candidate will have a background in the A&W food industry and be committed to delivering high-quality meals while ensuring food safety and cleanliness…
    • We are hiring for FULL- Time positions!
    • No late hours, dirty grills, or fryers!
    • Weekend and evening availability required.
    • Top-notch customer service skills.
    • Builds relationships by finding common ground and working cohesively with all team members.
    • Management Training Programs, Leadership Development conferences and…
    • Ability to communicate clearly with kitchen team members, supervisors, and managers in a fast-paced environment.
    • Kitchen Operations and Food Quality.
  • View similar jobs with this employer
    • Supports new team members through their orientation process.
    • Participates in team meetings and stays informed on relevant internal communications.
    • This is an entry-level position that works under the guidance of more experienced technicians and supervisors, providing opportunities to develop skills in…
    • Coach, mentor, and develop BOH team members and supervisors through clear expectations, timely feedback, and hands-on support.
    • Experience in a new restaurant opening is considered an asset.
    • Minimum of 5 years culinary experience in a full-service restaurant.
    • Completion of pre/post function side work as assigned by supervisor;
    • Maintain cleanliness of the work areas and equipment in front and back areas of our…
    • Communicate between shifts and with supervisors to ensure adequate product levels and consistent food quality.
    • Follow health and safety policies and procedures.
    • Manage all aspects of restaurants and private dining experiences.
    • Keep immediate supervisor promptly and fully informed of all problems or unusual matters of…
    • Coach, mentor, and develop QA and Sanitation team members to support growth, engagement, and high performance.
    • Perform general and specific cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards.
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Career Resources:

Food and Beverage Operation Manager
Marriott International, Inc
·
4.0
690 Boulevard René-Lévesque Est, Quebec City, QC G1R 5A8
$66,000–$82,000 a year
Full-time
Apply on company site

Job details

$66,000–$82,000 a year
Full-time
690 Boulevard René-Lévesque Est, Quebec City, QC G1R 5A8

Full job description

Additional Information
Job Number26109829
Job CategoryFood and Beverage & Culinary
Location690 Boul Rene Levesque Est, Quebec City QC G1R 5A8, CanadaVIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $66,000-$82,000 annuellement
Bonus Eligible: Y

JOB SUMMARY

Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work..


CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.


CORE WORK ACTIVITIES


Managing Day-to-Day Operations

  • Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
  • Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures.
  • Supports and supervises an effective monthly self inspection program.
  • Operates all department equipment as necessary and reports malfunction.
  • Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Understands employee positions well enough to perform duties in employees' absence.
  • Develops specific goals and plans to prioritize, organize, and accomplish work.
  • Monitors and maintains the productivity level of employees.
  • Verifies that all team members/supervisors understand the brand specific philosophy.
  • Maintains the operating budget, and verifies that standards and legal obligations are followed.
  • Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.
  • Celebrates and fosters decisions that result in successes as well as failures.
  • Communicates areas that need attention to staff and follows up to verify understanding.
  • Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.
  • Establishes and maintains open, collaborative relationships with employees.
  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service.
  • Follows property specific second effort and recovery plan.
  • Stays readily available/ approachable for all team members.
  • Demonstrates knowledge of the brand specific service culture.


Providing Exceptional Customer Service

  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.
  • Takes proactive approaches when dealing with guest concerns.
  • Sets a positive example for guest relations.
  • Stays readily available/ approachable for all guests.
  • Reviews comment cards and guest satisfaction result with employees.
  • Responds in a timely manner to customer service department request.


Additional Responsibilities

  • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Analyzes information and evaluates results to choose the best solution and solve problems.
  • Performs hourly job function if necessary.
  • Extends professionalism and courtesy to team members at all times.
  • Comprehends budgets, operating statements and payroll progress report.
  • Performs other duties, as assigned, to meet business needs.


At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.


Notification to Applicants: Delta Hotels Quebec takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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